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AI Agency vs. Make.com for Banks

AI Industry-Specific Solutions > AI for Professional Services16 min read

AI Agency vs. Make.com for Banks

Key Facts

  • 78% of organizations use AI in at least one function, but only 26% have scaled beyond proofs of concept.
  • Generative AI could add $200 billion to $340 billion annually to the global banking sector through productivity gains.
  • 22.8% of all generative AI patents filed between 2017 and 2023 focus on financial fraud detection and cybersecurity.
  • Only 13.9% of generative AI patent activity is dedicated to conversational agents like chatbots.
  • Over 50% of large financial institutions have adopted centrally led generative AI operating models to manage risk.
  • 75% of banks with over $100 billion in assets are expected to fully integrate AI strategies by 2025.
  • Financial services faced over 20,000 cyberattacks in 2023, resulting in $2.5 billion in losses.

The High-Stakes Reality of Banking Automation

Banks today are caught in a perfect storm: rising operational complexity, tightening regulations, and soaring customer expectations. What worked yesterday—no-code automation tools like Make.com—can’t withstand today’s demands for speed, compliance, and scalability.

Loan approvals take days instead of hours. Onboarding new clients feels like navigating a maze. Compliance teams drown in manual reporting. These aren’t just inefficiencies—they’re revenue leaks.

  • Loan processing delays cost banks 20–40 hours per week in lost productivity
  • Manual onboarding increases drop-off rates by up to 30%
  • Regulatory reporting errors trigger FFIEC and SOX compliance risks

According to nCino’s industry research, 78% of organizations now use AI in at least one function—but only 26% have moved beyond proof of concept to deliver real value. The gap? Fragile tools that break under pressure.

Take Make.com: while it offers basic workflow automation, it lacks deep API integrations, fails under high-volume transaction loads, and provides zero built-in safeguards for GDPR or SOX compliance. One misconfigured webhook can cascade into system-wide failures.

A regional bank using generative AI for internal software development saw a 40% increase in coding productivity, proving AI’s potential when properly deployed according to McKinsey. But this was an internal tool—not a customer-facing, compliance-audited system.

No-code platforms also create subscription fatigue. Banks stack tool upon tool, each with its own cost, learning curve, and integration point—leading to fragmented, brittle ecosystems.

The McKinsey Global Institute estimates that generative AI could add $200 billion to $340 billion annually to the global banking sector—mostly through productivity gains via McKinsey’s analysis. But that value hinges on robust, owned systems, not rented automation.

Custom AI solutions, unlike off-the-shelf no-code tools, are built for long-term resilience. They embed regulatory logic, scale with transaction volume, and integrate securely with core banking systems.

As one Reddit discussion among developers notes, production-grade AI requires more than drag-and-drop workflows—it demands auditable logic, real-time data syncs, and compliance-aware design as seen in community insights on auditable AI.

The bottom line? Banks can’t afford fragile automation. The cost of failure—regulatory fines, customer attrition, operational downtime—is too high.

Next, we’ll explore how AIQ Labs’ custom AI systems solve these exact challenges—with owned, secure, and compliant automation built for the realities of modern banking.

Why Make.com Falls Short in Regulated Banking Environments

Banks can’t afford brittle automation. In environments governed by SOX, GDPR, and FFIEC, compliance isn’t optional—it’s foundational. Make.com’s no-code, integration-heavy model struggles to meet these demands, lacking the regulatory safeguards, data ownership, and auditability required for high-stakes financial workflows.

No-code tools like Make.com rely on fragile third-party connections. These brittle integrations often break during system updates or API changes, risking data loss and non-compliance. For banks processing sensitive customer information, even minor disruptions can trigger audit failures or regulatory penalties.

  • Frequent API changes disrupt workflow continuity
  • Limited control over data residency and encryption
  • No built-in mechanisms for compliance logging or audit trails
  • Inability to enforce role-based access at a granular level
  • Minimal support for real-time monitoring and alerting

The lack of deep system integration is a critical flaw. Unlike custom AI platforms, Make.com cannot embed directly into core banking systems or legacy ERPs. This creates data silos and forces reliance on manual reconciliation—undermining efficiency and increasing error risk.

According to Deloitte, regulatory hurdles and legacy system incompatibility are top barriers to AI adoption in banking. Off-the-shelf tools like Make.com exacerbate these challenges rather than solve them.

Consider a bank attempting automated KYC checks using Make.com. A misrouted webhook or expired API token could delay onboarding, violate GDPR’s right to timely service, or fail FFIEC authentication standards. With no real-time failover or compliance-aware retry logic, such errors accumulate silently—until an auditor calls.

Moreover, Make.com operates on a subscription-based model, tying banks to recurring costs without granting ownership. There’s no access to source code, no ability to customize logic for SOX-mandated controls, and no path to scale securely across departments.

In contrast, forward-thinking institutions are moving toward centrally led AI operating models, as noted in McKinsey’s research. Over 50% of large financial institutions now use centralized governance to manage AI risk—something no-code platforms cannot support.

