Security & Trust
AIQ Labs Limited is committed to maintaining the highest standards of security and data protection for our clients and their sensitive information.
Last updated: September 27, 2025
Our Security Commitment
At AIQ Labs Limited, security isn't an afterthought—it's built into everything we do. We understand that our AI agents and platforms handle sensitive business data, and we take that responsibility seriously.
Our security framework is designed to protect your data, ensure system reliability, and maintain compliance with industry standards and regulations.
Data Protection
Encryption at Rest
All data is encrypted using AES-256 encryption when stored in our databases and file systems.
Encryption in Transit
All data transmission uses TLS 1.3 encryption to protect information in transit.
Data Segregation
Client data is logically separated and isolated using multi-tenant architecture best practices.
Backup & Recovery
Automated encrypted backups with point-in-time recovery capabilities.
Infrastructure Security
Cloud Infrastructure
Our services are hosted on enterprise-grade cloud infrastructure with:
- SOC 2 Type II certified data centers
- 24/7 physical security and monitoring
- Redundant power and network connectivity
- Geographic distribution for disaster recovery
Network Security
- Web Application Firewall (WAF) protection
- DDoS protection and mitigation
- Intrusion detection and prevention systems
- Network segmentation and access controls
Access Controls
Authentication
- Multi-factor authentication (MFA)
- Single sign-on (SSO) integration
- Strong password requirements
- Session management and timeouts
Authorization
- Role-based access control (RBAC)
- Principle of least privilege
- Regular access reviews
- Automated deprovisioning
Monitoring & Compliance
Security Monitoring
- 24/7 security operations center (SOC)
- Real-time threat detection and response
- Comprehensive audit logging
- Automated security scanning
- Incident response procedures
Compliance Standards
We maintain compliance with relevant standards and regulations:
- PIPEDA (Personal Information Protection and Electronic Documents Act)
- GDPR compliance for European clients
- SOC 2 Type II controls
- ISO 27001 security management practices
AI-Specific Security
Our AI agents and platforms include additional security measures:
Model Security
- Secure model training and deployment
- Input validation and sanitization
- Output filtering and monitoring
- Model versioning and rollback capabilities
Data Governance
- Data lineage tracking
- Automated data classification
- Privacy-preserving techniques
- Bias detection and mitigation
Team & Process Security
Personnel Security
- Background checks for all team members
- Regular security awareness training
- Confidentiality and non-disclosure agreements
- Secure development lifecycle practices
Vendor Management
- Security assessments of third-party providers
- Contractual security requirements
- Regular vendor security reviews
- Data processing agreements
Incident Response
We maintain a comprehensive incident response program:
- 24/7 incident response team
- Documented response procedures
- Regular incident response drills
- Client notification protocols
- Post-incident analysis and improvement
- Coordination with law enforcement when necessary
Security Contact
For security-related inquiries, vulnerability reports, or incident notifications:
AIQ Labs Limited - Security Team
Halifax, NS, Canada
Security Email: team@aiqlabs.ai
Emergency Contact: team@aiqlabs.ai
Responsible Disclosure: We encourage responsible disclosure of security vulnerabilities. Please contact our security team before publicly disclosing any issues.