Stop Missing Critical Fleet Calls With 24/7 AI Voice Agents That Handle Every Inquiry Instantly
In the fast-paced world of fleet management, 85% of after-hours calls go unanswered, leading to lost service opportunities and frustrated drivers. Our custom AI voice agents ensure round-the-clock coverage, capturing every lead and boosting response times by up to 70%.
Join 150+ businesses with seamless 24/7 fleet support
The "After-Hours Fleet Chaos" Problem
Missed Emergency Breakdown Calls at Night: Late-night semis with blown tires or engine failures going unanswered, leading to stranded drivers and delayed hauls.
Delayed Route Scheduling During Peak Hours: Overloaded dispatchers struggling with FMCSA-compliant reroutes for cross-country loads amid traffic surges.
Unanswered Driver Compliance Queries Overnight: ELD violations or HOS logging questions from drivers left hanging after hours, risking DOT fines.
Lost Opportunities for On-Demand Fleet Bookings: Potential last-minute loads for flatbeds or reefers missed due to unavailable booking lines during off-peak.
Inefficient Handling of Fuel Card Inquiries After Close: Drivers querying Comdata or WEX fuel discounts for long-haul refuels without real-time support.
Gaps in Real-Time GPS Tracking Support for Drivers: OBD-II connected trucks losing AVL (Automatic Vehicle Location) updates, causing inefficient routing and safety risks.
Custom-Built AI Voice Agents Tailored for Your Fleet Operations
With over a decade of experience engineering AI for logistics and transportation, we've empowered fleet managers to eliminate downtime and scale efficiently.
Why Choose Us
Fleet management demands constant vigilance—drivers break down at 2 AM, routes change mid-shift, and compliance calls can't wait. Our AI voice agents act as your tireless dispatchers, available 24/7 to handle calls with natural, human-like precision. We build these systems from the ground up, integrating seamlessly with your telematics, CRM, and scheduling software. No off-the-shelf templates here; every agent is custom-coded to mirror your workflows, ensuring instant responses that feel like an extension of your team. This isn't just automation—it's a proven track record of reducing operational gaps by 65%, based on industry benchmarks from similar deployments.
What Makes Us Different:
Unlock Round-the-Clock Efficiency for Your Fleet
Never Miss a Driver or Client Call
Never Miss a Driver or Client Call: Picture your AI agent as the reliable semi-truck that never pulls over—handling 24/7 inquiries on breakdowns, ETAs, or bookings via integrated ELD data. This captures every opportunity, slashing missed leads by 75% and keeping your fleet revenue engines running at full throttle, even during cross-country hauls.
Boost Customer Satisfaction with Instant Responses
Boost Customer Satisfaction with Instant Responses: Fleet operators know satisfaction dips when calls go to voicemail. Our agents provide immediate, expert answers on maintenance schedules or route optimizations using real-time GPS feeds, improving Net Promoter Scores by up to 40% within the first quarter. Short waits mean happier drivers and repeat business for reefer or dry van services.
Streamline Operations and Cut Costs
Streamline Operations and Cut Costs: Like upgrading from a clunky old rig to a high-tech electric fleet, our AI eliminates after-hours staffing needs. Handle 500+ calls monthly on DOT compliance or fuel card activations without overtime, reducing labor costs by 50% while maintaining enterprise-grade reliability for 24/7 telematics support.
What Clients Say
"We used to lose half our weekend calls from truckers needing urgent FMCSA-compliant reroutes for overloaded trailers—now the AI handles it flawlessly, saving us about 15 hours a week in dispatch time. Integrated seamlessly with our Samsara ELD system too, cutting our idle time by 20%."
Mike Reynolds
Operations Director, TransFleet Logistics (Midwest Regional Carrier)
"After implementing this, our after-hours emergency responses improved dramatically. One night, it even coordinated a full breakdown recovery for a stranded reefer unit using GPS tracking, without waking me up—cut our downtime by two days that month alone and prevented $5K in spoilage losses."
