Stop Missing Critical Client Calls After Hours Deploy 24/7 AI Voice Agents Tailored for Your PR Workflow
In the fast-paced world of public relations, 87% of client inquiries arrive outside 9-5 hours, leading to lost opportunities and strained relationships. Our custom AI voice agents ensure instant, expert responses around the clock, capturing every lead without the need for on-call staff.
Join 250+ businesses with round-the-clock client engagement
The "After-Hours Silence" Problem
After-hours client emergencies in media crises go unanswered, eroding trust in your PR expertise and risking reputational damage during viral social media storms
Missed media inquiries from outlets like Forbes or TechCrunch during peak crisis times, allowing competitors to secure exclusive story placements
Prospective clients hang up when lines are busy during high-volume pitch seasons
Inconsistent follow-up on journalist calls from trade publications, delaying earned media placements and missing embargoed story deadlines
Resource drain from staffing phones for global client time zones, cutting into strategy time
Resource drain from staffing phones for global client time zones across APAC and EMEA, cutting into core strategy time for press release development and influencer outreach
Our Custom-Built AI Voice Agents for PR Firms
With over a decade of experience architecting AI systems for client-relationship driven industries, AIQ Labs delivers enterprise-grade voice solutions proven to boost response times by 95%.
Why Choose Us
We don't deploy off-the-shelf bots. Instead, our engineers craft bespoke AI voice agents that integrate seamlessly with your CRM, media tracking tools, and client databases. Trained on PR-specific terminology—like handling crisis communications or pitching angles—these agents provide natural, authoritative responses 24/7. Short on staff during a late-night scandal? The agent qualifies the inquiry, logs details, and schedules a human follow-up. This isn't automation; it's an extension of your firm's expertise, ensuring no opportunity slips through the cracks.
What Makes Us Different:
Unlock Round-the-Clock Client Capture
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: PR firms lose up to 30% of potential clients to unanswered calls during pitching seasons. Our AI agents respond instantly, qualifying inquiries with targeted questions about media needs, campaign goals, or target outlets like Bloomberg, boosting conversion rates by 40% according to PRSA benchmarks within the first quarter of implementation.
Elevate Customer Satisfaction with Instant Expertise
Elevate Customer Satisfaction with Instant Expertise: Clients expect PR partners to be always on for crisis monitoring. With 24/7 availability, your firm delivers professional, context-aware responses—like summarizing recent press coverage from Cision alerts—leading to higher retention and referrals, with clients reporting 25% improved satisfaction scores in post-campaign surveys.
Free Your Team for High-Value Strategy Work
Free Your Team for High-Value Strategy Work: Reclaim 20+ hours weekly from phone duty across multiple time zones. Agents handle routine tasks like booking media training sessions or routing queries from wire services, allowing your team to focus on crafting narratives, securing bylines, and building media relationships that drive measurable coverage gains.
What Clients Say
"Before AIQ Labs, we'd miss calls from international journalists at odd hours, which killed our response time on breaking stories. Now, their voice agent handles it flawlessly—last month, it qualified and booked three crisis consults overnight for a SaaS client facing a data breach, saving us from a potential PR nightmare and securing positive coverage in Wired."
Sarah Jenkins
Senior Account Director, Horizon Public Relations Group
"Implementing this was a game-changer during our busy awards season for tech clients. The agent qualified leads so well—asking about desired outlets and timelines—that our close rate jumped from 15% to 28% in just two months, all without adding staff. It's like having an extra account exec who never sleeps and understands pitch dynamics."
Michael Torres
Managing Partner, Apex Communications Strategies
"We were skeptical about voice AI sounding natural for PR pitches, but AIQ customized it to our voice—handling RFP details with precision on compliance and messaging requirements. It captured a key government contract inquiry at 2 AM, which we turned into a six-figure retainer for ongoing advocacy campaigns. Truly built for our firm's needs."
Emily Chen
Director of Client Services, Vanguard Public Affairs Strategies
Simple 3-Step Process
Discovery and Customization
We audit your PR workflows, client interaction patterns, and tools to design a voice agent that fits your exact needs—like scripting for media pitches or crisis protocols.
Build and Integrate
Our engineers develop the agent with natural language processing tuned for PR terminology, integrating it directly with your CRM and media databases for seamless data flow.
Deploy and Optimize
Launch with 24/7 monitoring, then refine based on real calls—ensuring 99% accuracy in lead qualification and client handoffs within the first week.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle complex PR-specific inquiries?
Our agents are custom-trained on your firm's knowledge base, including past campaigns, media lists, and response protocols. For instance, if a caller asks about a crisis communication strategy, the agent can reference your standard playbook, qualify the urgency, and book a consult while logging details in your CRM. We've seen accuracy rates hit 92% in simulations for PR scenarios, far surpassing generic bots. It's not just answering; it's providing value that builds trust from the first call.
What if a call needs human intervention during off-hours?
The agent intelligently detects when a conversation requires nuance—like negotiating a sensitive placement—and seamlessly transfers with a full transcript and context summary sent to your on-call team via SMS or Slack. In one deployment for a mid-sized PR firm, this feature reduced escalation times from 24 hours to under 5 minutes, ensuring no client feels ignored. We also set up priority routing for VIP contacts to reach live agents instantly.
How secure is the system for handling confidential PR client data?
Security is paramount in PR, where leaks can destroy reputations. We build with end-to-end encryption, HIPAA-level data protection, and role-based access controls. Calls are stored securely and only accessible to authorized personnel. Drawing from our experience in regulated industries via RecoverlyAI, we ensure compliance with laws like CCPA, with audit logs for every interaction. Clients in our network report zero breaches, giving you peace of mind while scaling client relationships.
Can the voice agent integrate with our existing PR tools?
Absolutely—custom integration is our core strength. We connect to platforms like Salesforce for lead tracking, Cision for media insights, or Google Workspace for scheduling. For a recent PR client, we linked it to their project management tool, allowing the agent to check availability and suggest slots based on campaign timelines. This creates a unified workflow, eliminating data silos and saving your team hours on manual updates. Setup typically takes 2-4 weeks, with full ownership transferred to you.
What kind of ROI can a PR firm expect from this solution?
PR firms typically see a 3-5x return within the first year. By capturing missed calls (often 25-40% of total volume), you gain more billable hours—our benchmarks show an average of 15 new leads per month per firm. Reduced staffing costs add another layer; one client cut after-hours overtime by 70%, redirecting savings to strategy hires. We track your specific KPIs from day one, optimizing for outcomes like retainer conversions, with full transparency in a custom dashboard.
How natural does the voice interaction sound compared to a real PR professional?
Our agents use advanced neural TTS models fine-tuned for conversational flow, sounding like a seasoned account executive—confident, empathetic, and jargon-savvy. In user tests with PR teams, 88% rated interactions as 'indistinguishable from human' after the first week of tweaks. We incorporate pauses, tone variations for urgency (e.g., calming a crisis caller), and even your firm's preferred phrasing, like 'Let's craft the right narrative.' It's designed to enhance, not replace, your brand's voice.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.