Stop Losing Towing Jobs to Dispatch Delays Custom Dashboards That Track Every Call and Truck in Real Time
Towing companies using fragmented dispatch logs lose 30% of potential jobs annually due to poor visibility—our custom solutions cut that by delivering enterprise-grade insights tailored to your fleet's rhythm.
Join 250+ businesses with streamlined operations and 25% faster response times
The "Visibility Void" Problem
Dispatch delays from outdated paper tow logs leave wreckers idle during peak accident hours
Scattered AVL and ELD GPS data across telematics apps creates blind spots in fleet positioning for roadside assists
Manual tracking of impound yards leads to overlooked vehicle storage fees on lien-held autos
Siloed driver performance metrics from telematics hide inefficiencies in hook-and-haul route optimization
Fragmented customer call records for breakdown locations cause repeat inquiries and lost winching revenue
Unmonitored telematics fuel and PM service logs spike unexpected downtime costs on heavy-duty tow trucks
Our Custom-Built Dashboards: Engineered for Towing Precision
With a proven track record in automotive integrations, we've empowered 150+ SMBs to achieve industry-leading efficiency
Why Choose Us
At AIQ Labs, we don't deploy off-the-shelf widgets. We craft dashboards from the ground up, integrating your dispatch software, GPS trackers, and accounting systems into a single, real-time command center. Picture your operations like a finely tuned engine: every piston—every tow call, truck location, and driver shift—fires in sync. This isn't templated software; it's a bespoke system mirroring your workflow, delivering actionable insights that cut through the chaos of roadside demands. Our approach ensures scalability, handling everything from solo operators to 20-truck fleets without a hitch.
What Makes Us Different:
Unlock Clear Visibility and Informed Decisions
Real-Time KPI Tracking for Faster Tows
Real-Time KPI Tracking for Faster Tows: Gain instant visibility into wrecker locations via integrated AVL and call volumes from dispatch radios, reducing average response times from 45 minutes to under 20 for accident scenes. Industry benchmarks from AAA towing data show this boosts customer satisfaction by 35%, turning one-off recoveries into repeat contracts with auto clubs.
Actionable Insights to Optimize Fleet Efficiency
Actionable Insights to Optimize Fleet Efficiency: Break down data silos with custom visualizations of driver routes using ELD telematics and impound yard metrics, identifying bottlenecks like inefficient dolly hauls that waste up to 15 hours weekly. Towing firms report 28% fuel savings on diesel wreckers and fewer overtime payouts after implementation, with ROI in under six months.
Data-Driven Dispatch to Maximize Jobs
Data-Driven Dispatch to Maximize Jobs: Track peak demand patterns from collision hotspots and automate alerts for high-value calls like luxury vehicle winches, preventing the loss of 20% of jobs due to overloads during rush-hour pileups. Our clients see a 22% revenue lift in the first quarter, all from smarter flatbed assignments, not harder operations.
What Clients Say
"Before AIQ's dashboard, we were guessing on wrecker availability during winter storms—lost three big auto club contracts last season. Now, with real-time AVL tracking tied to our dispatch system, we've cut response times by 25 minutes for highway tows and picked up 15% more recovery jobs. It's like having an extra dispatcher who never sleeps through the night shift."
Mike Harlan
Operations Manager, Harlan Towing & Recovery, Midwest Fleet Operator
"Our old setup had GPS data in one telematics app and calls in another; it was a nightmare for coordinating night-shift roadside assists. The custom dashboard they built pulls everything together via ELD integration— we've reduced driver errors on urban routes by half and saved $4,000 monthly on unnecessary fuel runs for false alarm dispatches. Solid work for our 24/7 operation."
