For E-commerce, SaaS & Service Businesses with High Support Volume

Stop Hiring More Support Agents to Handle The Same 10 Questions Over and Over

We build intelligent AI chatbots that actually help customers (not frustrate them)—handling 70% of inquiries automatically while improving satisfaction

Join 22+ companies with AI support that customers actually like

70% ticket deflection
24/7 instant responses
Happier customers & agents

The Customer Support Breaking Point

You're drowning in tickets asking the same questions: order status, returns, account resets, product specs

Customers wait 12+ hours for answers to simple questions, then leave bad reviews about your 'terrible support'

You're considering hiring 2 more support agents just to keep up, but that's $80K+ in annual cost

You tried a chatbot before but customers hated it—'Pygmy-brained hallucinating robot' that couldn't answer anything

Your support agents are burned out handling repetitive questions instead of complex issues that need human empathy

After-hours and weekend inquiries go unanswered, meaning lost sales and frustrated customers

We've Built 22 Intelligent Support Chatbots

From e-commerce stores with 50,000 orders/month to SaaS companies with complex technical questions, we build AI that customers actually want to talk to.

Why Choose Us

We don't build frustrating menu-driven bots from 2015. We build conversational AI trained specifically on YOUR knowledge base, product docs, and support history. It understands context, performs actions (like order lookups), and seamlessly hands off to humans when needed.

What Makes Us Different:

Trained on YOUR specific support content
Performs actions (not just answers questions)
Smart handoff to humans when needed

From Support Hell to Support Hero

AI That Actually Helps

No more 'press 1 for sales.' Customers describe their issue in plain language. The AI understands context, accesses your knowledge base, checks order status, and provides accurate answers instantly.

70% Ticket Deflection, 24/7

Routine questions answered instantly without human intervention. Order tracking, return policies, account resets, product specs—all automated. Your agents handle only complex cases that need human judgment.

Happier Customers AND Agents

Customers get instant answers any time of day. Agents escape repetitive question hell and focus on meaningful work. Satisfaction scores go up for both. It's not just cheaper—it's better.

What Clients Say

"Ticket volume dropped 68% in the first month. Our two support agents went from drowning to bored. We redirected them to proactive customer success."

Amanda Chen

Customer Experience Director, ShopStyle Plus

"Customers started giving the chatbot 5-star reviews. That's when we knew we'd built something different from the usual bot garbage."

Marcus Williams

CEO, TechFlow SaaS

"We were about to hire 2 more support people. Instead we spent a fraction of that on AI and got better 24/7 coverage."

Jennifer Park

Operations Manager, HomeEssentials

Simple 3-Step Process

Step 1

Free Support Automation Analysis

30-minute session analyzing your ticket types and identifying automation opportunities and ROI

Step 2

We Build Your Intelligent Chatbot

4-5 weeks to train AI on your support content, integrate with your systems, and deploy across your channels

Step 3

Watch Tickets Plummet, Satisfaction Soar

Routine questions handled instantly. Agents focus on complex cases. Customers get help 24/7. Everyone wins.

Why We're Different

Trained specifically on YOUR support content
Performs actions (order lookups, account resets)
Contextual understanding (not keyword matching)
Seamless handoff to human agents with full context
Integration with Zendesk, Intercom, Gorgias, Freshdesk
Multi-channel deployment (website, app, SMS, social)
Continuous learning from resolved tickets
Sentiment detection and escalation
CSAT tracking and optimization
ROI typically seen within 30-60 days

What's Included

Custom AI training on your knowledge base
Integration with support ticketing systems
Real-time order status and account lookups
Product catalog and spec search
Return and refund policy automation
Account management (password resets, updates)
Natural language understanding
Multi-turn conversation handling
Sentiment analysis and escalation triggers
Smart handoff to human agents
Agent assist mode (suggests answers to agents)
Multi-channel deployment (web, mobile, SMS)
Analytics and performance tracking
Continuous learning from feedback
Multilingual support capability

Common Questions

What makes this different from chatbots we've tried before?

Most chatbots use rigid decision trees or generic AI. We train custom AI specifically on your support content, product information, and policies. It understands context and nuance, not just keywords. Plus, it can perform actions like looking up orders.

What happens when the AI doesn't know the answer?

It seamlessly hands off to a human agent with full conversation context. The agent sees everything the customer said and what the AI attempted. No frustrating 'start over' experience.

How accurate is it?

Most clients see 85-95% resolution rate for routine inquiries within 60 days. The AI learns from every interaction and improves monthly. We also offer ongoing optimization as your products and policies evolve.

Can it integrate with our existing help desk software?

Yes. We integrate with Zendesk, Intercom, Gorgias, Freshdesk, Help Scout, and other major platforms. Your existing ticketing workflow stays in place—we just automate the easy stuff.

Will customers hate talking to a bot?

Not if it actually helps them. Customers don't hate bots—they hate bad bots that waste their time. When AI answers their question instantly at 11pm, they're thrilled. Our clients see CSAT improvements, not declines.

What's the ROI compared to hiring more support staff?

If you're handling 70% of routine tickets automatically, you're effectively getting 1.4 FTE worth of support capacity for a fraction of the cost. Most clients ROI within 60 days and save $50K+ annually.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.