For Ghost Kitchen Operators

Stop Losing Customers to Manual Marketing Chaos Automate Your Outreach and Reclaim Your Time

Imagine saving 15+ hours per week on repetitive tasks like customer follow-ups and promo blasts, while boosting your repeat orders by 30% without hiring extra staff. That's the power of custom marketing automation tailored for your ghost kitchen.

Join 250+ food service businesses with streamlined operations and higher revenue

Cut manual email sends by 80%, freeing your team for menu innovation
Personalize customer messages automatically, lifting open rates to 45%
Track campaign ROI in real-time, optimizing spends on delivery apps

The "Ghost Kitchen Grind" Problem

Juggling endless customer texts and emails about custom orders after peak dinner service

Wasted shifts chasing repeat orders from unreliable DoorDash and Uber Eats notifications during lunch rushes

Struggling to personalize promos for diverse ghost kitchen menus without custom tools

Losing track of customer preferences like spice levels or dietary needs amid high-volume Uber Eats and DoorDash surges

Manual social blasts eating into prep time during lunch rushes

Manual social blasts for daily specials eating into prep time during lunch rushes

Our Custom-Built Marketing Automation for Ghost Kitchens

We've powered marketing for 50+ food service operations, turning chaotic customer outreach into seamless, revenue-driving systems.

Why Choose Us

Let's be honest, running a ghost kitchen means your days are a whirlwind of orders, packaging, and platform pings. You're probably thinking, 'Who has time for marketing?' That's where we come in. At AIQ Labs, we build marketing automation from the ground up, tailored to your exact workflow. No off-the-shelf templates that don't fit your multi-cuisine setup or delivery integrations. We connect your POS, CRM, and social channels into one unified system that handles personalized emails, SMS blasts, and loyalty nudges automatically. Picture this: a late-night rush hits, but your system is already texting past customers about your viral spicy noodle special, complete with order history tweaks. It's custom code, owned by you, scaling with your ghost kitchen's growth.

What Makes Us Different:

Deep integration with DoorDash, Uber Eats, and your kitchen management software
AI-driven personalization that remembers customer spice levels and favorite pairings
Real-time analytics dashboard showing which promos drive the most pickups

Unlock Tangible Time and Cost Wins

Save 15-20 Hours Weekly on Manual Outreach

Save 15-20 Hours Weekly on Manual Outreach: Here's the thing: instead of your team manually segmenting customer lists for post-dinner promos on items like signature burgers, our system automates it all. One ghost kitchen operator cut their weekly email time from 12 hours to under 2 within the first month, redirecting focus to recipe tweaks that boosted Yelp ratings by 15%. That's pure efficiency, turning wasted effort into menu magic that keeps customers coming back for more.

Achieve 3x ROI on Marketing Spend

Achieve 3x ROI on Marketing Spend: You're probably thinking marketing costs are a black hole in food service, especially with fluctuating delivery fees. Not anymore. Our custom automations track every campaign's impact on orders from platforms like Grubhub, delivering quantifiable gains like a 300% ROI for a client who automated loyalty texts over six months—turning one-time DoorDash users into weekly regulars ordering family meal deals. Efficiency gains mean more revenue per dollar spent on ingredients and staffing.

Boost Productivity with Hands-Free Personalization

Boost Productivity with Hands-Free Personalization: Short on staff during peaks? Our system crafts bespoke messages—like suggesting gluten-free alternatives based on past ghost kitchen orders from vegan tacos—without lifting a finger. A busy operator saved $5K monthly in agency fees alone after three months, while lifting repeat business by 25% through targeted upsell texts. It's like having an extra marketer who never sleeps, freeing you up for kitchen innovations.

What Clients Say

"Before AIQ, we were drowning in manual texts after every dinner rush—tracking who ordered our spicy vegan bowls last week was impossible with our POS overload. Now, the automation sends personalized follow-ups suggesting add-ons like extra rice, and we've seen a 22% uptick in repeats over three months. It's saved us about 18 hours a week, letting us focus on scaling to two ghost kitchen locations without hiring extra staff."

Maria Gonzalez

Operations Lead at Urban Spice Ghost Kitchen

"I was skeptical about automation for our fusion ghost kitchen setup with rotating Thai-Indian menus, but they built something that integrates seamlessly with our Square POS and predicts what customers want next, like pairing naan with pad thai. Cut our promo planning time in half for weekly specials, and orders from loyalists jumped 35% in the first quarter thanks to automated Uber Eats retargeting. No more guesswork—just results that boosted our average ticket by $8."

Raj Patel

Founder of Fusion Fleet Ghost Kitchens

"Handling DoorDash surges for our poke bowl specials meant constant manual blasts, burning out our small team during lunch prep. AIQ's custom system now handles it all, with analytics showing exactly which emails drive same-day pickups and increased add-ons like avocado. We've reduced marketing costs by 40% while growing our customer base by 150 loyal DoorDash users in two months—it's been a game-changer for our efficiency in a competitive ghost kitchen market."

Elena Rivera

Marketing Coordinator at QuickBite Ghost Kitchens

Simple 3-Step Process

Step 1

Discovery and Workflow Mapping

We dive into your ghost kitchen's daily grind— from order peaks to customer data flows— to map out exactly where automation fits. No assumptions; it's all tailored to your setup.

Step 2

Custom Build and Integration

Our engineers craft your system from scratch, linking it to your delivery apps and POS for seamless operation. Think automated promos that fire during slow hours, built to scale with your menu expansions.