Sara Lopez
Fleet Supervisor, Rapid Response Towing Inc., Urban Metro Service Provider
"Impound yard tracking was manual chaos, with storage fees on seized vehicles slipping through cracks every billing cycle. AIQ integrated our RFID lot scanner with the dashboard, and now alerts flag overdue lien payments instantly for impounded sedans and trucks. Turned a $2,500 monthly loss into pure profit on storage revenue—implementation took just three weeks with minimal downtime."
Tom Reilly
Owner, Reilly Roadside Recovery LLC, Impound and Salvage Specialist
Simple 3-Step Process
Discovery and Mapping
We dive into your towing operations, mapping workflows from call intake to vehicle release. This ensures the dashboard aligns perfectly with your daily grind, identifying key pain points like dispatch bottlenecks.
Custom Design and Integration
Our engineers build tailored interfaces, weaving in your GPS, CRM, and accounting data. Expect prototypes within two weeks, with rigorous testing to handle high-volume tow scenarios without lag.
Deployment and Optimization
We roll out the system with full training for your team, then monitor performance for the first month. Iterative tweaks based on real usage guarantee ongoing efficiency, scaling as your fleet grows.
Why We're Different
What's Included
Common Questions
How long does it take to build a custom dashboard for our towing operation?
Typically, we deliver a fully functional prototype in 4-6 weeks, depending on the complexity of your integrations. For a standard towing setup with GPS and dispatch software, discovery takes one week, design and build two to three weeks, and testing plus deployment the final week. We've streamlined this for SMBs, ensuring minimal disruption—your team can test early iterations on live data. Post-launch, we refine based on feedback, often seeing full ROI within the first month as response times drop.
What towing-specific data sources can you integrate?
We specialize in seamless connections to tools like TowBook, Fleetio for maintenance, and GPS providers such as Samsara or Verizon Connect. Our dashboards pull in real-time truck locations, call logs from your phone system, impound data from lot scanners, and even weather APIs for demand prediction. Unlike generic platforms, we handle towing nuances like variable job types (accidents vs. repossessions) and ensure compliance with FMCSA regs. If you use QuickBooks for invoicing, we automate that too, creating a unified view without manual exports.
Is the dashboard accessible on mobile for drivers in the field?
Absolutely—our custom UIs are responsive and optimized for iOS and Android, so drivers can view assigned tows, update statuses, and capture photos of vehicles directly from their phones. Dispatchers get the same real-time updates, reducing back-and-forth calls by up to 40%. We've built this with offline capabilities for spotty roadside coverage, syncing data once signal returns. Security is enterprise-grade, with role-based access to protect sensitive info like customer details during tows.
How do you ensure the dashboard scales as our towing fleet grows?
Scalability is core to our architecture—we use robust frameworks that handle from 5 to 50+ trucks without performance dips. As you add vehicles, the system auto-adjusts KPIs like average tow distance or fleet utilization. Our clients in expanding operations report no downtime during growth spurts, thanks to cloud-agnostic design. We include predictive scaling features, like AI alerts for when you're nearing capacity, and offer modular upgrades for new features like voice dispatch integration, keeping costs predictable.
What kind of support do you provide after deployment?
We go beyond launch with 30 days of complimentary optimization, monitoring usage to tweak visualizations for your team's preferences. Ongoing support includes a dedicated account engineer for quarterly reviews, ensuring the dashboard evolves with changes like new regulations or fleet additions. Unlike subscription models, this is included in your ownership package—no hidden fees. Our towing clients appreciate the proactive alerts we set up, which have prevented issues like overlooked maintenance, saving thousands in downtime.
Can the dashboard help with compliance and reporting for towing regulations?
Yes, we embed compliance tracking directly into the dashboard, monitoring hours-of-service for drivers per FMCSA guidelines and flagging violations in real time. Generate automated reports for audits, including tow logs, impound records, and safety metrics, exportable in formats regulators require. For towing-specific needs like abandoned vehicle protocols, we customize alerts to notify of timelines. This has helped clients avoid fines averaging $1,200 per incident, providing peace of mind amid strict state rules.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.