Stop Missing After-Hours Brake Jobs and Capture Every Lead with 24/7 AI Voice Agents
In the automotive industry, 85% of customer calls happen outside business hours. Our custom AI voice agents ensure your shop never drops a call, booking 30% more appointments on average while you sleep.
Join 250+ businesses with round-the-clock service
The "Missed Opportunity" Problem
After-hours calls for stranded vehicles go to voicemail during winter breakdown peaks, like frozen locks or dead batteries
Technicians lose billable hours chasing unqualified inquiries for routine tire rotations or alignments
Weekend oil change requests for high-mileage vehicles slip through unbooked, losing repeat business from loyal drivers
Emergency transmission slipping calls at night get ignored, driving customers to 24/7 chain competitors
Overloaded receptionists miss follow-ups on engine diagnostic service quotes for check engine light issues
Seasonal fleet maintenance leads for DOT inspections vanish without instant scheduling for commercial trucks
Our Custom-Built AI Voice Agents for Auto Repair Shops
With over a decade in automotive AI integrations, we've helped shops like yours eliminate after-hours gaps and boost efficiency by 35%.
Why Choose Us
Picture your shop's phone line as a well-tuned engine—always running, never stalling. At AIQ Labs, we engineer bespoke AI voice agents tailored to your auto repair workflow. Unlike off-the-shelf bots that fumble basic lingo, ours understand terms like 'alignment issues' or 'exhaust leaks' and respond with precision. We integrate seamlessly with your scheduling software, pulling real-time bay availability to book jobs on the spot. No more frantic callbacks at dawn. Our agents handle everything from qualifying a rattling engine complaint to confirming a fleet oil change, ensuring every call converts to revenue. Built from the ground up, not pieced from templates, this is enterprise-grade AI that owns your operations.
What Makes Us Different:
Unlock Round-the-Clock Efficiency
Never Miss a Breakdown Call
Never Miss a Breakdown Call: Your AI agent fields emergency calls at 2 AM, qualifies the issue—like a suspected fuel pump failure in a sedan—and books the next-day tow and repair slot before the customer shops elsewhere. Shops using our system report capturing <span class="gradient">25% more urgent repairs</span> like alternator replacements, turning roadside downtime into dollars within 24 hours.
Boost Customer Satisfaction Scores
Boost Customer Satisfaction Scores: Instant responses build trust. When a driver calls about strange suspension noises after hours on a pickup truck, our agent provides immediate advice on safe driving limits and schedules a full alignment diagnostic for the next morning. This proactive approach has lifted Net Promoter Scores by <span class="gradient">42 points</span> for our clients within three months, fostering loyalty in a competitive automotive market.
Streamline Your Workflow Without Extra Headcount
Streamline Your Workflow Without Extra Headcount: Automate routine inquiries like warranty checks on brake pads or parts availability for spark plugs, freeing your team for hands-on work like under-hood repairs. Integrated directly into your CRM, it reduces administrative time by <span class="gradient">50%</span> during peak seasons, letting techs focus on wrench-turning instead of phone duty for oil filter changes.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend calls to voicemail—especially for quick wheel alignments on SUVs. Now, it qualifies the tread depth and books them right away, and we've seen a 28% uptick in Saturday jobs over the last six months. It's like having a night-shift receptionist who never complains about overtime."
Mike Rodriguez
Service Manager, Rodriguez Auto Repair in Phoenix, AZ
"Our fleet clients call at all hours for maintenance slots on diesel rigs, and the old system couldn't keep up with brake inspections. This AI handles the details, even pulling bay schedules for hydraulic lifts, and we've cut no-shows by 30% through proactive rescheduling. Revenue from repeat fleets jumped 15% in the first quarter alone."
Sarah Kline
Owner, Kline's Commercial Fleet Services in Dallas, TX
"Dealing with after-hours tire blowouts on semis was a nightmare—customers would go to the chain down the road for emergency patches. The AI agent qualifies them fast, asks about load ratings and sidewall damage, then handles bookings. It's saved us from hiring an extra person and added $12K in monthly repairs from retained commercial accounts."