Sarah Chen
Fleet Manager, Horizon Transport (Refrigerated Goods Specialist)
"The custom voice agent picked up on our specific jargon for DOT compliance checks and HOS logging right away. We've seen a 30% uptick in driver satisfaction scores since going live three months ago, with fewer violations during peak harvest seasons."
Tom Vargas
General Manager, Apex Fleet Services (Agriculture Hauling Division)
Simple 3-Step Process
Discovery and Customization
We dive into your fleet's unique challenges, like integrating with your ELD systems, to design an AI agent that fits your exact operations seamlessly.
Build and Integrate
Our engineers code your bespoke AI voice system, connecting it to telematics and CRM for real-time data flow, ensuring 24/7 readiness in weeks, not months.
Deploy and Optimize
Launch with full monitoring, then refine based on call data to boost accuracy—delivering measurable wins like 90% first-call resolution from day one.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle complex fleet emergencies like a breakdown at midnight?
Our custom AI is trained on your specific fleet protocols and integrates directly with telematics systems like Geotab or Verizon Connect. When a driver calls about a breakdown, the agent instantly pulls vehicle location data, assesses urgency based on your rules (e.g., engine codes or traffic conditions), and either provides troubleshooting steps or dispatches a tow—all in natural conversation. This ensures 90% of routine emergencies are resolved without human intervention, based on our deployments. We fine-tune it during a two-week pilot to match your response times, reducing overall downtime by up to 40% for clients.
Can this integrate with our existing CRM and scheduling software?
Absolutely. We specialize in deep, two-way API integrations tailored to automotive tools like Fleetio, Samsara, or even custom in-house systems. The AI agent pulls real-time data—such as available trucks or driver logs—and pushes updates back, like booking a new route directly into your calendar. No brittle Zapier-style connections here; our engineers build robust links that handle high-volume fleet data without errors. In one recent project for a 150-truck operation, this cut manual entry by 80%, freeing dispatchers for high-value tasks.
What if the AI can't resolve a call—does it hand off smoothly?
Yes, seamless handoffs are core to our design. If the agent detects complexity—like a nuanced regulatory question—it summarizes the conversation and notifies your on-call team via text or Slack with full context, including transcribed details and vehicle info. This happens in under 10 seconds, ensuring no leads are lost. We've seen escalation rates drop to 15% after optimization, compared to 50% in traditional after-hours voicemail setups, keeping your fleet's satisfaction high even during peaks.
How secure is this for handling sensitive fleet data like driver info?
Security is non-negotiable in fleet management. We build with enterprise-grade encryption, adhering to FMCSA and GDPR standards, using secure cloud infrastructure like AWS with role-based access. Voice calls are anonymized, and data like GPS coordinates is only accessed as needed. Our RecoverlyAI platform, which powers similar regulated voice systems, has zero breaches in three years. We also conduct regular audits and provide compliance reports, giving you peace of mind while scaling operations efficiently.
What's the setup time and cost for a custom AI voice agent?
Setup takes 4-6 weeks for most SMB fleets, starting with a free audit of your current call patterns. We build iteratively: Week 1 for discovery, Weeks 2-4 for coding and integration, and Week 5 for testing. Costs are fixed-project based, averaging $25K-$50K for a full system, far below maintaining a 24/7 call center (which can hit $100K+ annually). ROI hits in 3-6 months through saved labor and captured opportunities— one client recouped costs in four months by handling 300 extra calls yearly.
Will the AI understand industry-specific terms like 'ELD' or 'HOS'?
Definitely. We customize training data with your fleet's lexicon, including acronyms like ELD (Electronic Logging Devices) and HOS (Hours of Service), plus jargon for maintenance or routing. During onboarding, we ingest your call logs and manuals to fine-tune recognition, achieving 95% accuracy in simulations. For a Midwest fleet, this meant the agent correctly interpreted 'overweight axle' queries without pause, improving resolution speeds by 50% and reducing frustrating repeats.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.