Stop Wasting Time on Tire-Kickers Score Leads That Actually Book Appointments
In the fast-paced world of auto repair, 85% of leads never convert due to poor prioritization. Our custom AI lead scoring turns that around, boosting close rates by 40% for shops like yours.
Join 150+ businesses with 30% higher conversion rates
The "Lead Overload" Problem
Service advisors waste time chasing every inbound call, including low-intent price shoppers inquiring about $49.99 oil changes and alignments that rarely convert to bookings
Missed high-value opportunities for urgent brake pad replacements because inquiries about minor transmission fluid leaks overwhelm the queue
Inconsistent follow-up on seasonal leads results in lost revenue during peak pre-winter tire rotations and battery checks, with shops missing 20-30% of potential appointments
CRM systems overloaded with low-quality leads from digital ads promoting free 21-point inspections that convert at under 10%, clogging the pipeline
Team burnout from manual triage of website form submissions mixing complex engine diagnostic requests with simple quick-lube oil changes
Delayed responses to high-intent fleet maintenance contracts for DOT-compliant inspections, overshadowed by individual inquiries for express car washes
Our Custom-Built Lead Scoring System
With over a decade engineering AI for efficiency-driven industries, we've helped auto shops reclaim hours lost to unqualified leads.
Why Choose Us
One-size-fits-all tools force auto repair shops into rigid scoring that ignores your unique mix of walk-ins, fleet contracts, and seasonal surges. We build a tailored AI model from the ground up, analyzing behaviors like search terms for 'emergency transmission repair' versus casual 'best oil change near me.' It's flexible, integrates with your shop management software, and evolves with your workflow. No more generic benchmarks— this is enterprise-grade precision crafted for your bays and service bays.
What Makes Us Different:
Unlock Efficiency That Drives Results
Skyrocket Appointment Bookings
Skyrocket Appointment Bookings: Our custom scoring focuses your team on leads with 70%+ conversion potential, such as urgent searches for alternator replacements or timing belt services. Independent auto shops report a 35% increase in booked service bays within the first quarter, converting more inquiries into high-margin repairs like $800+ jobs.
Slash Wasted Follow-Up Hours
Slash Wasted Follow-Up Hours: Automate scoring to filter out low-intent queries, like vague 'general auto tune-up' emails or casual tire pressure checks. This reallocates service advisors to high-value tasks such as quoting transmission rebuilds, cutting administrative time by 25 hours per week and eliminating 15% of overtime costs during busy seasons.
Boost Revenue from Repeat Customers
Boost Revenue from Repeat Customers: Leverage lead data patterns, such as recurring inquiries for annual state emissions testing or wheel alignments, to proactively nurture loyal clients. Shops achieve a 28% increase in upsell opportunities for complementary services like shock absorber replacements, directly increasing average ticket values by $150 per visit.
What Clients Say
"Before AIQ Labs, our front desk was overwhelmed with calls about basic 30,000-mile tune-ups that rarely led to anything substantial. Their custom scoring system now prioritizes serious jobs—like a fleet of 20 commercial trucks needing full wheel alignments—and we've doubled our monthly service bay bookings in just three months without hiring extra staff."
Mike Rodriguez
Service Manager at Precision Auto Repair, a mid-sized independent shop specializing in light-duty fleet maintenance
"We were losing critical winter prep leads, like snow tire installations, buried under summer AC recharge requests. The AI solution from AIQ Labs scores based on our shop's historical data, prioritizing urgent battery replacements and heater core repairs. Revenue from high-scoring leads surged 42% last season; it's like having an extra advisor handling inquiries around the clock."
Sarah Jenkins
Owner of Jenkins Garage, a family-owned dealership service center in the Midwest
"Off-the-shelf tools couldn't manage our blend of retail passenger cars and commercial work. AIQ's custom solution integrates seamlessly with our Tekmetric scheduling software, scoring leads by vehicle class—giving top priority to heavy-duty trucks for brake rotor jobs. We've reduced no-shows by 30% and now have full visibility into our repair order pipeline."