Tom Hargrove
General Manager, Hargrove Tire & Heavy Duty Auto in Atlanta, GA
Simple 3-Step Process
Discovery and Customization
We dive into your shop's unique needs—analyzing call patterns for brake jobs or alignments—and design the agent to fit your exact workflow, ensuring it speaks the language of auto repair.
Integration and Training
Our engineers connect the AI to your scheduling and CRM systems, training it on real automotive scenarios like engine diagnostics. Testing ensures flawless performance before launch.
Deployment and Optimization
Go live with 24/7 coverage. We monitor performance, tweaking for peak seasons, and provide ongoing support to maximize bookings and customer interactions.
Why We're Different
What's Included
Common Questions
How does the AI handle technical automotive questions like engine diagnostics?
Our AI voice agents are trained on extensive automotive datasets, including common issues like misfires or suspension problems. For a call about a check engine light, it asks targeted questions—mileage, symptoms, recent maintenance—then suggests next steps or books a slot. If it's too complex, like a hybrid battery fault, it seamlessly transfers to your on-call technician. We've fine-tuned this for accuracy, reducing misrouted calls by 60% in beta tests with repair shops. Integration with your diagnostic tools allows pulling basic error codes for informed responses, ensuring customers feel heard without waiting for business hours.
Can this work for small shops with just a few bays?
Absolutely. We design for scalability, starting small and growing with you. For a two-bay operation, the agent manages basic inquiries like oil changes or tire rotations, checking your limited availability in real-time via integration with tools like Shop-Ware. It qualifies leads to fill gaps efficiently—say, booking a quick lube during downtime. Shops under 10 employees using our system see 20-30% more bookings without added staff costs. We customize voice flows to match your pace, avoiding overload, and provide simple analytics to track ROI from day one.
What if a customer prefers talking to a human?
We prioritize that personal connection vital in auto repair. The AI detects frustration or complexity—such as debating a full suspension rebuild—and offers an immediate transfer to your team, complete with call notes for context. During off-hours, it can leave a voicemail summary or text details for morning follow-up. In practice, 70% of calls resolve via AI for routine tasks, but handoffs are smooth, with 95% customer satisfaction in our logs. This hybrid approach keeps your shop's reputation for service intact while handling volume.
How secure is customer data like vehicle details?
Security is non-negotiable in automotive, where VINs and repair histories are sensitive. We use enterprise-grade encryption and comply with standards like GDPR and CCPA, plus automotive-specific protocols for data handling. Calls are transcribed and stored only with your consent, accessible via secure dashboards. Our in-house platforms, like RecoverlyAI, have zero breaches in three years. We audit integrations to your CRM, ensuring no leaks during lead capture or booking. For peace of mind, we include regular vulnerability scans tailored to shop environments.
What's the setup time for getting this running?
From consultation to live calls, it's typically 2-4 weeks, depending on your current systems. We start with a workflow audit—mapping your phone lines and software like Mitchell1—then build and test the agent. Integration is straightforward for common tools, with custom code for unique setups. Pilot testing with sample calls (e.g., simulating a brake job inquiry) ensures readiness. Post-launch, we optimize based on your first week's data, like tweaking responses for local dialect. This fast track means you're capturing after-hours leads sooner, without disrupting daily operations.
Does it integrate with my existing shop management software?
Yes, we specialize in deep, two-way integrations with platforms like AutoFluent, Tekmetric, or even custom ERPs. The AI pulls real-time data—bay status, service history—to inform responses, like checking if a customer's last alignment was under warranty. We avoid superficial connections that break; our engineers build robust APIs for seamless data flow. For instance, a call about an exhaust repair auto-updates your invoice system. Over 80% of our automotive clients were on legacy tools, and we've unified them without downtime, delivering a single source of truth for all interactions.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.