While Make.com offers surface-level automation, it fails at the core requirements of banking: reliability, compliance, and control. For institutions serious about scaling AI, a shift to owned, auditable systems is not just strategic—it’s mandatory.

Next, we explore how custom AI development meets these regulatory demands head-on.

AIQ Labs: Custom AI Systems Built for Banking Compliance and Scale

Banks can’t afford brittle automation. In a world where fraud detection, regulatory reporting, and customer onboarding demand precision, off-the-shelf tools like Make.com fall short.

Enter AIQ Labs—a strategic partner delivering owned, auditable, and scalable AI systems purpose-built for the stringent demands of modern banking.

Unlike no-code platforms, AIQ Labs designs compliance-first architectures that embed safeguards for SOX, GDPR, and FFIEC guidelines from day one. This isn’t automation for automation’s sake—it’s AI engineered to grow with your institution while reducing operational risk.

Key advantages of AIQ Labs’ custom approach include: - Full ownership of AI logic and data workflows - Deep, secure API integrations with core banking, CRM, and ERP systems - Built-in audit trails and compliance logging - Real-time monitoring for fraud and anomalies - Scalable multiagent systems that act as virtual compliance officers

These capabilities align with industry shifts toward agentic AI—autonomous systems capable of reasoning and executing complex tasks. As noted by Deloitte, AI agents are unlocking efficiencies across banking processes, but only when designed with regulatory guardrails.

Consider the stakes: financial services faced over 20,000 cyberattacks in 2023, resulting in $2.5 billion in losses, according to nCino. Meanwhile, 22.8% of generative AI patents filed between 2017 and 2023 focused on financial fraud detection, per analysis shared on Reddit.

This isn’t about flashy chatbots—75% of AI investment is in backend, compliance-critical systems.

A regional bank using generative AI for internal software development saw a 40% boost in coding productivity, with over 80% of developers reporting improved workflows, as highlighted by McKinsey. This proof point underscores the transformative potential when AI is tailored to real operational needs.

AIQ Labs applies this same precision to banking workflows—building systems like: - A compliance-audited loan pre-screening agent with dual RAG architecture pulling from regulatory databases - Real-time fraud monitoring systems that adapt to emerging threats using live transaction data - Dynamic customer onboarding workflows that auto-verify KYC documents and sync with legacy cores

These aren’t plug-ins—they’re production-grade AI assets your bank owns outright.

While Make.com offers fragile, subscription-based automations, AIQ Labs delivers long-term strategic infrastructure. This shift is critical: only 26% of companies have scaled AI beyond proofs of concept, according to nCino. The gap? Lack of ownership, poor integration, and compliance gaps.

AIQ Labs closes it.

Next, we’ll compare these custom systems directly against the limitations of no-code platforms in high-regulation environments.

From Fragile Workflows to Future-Proof AI: Implementation Strategy

Banks can’t afford brittle automation. Legacy no-code platforms like Make.com may promise speed, but they lack the compliance-aware design, deep integrations, and scalability required for high-stakes financial operations.

A strategic shift to custom AI systems is no longer optional—it’s essential for risk mitigation and long-term efficiency.

To transition successfully, banks must start with a comprehensive audit of existing workflows. This reveals:

  • Pain points in loan processing, KYC, and reporting
  • Redundant subscriptions causing subscription fatigue
  • Integration gaps that increase operational risk
  • Missed opportunities for real-time data synchronization
  • Compliance vulnerabilities under SOX, GDPR, or FFIEC guidelines

According to nCino’s industry research, 78% of organizations already use AI in at least one function, yet only 26% have moved beyond proofs of concept. This gap highlights the challenge of scaling AI reliably—especially in regulated environments.

Many institutions rely on fragmented tools that fail under volume. In contrast, custom AI systems built by specialized developers like AIQ Labs offer true ownership, production-ready architecture, and regulatory safeguards baked into the core.

Consider the case of a regional bank leveraging generative AI for internal software development. As reported by McKinsey, this initiative led to a 40% increase in coding productivity, with over 80% of developers noting improved workflow efficiency. While not customer-facing, the impact on operational velocity was undeniable.

This example underscores a broader trend: backend AI innovation is where real value accrues. Patent data shows that 22.8% of generative AI patents are focused on financial fraud detection and cybersecurity—far surpassing the 13.9% dedicated to chatbots, per analysis shared on Reddit’s AI community.

Such investments reflect a strategic pivot toward secure, scalable, and auditable systems—exactly what custom AI development delivers.

Phased deployment is key. Banks should prioritize high-impact, compliance-heavy workflows such as:

  • Loan pre-screening agents with audit trails
  • Real-time fraud monitoring using dual RAG for regulatory knowledge
  • Dynamic customer onboarding with secure CRM and ERP integrations

These are not plug-and-play scenarios. They demand bespoke logic, data sovereignty, and centralized governance—hallmarks of a mature AI strategy.

As McKinsey notes, over 50% of large financial institutions have adopted centrally led generative AI models to manage risk and ensure consistency.

This centralized approach enables banks to evolve into AI-first institutions, leveraging multiagent systems that act as collaborative virtual teams—reducing errors, accelerating decisions, and maintaining compliance.