Step 3

Testing, Launch, and Optimization

We test rigorously in your live environment, launch with full support, and refine based on real data—like tweaking SMS timing for higher open rates—ensuring ongoing ROI.

Why We're Different

We build true ownership: Unlike agencies that lock you into subscriptions, our custom systems are yours forever, eliminating ongoing fees and giving you control over your ghost kitchen's marketing engine.
Tailored from day one: We don't slap together no-code tools; we engineer solutions that understand food service nuances, like seasonal menu shifts or delivery surge patterns, for unmatched fit.
Focus on measurable ROI: While others promise vague benefits, we prioritize quantifiable wins—like hours saved and order uplifts—proven through our 50+ food deployments.
End-to-end integration masters: We unify your fragmented tools (POS, CRM, social) into one robust system, preventing the breakdowns that plague typical setups during peak rushes.
Scalable without fragility: Our production-ready code grows with you, from one kitchen to a fleet, avoiding the crashes that hit off-the-shelf automations under high order volumes.
Deep industry insight: Born from real operational frustrations, we get ghost kitchen challenges—like balancing multi-cuisine promos—ensuring solutions that actually solve your pain.
No vendor lock-in: You own the IP and data, freeing you from dependency on rented platforms that nickel-and-dime updates or integrations.
Hands-on optimization: Post-launch, we provide data-driven tweaks, turning initial setups into high-ROI machines that evolve with your customer base.
Proven in food service: We've transformed marketing for similar operations, delivering 2-4x efficiency gains without the generic advice that ignores delivery dynamics.
Builders' mindset: We're engineers who hate fragmented tools, so we create unified, reliable systems that let you focus on flavors, not follow-ups.

What's Included

Automated SMS and email campaigns triggered by order history and delivery app data
AI personalization engine for menu recommendations based on past ghost kitchen purchases
Real-time ROI tracking dashboard integrating POS and marketing metrics
Seamless integration with Uber Eats, DoorDash, and Grubhub for order-driven outreach
Loyalty program automation that nurtures repeat customers with timed incentives
Social media blast scheduler optimized for peak engagement windows
Customer segmentation by cuisine preferences and order frequency
A/B testing module for promo effectiveness in high-volume environments
Compliance-ready data handling for food safety and privacy regs
Custom reporting on campaign impact to orders and revenue
Scalable architecture for multi-location ghost kitchen expansions
Voice-activated quick setups for on-the-fly campaign adjustments during shifts

Common Questions

How does marketing automation specifically help a ghost kitchen like mine?

Ghost kitchens thrive on repeat business, but manual marketing eats into your prep time. Our custom system automates personalized outreach—like texting customers about their favorite tacos based on last week's order—saving you 15+ hours weekly. We integrate with your delivery platforms to trigger promos during slow periods, boosting orders by 25-30% without extra staff. It's built for your workflow, ensuring efficiency in high-pressure environments. Plus, track every dollar's impact, turning marketing into a clear profit driver rather than a chore.

What's the difference between your solution and off-the-shelf tools like Mailchimp?

Off-the-shelf tools are like a one-size-fits-all apron—they work okay but don't fit your ghost kitchen's unique needs, like integrating with multiple delivery apps or handling multi-cuisine personalization. We build custom from scratch, owning the system so you're not stuck with subscription hikes or brittle connections. For one client, this meant automating loyalty nudges that generic tools couldn't touch, yielding a 40% repeat rate increase. It's scalable, secure, and tailored—no more wrestling with templates that ignore food service realities.

How long does it take to see ROI from your marketing automation?

You're probably thinking it sounds great but wonder about quick wins. Most ghost kitchens see initial time savings within the first week of launch, with measurable ROI—like 2-3x return on promo spends—hitting in 4-6 weeks. We focus on low-hanging fruit first, such as automating follow-up emails post-rush, which one operator said recouped costs in under a month by lifting average order value 18%. Ongoing tweaks ensure sustained gains, all quantifiable through your custom dashboard.

Can this automation handle our variable menu and seasonal changes?

Absolutely—food service is all about adaptability, and our systems are designed for it. We build in flexibility to update campaigns for seasonal specials, like summer salads or holiday fusions, without manual overhauls. For a client with rotating ghost menus, this meant AI auto-adjusting recommendations, saving 10 hours monthly on updates and increasing seasonal sales by 28%. It's custom-coded to your exact rotations, keeping your marketing fresh and relevant amid delivery demands.

What if we have limited tech resources in our ghost kitchen?

No worries—we handle everything, from setup to training, so your team doesn't need coding skills. Think of us as your behind-the-scenes sous chef for marketing. We integrate seamlessly with your existing POS and apps, providing an intuitive dashboard anyone can use during shifts. A small operation with just five staff saw zero learning curve, automating 80% of customer comms and freeing time for core ops. Support is ongoing, ensuring smooth sailing without tech headaches.

Is the system secure for handling customer order data?

Security is non-negotiable in food service, especially with sensitive order details. We build with enterprise-grade encryption and compliance (GDPR, CCPA) baked in, protecting data like allergy notes or payment info. Unlike patchwork tools, our unified system minimizes breach risks through robust APIs. Clients in regulated spaces praise this— one avoided fines and gained trust, seeing loyalty grow 20% from confident, automated outreach. Your data stays safe, owned by you.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.