Privacy Policy
Your privacy is important to us. This policy explains how AIQ Labs Limited collects, uses, and protects your information.
Last updated: September 27, 2025
Information We Collect
Personal Information
When you use our services, we may collect:
- Name and contact information (email, phone number)
- Company information and job title
- Account credentials and preferences
- Payment and billing information
Usage Information
We automatically collect information about how you use our services:
- Log data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide and improve our AI services and platforms
- Process payments and manage your account
- Communicate with you about our services
- Provide customer support and technical assistance
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
- Send you marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With trusted third parties who help us operate our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly agree to share information
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Secure data centers and infrastructure
- Employee training on data protection
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
team@aiqlabs.ai
Address
Halifax, NS, Canada
AIQ Labs Limited
Registered in Canada
Privacy Officer: team@aiqlabs.ai
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.