Stop Missing Bouquet Orders After Hours AI Voice Agents That Answer Every Call, 24/7
Imagine your phone ringing off the hook during a holiday rush, but instead of voicemail purgatory, customers hear a friendly voice booking their Valentine's Day roses instantly. We build custom AI voice agents tailored to your floral workflow—no more lost sales from after-hours gaps.
Join 150+ retail businesses with round-the-clock customer capture
The "Silent Shop" Problem
Customers calling after closing time with urgent Mother's Day orders for personalized bouquets, only to hit voicemail and switch to online florists like 1-800-Flowers
Peak season phone overload during prom season, where your team misses half the calls while coordinating same-day delivery logistics for boutonnieres and corsages
Trendy floral inquiries spiking from social media trends like TikTok-inspired terrariums, but no one available evenings to convert curiosity into custom e-commerce orders with add-on vases
Last-minute wedding bouquet requests coming in at midnight for silk alternatives, vanishing because your shop's line goes unanswered and they turn to Amazon's next-day delivery
Seasonal staff shortages leaving corporate event inquiries for bulk centerpieces unanswered, costing you big wholesale flower deals and follow-up e-commerce subscriptions
Out-of-stock alert calls during inventory crunches for popular roses, where frustrated customers hang up and order from online giants like FTD with guaranteed stock
Our Custom-Built AI Voice Agents for Your Florist Shop
With years engineering AI for seasonal retail like yours, we've helped florists turn phone lines into non-stop revenue streams
Why Choose Us
Here's the thing: florists like you deal with unpredictable rushes—think Valentine's chaos or sudden sympathy arrangements. We don't slap on generic bots. Instead, we craft AI voice agents from scratch, tuned to your exact inventory, delivery zones, and customer lingo. Always on, they greet callers warmly, suggest seasonal blooms, and even check stock in real-time. No more after-hours black holes. You're probably thinking, 'Will it sound natural?' Absolutely—it chats like a knowledgeable staffer, handling accents and floral jargon effortlessly. Let's build something that fits your shop's rhythm, ensuring every ring turns into a wrapped bouquet.
What Makes Us Different:
Unlock Non-Stop Sales Without the Overhead
Never Miss a Midnight Bouquet Craving
Never Miss a Midnight Bouquet Craving: Your AI agent fields calls round-the-clock, qualifying leads for custom arrangements and booking orders instantly via integrated e-commerce checkout. In one florist's case, this captured 40 extra after-hours requests weekly during Valentine's, turning them into $2,500 in added revenue—no extra staff needed, just seamless API links to your Shopify store.
Skyrocket Customer Delight with Instant Responses
Skyrocket Customer Delight with Instant Responses: Customers expect quick answers for time-sensitive gifts like anniversary roses. Our agents provide them 24/7, reducing wait times to seconds and boosting Net Promoter Scores. Florists report 25% higher repeat business from the personal touch, like suggesting add-ons such as chocolate pairings based on occasion, all synced to your online inventory.
Capture Every Seasonal Opportunity Effortlessly
Capture Every Seasonal Opportunity Effortlessly: From Easter lilies to Halloween centerpieces, the AI spots trends in calls—like rising demand for sustainable blooms—and nudges upsells via voice-guided e-commerce bundles. This means no lead slips through during off-hours, with integrated tracking showing a 30% lift in conversion rates for event-based inquiries over a 3-month trial period.
What Clients Say
"Before AIQ Labs, we'd lose so many late-night calls for sympathy flowers—customers just went to the chain down the street or ordered via DoorDash. Now, our AI handles it all, qualifying arrangements and processing payments on the spot, and we've seen a solid 15% bump in orders over the last quarter. It's like having an extra florist who never sleeps and integrates directly with our WooCommerce site."
Sarah Jenkins
Owner, Bloom Haven Florals
"During prom season, phones wouldn't stop ringing after 6 PM with queries for wrist corsages. The custom voice agent we built with them books orders and confirms same-day deliveries on the spot, even checking our real-time inventory. Saved us from hiring temps, and our Google reviews jumped because customers felt heard immediately—no more lost sales to online competitors."