Unlike Make.com’s rigid, off-the-shelf automations, custom AI systems grow with the organization. They integrate natively with core banking platforms, adapt to regulatory changes, and eliminate dependency on third-party subscription layers.

The path forward is clear: audit, prioritize, build, and scale.

Next, we’ll explore how AIQ Labs enables this transformation through tailored solutions designed specifically for financial services.

Conclusion: Choose Ownership Over Automation

Conclusion: Choose Ownership Over Automation

Banks stand at a pivotal moment. The promise of AI isn’t just faster workflows—it’s transformative efficiency, compliance resilience, and strategic ownership. Yet, only 26% of companies have moved beyond AI proofs of concept, revealing a critical gap between experimentation and execution according to nCino's research.

Relying on brittle no-code platforms like Make.com may offer short-term automation, but they fail when banks need scalability, deep integrations, and regulatory alignment. These systems fracture under the weight of SOX, GDPR, and FFIEC requirements—compliance isn’t optional, it’s foundational.

In contrast, custom AI solutions deliver:

  • Full ownership of secure, auditable systems
  • Real-time integration with core banking, CRM, and ERP platforms
  • Built-in compliance guardrails for risk-sensitive operations
  • Scalable agentic workflows that evolve with regulatory demands
  • Reduction in operational risk from fragmented, subscription-based tools

The McKinsey Global Institute estimates generative AI could unlock $200 billion to $340 billion in annual value for banking—primarily through productivity gains in their analysis. But capturing this value requires more than patchwork automation—it demands a centralized, enterprise-grade AI strategy.

Consider this: 75% of large banks are expected to fully integrate AI strategies by 2025 per nCino’s industry data. Those leading the charge aren’t bolting AI onto legacy processes—they’re rebuilding workflows with custom, production-ready agents designed for autonomy, accuracy, and auditability.

AIQ Labs empowers financial institutions to make this shift. By building compliance-audited loan pre-screening agents, real-time fraud monitoring systems, and dynamic customer onboarding workflows, we replace fragile automation with owned, intelligent infrastructure.

Unlike off-the-shelf tools, our custom AI systems grow with your institution—adapting to volume, regulation, and innovation without dependency on third-party subscriptions or brittle connectors.

The future belongs to banks that treat AI not as a tool, but as a core asset.

It’s time to move beyond automation—and build what’s yours.

Frequently Asked Questions

Can Make.com handle banking compliance requirements like SOX and GDPR?
No, Make.com lacks built-in safeguards for SOX, GDPR, and FFIEC compliance, offering no audit trails, limited data control, and no ability to enforce role-based access—critical flaws for regulated banking environments.
Why should banks choose a custom AI agency like AIQ Labs over no-code tools?
Custom AI systems from agencies like AIQ Labs provide full ownership, deep integrations with core banking platforms, and compliance-by-design architecture—addressing scalability, security, and regulatory needs that no-code tools can't meet.
What real value can banks expect from AI automation?
The McKinsey Global Institute estimates generative AI could add $200 billion to $340 billion annually to the global banking sector, primarily through productivity gains in operations like lending and compliance.
How do custom AI systems handle high-volume transactions compared to Make.com?
Unlike Make.com, which struggles under high-volume loads due to brittle third-party integrations, custom AI systems are built to scale securely with real-time data syncs and native integration into core banking infrastructure.
Is it worth replacing multiple no-code tools with a single custom AI solution?
Yes—banks using multiple no-code platforms face 'subscription fatigue' and fragmented workflows; consolidating into a single owned AI system reduces risk, cost, and complexity while improving reliability and compliance.
Have any banks successfully scaled AI beyond just testing it?
Only 26% of companies have moved beyond AI proof of concepts to deliver real value, according to nCino’s research—highlighting the challenge of scaling without robust, custom-built systems designed for production use.

The Future of Banking Automation Isn’t No-Code—It’s AI-Quality Code

Banks can no longer rely on brittle no-code tools like Make.com to handle mission-critical processes such as loan approvals, customer onboarding, and compliance reporting. As demonstrated, these platforms lack the scalability, deep integrations, and built-in safeguards required to meet SOX, GDPR, and FFIEC standards—exposing institutions to operational risk and regulatory penalties. While Make.com offers surface-level automation, it fails under volume, lacks compliance-aware design, and contributes to subscription fatigue through fragmented tooling. In contrast, AIQ Labs delivers custom-built, production-ready AI systems that provide true ownership, real-time data integration, and embedded regulatory compliance. From AI agents for audited loan pre-screening to dynamic onboarding workflows and dual-RAG fraud monitoring systems, AIQ Labs builds solutions proven to save 20–40 hours weekly and achieve ROI in 30–60 days. The path forward isn’t stacking tools—it’s deploying a single, intelligent, owned AI system designed for banking’s unique demands. Ready to replace fragile automation with future-proof AI? Schedule a free AI audit and strategy session with AIQ Labs today to assess your current stack and build a compliant, scalable roadmap tailored to your institution.

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