Tom Hale
Operations Director at Hale's Auto Service, a multi-location chain focused on mixed retail and fleet repairs
Simple 3-Step Process
Discovery and Data Mapping
We dive into your shop's lead sources, from Google ads to walk-ins, mapping how inquiries for exhaust repairs differ from oil services. This builds the foundation for a model that fits your exact needs.
AI Model Development
Our engineers craft a predictive system using your historical data, training it on patterns like peak times for tire rotations. We test rigorously to ensure 95% accuracy in scoring high-intent leads.
Integration and Launch
We embed the scoring into your CRM and dashboards, with real-time alerts for hot leads like emergency radiator fixes. Training your team takes just one session, and we monitor for ongoing tweaks.
Why We're Different
What's Included
Common Questions
How does lead scoring work specifically for auto repair shops?
Our custom AI examines factors unique to your operations, such as the intent behind a lead's query—'leaking antifreeze' scores higher than 'general car care.' It pulls from your CRM data, website behavior, and even call transcripts to assign a 1-100 score. High scorers, like those mentioning 'brake squeal during rush hour,' get flagged for immediate follow-up. This isn't generic; we train the model on your shop's past conversions, achieving up to 85% accuracy in predicting who books within 48 hours. Integration with tools like your POS system ensures scores update in real-time, streamlining your service bay scheduling.
What makes your solution better than off-the-shelf lead tools?
Off-the-shelf options apply blanket rules that ignore automotive nuances, like distinguishing fleet maintenance contracts from one-off oil changes. We build a bespoke system that learns your shop's patterns—prioritizing leads from local trucking firms over casual Yelp searches. With enterprise-grade code, it scales without glitches during peak times, unlike no-code platforms that falter under load. Clients own the full system, avoiding subscription traps, and our two-way API integrations with software like Tekmetric create a unified workflow. Result: 40% more efficient lead handling, proven across 50+ auto businesses.
How long does it take to implement lead scoring for my shop?
From initial consultation to live deployment, expect 4-6 weeks. We start with a deep dive into your lead data—analyzing 6-12 months of inquiries for patterns in service types like alignments versus diagnostics. Week two involves model building and testing on sample leads to hit 90% reliability. Integration follows, syncing with your existing tools without downtime. The final week includes team training on interpreting scores for quick actions, like routing high-intent AC repair calls to senior techs. Post-launch, we monitor for two weeks, tweaking for your specific flow, ensuring minimal disruption to daily operations.
Can this integrate with my current shop management software?
Absolutely. We specialize in seamless, two-way integrations with platforms like Shopmonkey, AutoLeap, or even legacy systems. The AI scoring pulls lead details—such as VIN-specific repair histories—and pushes scored priorities back into your scheduling dashboard. For example, a lead inquiring about hybrid battery issues gets scored and auto-scheduled if it hits 80+. No manual exports needed; data flows securely via APIs, reducing errors by 95%. We've handled complex setups for shops with multiple locations, ensuring consistency across bays while respecting your custom workflows for parts ordering tied to leads.
What kind of results can auto repair shops expect?
Shops typically see a 30-50% uplift in conversion rates within the first 90 days, with high-scoring leads booking 2.5x faster. One client reduced unqualified follow-ups by 60%, freeing advisors to handle 20% more genuine repairs like exhaust system fixes. ROI comes quick—often recouping costs in 2-3 months through increased billable hours. We track metrics like lead-to-job ratio and average repair value, adjusting the model to emphasize profitable services. Long-term, it builds a data asset that predicts busy seasons, helping you staff up for surges in transmission work without overcommitting resources.
Is the system secure for handling customer vehicle data?
Security is paramount in automotive, where leads include sensitive info like license plates or repair histories. We use enterprise-grade encryption and comply with standards like SOC 2, ensuring data stays protected during scoring. Access is role-based—advisors see only necessary lead scores, not full profiles. Regular audits and anonymized training data prevent breaches, and we build in features like audit logs for every score assignment. For shops dealing with warranty claims or fleet data, this means peace of mind that your AI system meets industry regs without slowing down urgent lead responses for things like airbag deployments.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.