Mike Rivera
Manager, Petal Pushers Shop
"I was skeptical about AI sounding human for custom arrangements like peony garlands, but it nailed our inventory checks for seasonal stock and even suggested pairings for bridal showers with matching vases. In the first month, it captured three big event orders we would've missed during off-hours, adding about $1,800 to our books through instant e-commerce upsells."
Emily Chen
Floral Designer, Evergreen Blooms
Simple 3-Step Process
Discovery Call to Map Your Floral Flow
We dive into your daily operations—peak hours, popular arrangements, delivery quirks—to design an agent that mirrors your shop's voice and handles specifics like rose varietals or wire transfer orders.
Custom Build and Seamless Integration
Our engineers code your AI from the ground up, linking it to your POS, inventory system, and calendars. Test runs ensure it books a sample Valentine's order flawlessly before going live.
Launch, Monitor, and Tweak for Perfection
We roll it out 24/7, track performance during your next rush, and refine based on real calls—like adding prompts for seasonal trends. You own the system, fully integrated and scalable.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle custom floral requests that require creativity?
Let's be honest, floral design is an art, not just a transaction. Our custom agents are trained on your catalog and past orders, so they can suggest combinations like 'a mix of eucalyptus and ranunculus for that rustic vibe.' For truly unique ideas, it qualifies the details—budget, occasion, colors—and logs everything for your team to finalize. In one setup for a busy shop, this cut design consult time by 40%, letting artists focus on creation. We build it to your workflow, ensuring it feels collaborative, not robotic. Over time, it even learns from feedback to get smarter on trends like eco-friendly arrangements.
Will this work during high-volume seasons like Valentine's Day?
Absolutely—high volume is what we live for in retail. The AI scales effortlessly, handling hundreds of calls without breaking a sweat, unlike human teams that tire out. We integrate load balancing to prioritize urgent orders, like same-day deliveries, and route overflows to your staff if needed. A florist partner saw their call answer rate jump from 60% to 100% during peak, capturing an extra $4,000 in rushed bouquets. You're probably thinking about accents or slang; we fine-tune for local dialects, ensuring every caller feels at home. It's built tough for those floral frenzies.
What if a customer wants to speak to a real person mid-call?
No problem—we design smooth handoffs. The AI detects frustration or complexity, like a picky color match, and says something warm like, 'Let me connect you to our lead designer for that perfect touch.' It passes full context—order details, preferences—so your team picks up seamlessly. This keeps satisfaction high; in tests, 85% of escalations resolved faster because the legwork was done. For after-hours, it can even schedule a callback. We customize the triggers to your shop's style, avoiding unnecessary interruptions during quiet times.
How do you integrate this with my existing florist software?
Integration is our specialty—no more siloed tools. We connect directly to your POS, like FlowerSoft or FTD systems, for real-time updates on stock and orders. Want to sync deliveries with Route4Me? Done. It's all custom-coded for two-way data flow, so a booked call auto-updates your calendar and inventory. One client ditched manual entries that ate 10 hours weekly; now, it's instant. We start with a workflow audit to map it perfectly, ensuring no disruptions. Here's the thing: you end up with a unified system, not another app to babysit.
Is the AI secure for handling customer payment info over the phone?
Security is non-negotiable, especially with sensitive details like credit cards for gifts. We use encrypted channels and PCI-compliant processing, never storing full card data on our end. The agent guides secure entry, like tokenizing via your gateway, and confirms without repeating numbers aloud. For florists, we add layers for order privacy, like anonymizing sympathy requests. Audits show zero breaches in our deployments. You're probably thinking about compliance; we build in GDPR and local regs, with logs for every transaction. It's peace of mind wrapped in robust tech.
Can the voice agent upsell products during calls?
Yes, but smartly—not pushy. Trained on your best-sellers, it suggests relevant add-ons naturally, like 'Would you like to add a keepsake vase to that anniversary bouquet for just $15?' Based on the conversation, it personalizes: birthday? Balloons. Wedding? Delivery upgrades. A partner florist increased average order value by 22% this way, especially in e-commerce tie-ins. We calibrate the tone to your brand—friendly and helpful, never salesy. Analytics let you tweak what works, turning casual inquiries into fuller baskets without alienating customers.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.