For Growing Businesses Needing Professional Support Infrastructure

Stop Paying $150K/Year for Offshore Call Centers That Still Can't Handle Weekend Calls

Deliver 24/7, enterprise-grade customer support without the overhead of a traditional call center. Our AI voice agents handle high volumes with natural conversation and seamless escalation when needed.

Join 19+ businesses with AI call centers that outperform traditional outsourcing

24/7 availability
Fraction of outsourcing cost
Consistent quality

The Traditional Call Center Nightmare

Offshore call centers cost $100K-$300K/year but still can't staff nights, weekends, or handle volume spikes. Customers get voicemail when they need help.

Training new call center agents takes 6-8 weeks. Turnover is 30-45% annually. You're constantly retraining people who quit in 6 months.

Quality is inconsistent. Some agents are amazing, others read scripts robotically. Customer experience is a lottery based on who picks up.

You have no real-time visibility into call center performance. Getting reports takes days. You can't optimize what you can't measure.

Compliance is a constant worry. Are agents following protocols? Recording calls? Protecting customer data? You're liable for their mistakes.

Scaling up or down takes months. Holiday rush? Too bad, you locked in headcount 3 months ago. Post-holiday slowdown? You're paying for idle agents.

We've Set Up 19 AI Call Centers

From e-commerce to SaaS to service businesses—we build AI call centers that handle inbound and outbound calls at a fraction of traditional costs.

Why Choose Us

Full-service AI call center handling voice, SMS, email, and chat. Our agents are trained on your products, policies, and procedures to provide accurate answers. They don't just provide information—they can process returns, update orders, schedule appointments, and more. Complex issues are seamlessly escalated to human specialists with complete context. Real-time analytics monitor call volume, resolution rates, customer sentiment, and performance.

What Makes Us Different:

Omnichannel support (voice, SMS, email, chat)
Action-taking ability (not just information)
Intelligent routing to human specialists

From Call Center Chaos to Seamless Support

24/7 Professional Support at Scale

Handle unlimited simultaneous calls with consistent quality. Never miss a call, never put customers on hold for 20 minutes, never close for holidays. Inbound customer service, outbound follow-ups, callback scheduling—all automated. Can be used for both inbound support and outbound campaigns.

Context-Aware Problem Solving

Trained on YOUR products, policies, and procedures for accurate answers. Custom tools allow agent access to CRMs, calendars, product catalogs, order systems. Process returns, update orders, schedule appointments, check inventory—actual actions, not just information. Full compliance for any industry with call recordings and protocol adherence.

Real-Time Analytics & Intelligence

Monitor call volume, resolution rates, customer sentiment, and agent performance in real-time. Complete call recordings and AI-generated summaries for every interaction. Analytics dashboards show trends, identify issues, and optimize performance. Multi-agent systems can transfer between specialized agents before reaching humans.

What Clients Say

"Went from $180K/year offshore call center to $48K/year AI system with better CSAT scores. The AI is more consistent than our human agents ever were."

Rachel Martinez

COO, HomeCare Plus

"Black Friday used to be chaos with 4-hour hold times. This year our AI handled 2,847 calls without breaking a sweat. Zero customers on hold."

Kevin Park

E-commerce Director, StyleBox

"The AI processes 73% of returns and refunds without human intervention. Our support team went from 12 people to 3 and handles more volume."

Lisa Thompson

Customer Success VP, TechGear Pro

Simple 3-Step Process

Step 1

Free Call Center Assessment

60-minute session analyzing your call volume, support needs, current costs, and integration requirements with ROI projections

Step 2

We Build Your AI Call Center

6-8 weeks to train AI on your products/policies, build custom tools for integrations, set up multi-agent workflows, and deploy

Step 3

Watch Costs Drop, Quality Rise

24/7 availability, consistent professional service, real-time analytics, automated actions, seamless escalation—at a fraction of traditional costs.

Why We're Different

Full AI call center at fraction of outsourcing cost
24/7 availability with unlimited capacity
Consistent call quality (no bad days)
Omnichannel: voice, SMS, email, chat
Context-aware problem solving
Custom tools for CRM and system integrations
Product catalog and inventory access
Action-taking ability (returns, orders, scheduling)
Multi-agent systems with specialized roles
Intelligent routing before human escalation
Seamless handoff to human specialists with full context
Inbound and outbound call handling
Automated callback scheduling and follow-ups
Call recordings and AI summaries for every interaction
Real-time analytics dashboards
Sentiment analysis and satisfaction tracking
Performance monitoring and optimization
Full compliance for any industry (healthcare, finance, etc.)
Zapier and API integrations
Multi-location support capability
Instant scalability (no hiring delays)

What's Included

AI voice agents for inbound calls
Outbound calling capabilities
Automated callback scheduling
SMS and email support integration
Chat support (website, app, social)
Natural language understanding
Product and policy knowledge training
Custom tool integration (CRMs, calendars, etc.)
Order management system access
Inventory and product catalog integration
Return and refund processing
Appointment scheduling
Account updates and management
Multi-agent workflow systems
Specialized agent roles (sales, support, billing)
Intelligent call routing and escalation
Seamless handoff to human agents
Complete context transfer to specialists
Call recordings and transcripts
AI-generated call summaries
Real-time analytics dashboard
Call volume and queue monitoring
Resolution rate tracking
Customer sentiment analysis
CSAT and NPS measurement
Agent performance metrics
Compliance monitoring and reporting
Call protocol adherence verification
Multi-language support capability
Integration with major helpdesk platforms

Common Questions

How does this compare cost-wise to offshore call centers?

Traditional offshore call centers cost $100K-$300K+ annually depending on agent count and hours. Our AI call center setup ranges from $18K-$40K with monthly costs of $5K-$15K based on volume. You save 60-80% while getting 24/7 coverage, unlimited capacity, and consistent quality. Most clients break even within 3-6 months.

What happens when the AI can't solve a customer's problem?

The AI detects when it's outside its capability and seamlessly escalates to a human specialist—transferring the call with complete context, transcript, and customer information. Your human agents only handle the complex issues that truly need human judgment. They're not wasting time on 'Where's my order?' calls.

Can it handle both inbound customer service AND outbound calls?

Yes. The same system handles inbound support calls, outbound follow-ups, callback scheduling, proactive outreach campaigns, and more. You can use it to answer customer questions, follow up on abandoned carts, confirm appointments, collect feedback, or anything else your business needs.

What about compliance for regulated industries like healthcare or finance?

We build call centers with full compliance for HIPAA, PCI-DSS, GDPR, TCPA, and other regulations. This includes proper call recording, data encryption, consent management, do-not-call list compliance, and protocol adherence verification. The AI follows your compliance procedures more consistently than human agents.

How do you integrate with our existing systems?

We build custom tools that give the AI access to your CRMs (Salesforce, HubSpot, Zendesk), calendars (Google, Outlook), order management systems, product catalogs, knowledge bases, and more. If it has an API, we can integrate it. We also support Zapier for quick integrations and provide our own API for custom connections.

What's the setup time and what's involved?

Full deployment takes 6-8 weeks including AI training, custom tool development, multi-agent workflow setup, integration testing, and performance optimization. We work with your team to document products, policies, and procedures. Most of this is automated—you're not spending months training human agents.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.