Stop Wasting Hours on Manual Invoicing After Every Collision Repair Automate It All with Custom AI

How does this automation handle the unique billing for insurance vs. private pay repairs?

Our custom AI is designed with automotive specifics in mind. It differentiates between insurance claims and direct customer payments by analyzing work order tags and auto-populating the right formats—think ICD-10 codes for insurers versus simple line items for walk-ins. For a typical auto body shop, this means scanning a repair estimate once, then letting the system generate dual-path invoices. We've seen shops reduce resubmission rates by 80%, as it cross-checks against policy details pulled from your integrated CRM. Setup involves mapping your common repair types, like bumper hits or full frame jobs, ensuring accuracy from the start. It's all built to your workflow, so no retraining headaches.

What kind of time savings can a small auto body shop expect?

For shops with 10-20 weekly repairs, expect to save 15-20 hours per week initially, scaling with volume. Manual entry for labor hours, parts lists, and approvals often eats 4-6 hours daily in a busy shop—our AI automates that, from photo-based data capture to instant invoice drafts. One client, a mid-sized operation, went from two days of month-end billing to under two hours, freeing staff for more wrench time. ROI hits in 3-4 months through reduced errors and faster payments; benchmarks show 50-70% efficiency gains. We tailor it to your pace—slow seasons get predictive alerts to catch unbilled jobs early.

Is the system secure for handling sensitive customer and repair data?

Absolutely—security is non-negotiable in automotive, where you're dealing with VINs, personal info, and insurance details. We build with enterprise-grade encryption, compliant with standards like SOC 2 and auto industry regs. Data stays in your owned system, not scattered across third-party clouds. Features include role-based access (e.g., estimators see quotes, managers approve finals) and audit logs for every invoice change. Unlike subscription tools prone to breaches, our custom code lets you control access fully. We've audited integrations for shops handling fleet data, ensuring no leaks during high-volume periods like winter collisions.

We start by assessing your setup—whether it's Shop-Ware, Mitchell, or even Excel hybrids—and build two-way API connections for seamless data flow. For instance, when a tech marks a dent repair complete, the AI pulls labor hours, parts costs from suppliers, and generates the invoice automatically. No more double-entry; it's a unified pipeline. Implementation takes 4-6 weeks, with testing on live jobs to iron out kinks, like syncing variable paint material rates. Post-launch, we monitor for 30 days to optimize, ensuring it fits your shop's rhythm without disrupting daily ops.

Can this scale if my shop expands to multiple locations?

Yes, our architecture is built for growth. A single-bay shop starts with core automation, but we design it modularly—add locations by extending the dashboard for centralized billing oversight. For example, multi-site shops use it to standardize invoicing across branches, tracking chain-wide metrics like average repair turnaround. We've scaled systems for chains handling 100+ jobs weekly, maintaining 99% uptime. Costs stay predictable, with no per-user fees; it's your asset, expanding as you add bays or services like EV battery work. We include scalability audits during discovery to future-proof it.

What support do you provide after implementation?

We don't just build and bail—ongoing support is baked in. For the first 90 days, our team handles tweaks, like adjusting for new supplier integrations or seasonal repair spikes. Beyond that, you get priority access to our engineers via a dedicated portal for updates, plus quarterly reviews to align with evolving needs, such as adapting to rising parts costs. Unlike subscription models with ticket queues, we're your partner: one client called mid-hail season for a quick fix, and we resolved it in hours. This ensures your investment keeps delivering, with uptime guarantees and performance metrics tracked monthly.