Top 6 Voice AI Companies for Auto Dealerships (New) in 2025

Voice.ai offers a dedicated AI voice agent platform designed specifically for auto dealerships, focusing on 24/7 call handling and customer engagement. According to their website, their AI voice agents provide continuous support, handling inbound and outbound calls with human-like precision and natural language processing. The platform is built to manage routine tasks such as scheduling test drives, sending service appointment reminders, and providing inventory information, allowing dealership staff to focus on higher-value interactions. Voice.ai emphasizes customization, enabling dealerships to tailor conversations to their brand tone and workflows without requiring technical expertise. The platform is designed to adapt to dealership-specific needs, including managing seasonal promotions and handling follow-ups. Their AI agents are trained on automotive-specific conversations and customer expectations, ensuring relevant and personalized interactions. The solution aims to reduce operational costs, improve customer satisfaction, and build loyalty through consistent, on-brand support. Voice.ai also highlights its ability to capture valuable customer data from each conversation, providing insights to optimize engagement and sales performance. While the platform offers robust automation, its capabilities are centered on voice interactions, with less emphasis on multi-channel integration or advanced compliance features.

Plura AI provides a comprehensive suite of AI agents tailored for auto dealerships, combining voice, SMS, and web chat automation to streamline operations. According to their website, their AI voice agents qualify leads, schedule test drives, and follow up with prospects at optimal times, ensuring no opportunity is missed. The platform is designed to handle complex vehicle information requests, access real-time inventory data, and provide detailed specifications, pricing, and comparisons. Plura AI also automates service department operations with agents that confirm appointments, send maintenance reminders, and notify customers when vehicles are ready. Their omnichannel approach ensures consistent, context-aware interactions across phone, SMS, and web chat, with a stateful database preserving conversation history. The platform includes a drag-and-drop workflow builder, allowing non-technical users to customize AI behaviors and create dealership-specific automation flows. Plura AI emphasizes compliance, with built-in scrubbing against do-not-call registries and requirements for prior express consent for outbound communications. Their AI predictive dialer further enhances outbound efforts, optimizing call times and managing contacts ethically. While powerful, the platform’s strength lies in its flexibility and ease of customization for various dealership types.

Podium’s AI solution, known as the AI Employee, is designed to act as a 24/7 virtual assistant for auto dealerships, handling lead capture, appointment scheduling, and customer follow-up. According to their website, Podium’s AI responds to leads in under one minute, significantly boosting conversion rates and reducing response times from over 5 minutes to under 2 minutes. The platform is pre-trained on 10+ years of industry expertise, allowing it to understand dealership-specific talk tracks and policies. Podium’s AI Employee is customizable to a dealership’s unique services and workflows, learning from interactions to improve over time. It can book appointments directly into scheduling systems like ServiceTitan and handle follow-ups proactively, driving repeat business. The platform integrates with major CRMs and DMS platforms, ensuring seamless data flow. Podium emphasizes real-world results, with case studies showing a 2x increase in lead response and closing rates. Their solution is designed for rapid deployment, with experts guiding setup and training. While effective for sales and service, the platform’s focus is on responsiveness and automation rather than deep system integration or custom AI development.

AutoAce is an AI-powered voice assistant specifically designed for car dealerships, focusing on handling inbound calls and service-related inquiries with natural, human-like conversations. According to their website, AutoAce answers calls 24/7, captures customer needs, gathers key details, and automatically books appointments while syncing with existing DMS and CRM systems. The platform supports 20+ languages and uses natural voice synthesis to ensure callers don’t realize they’re speaking to an AI. AutoAce’s system includes features like automatic intent recognition, seamless human handoff, and real-time service status updates. The platform offers customizable dashboards and analytics to track performance and gain actionable insights. AutoAce emphasizes security, with data encryption and compliance with industry standards. Their AI agents are trained to handle service status updates, repair timelines, and customer feedback collection. The platform integrates with major DMS providers like CDK Global, ensuring seamless data exchange and service history access. AutoAce positions itself as a solution that reduces the workload on service advisors while improving customer satisfaction through consistent, accurate communication. Their focus is on service department efficiency and customer experience, with less emphasis on sales lead generation.

Rossy AI is an AI voice agent platform designed to automate customer inquiries, streamline scheduling, and manage vehicle inventory for car dealerships. According to their website, Rossy AI acts as a 24/7 virtual assistant that handles incoming calls and online inquiries instantly and professionally, answering questions about vehicle availability, scheduling test drives, and providing financing information. The platform integrates seamlessly with a dealership’s CRM, inventory management, and scheduling systems, ensuring consistent and personalized communication. Rossy AI is designed to be easy to set up, requiring no coding or technical expertise, and can be deployed quickly to start capturing leads and scheduling appointments. The platform handles common use cases such as lead capture and follow-up, test drive scheduling, inventory management support, and customer support for FAQs. Rossy AI also provides real-time inventory updates and can assist with financing or payment questions, escalating complex inquiries to the finance team. The platform emphasizes improving efficiency, increasing conversions, and allowing sales and service teams to focus on high-value tasks. It is suitable for new and used car dealerships of all sizes, from single locations to multi-franchise operations.