Top 5 Customer Support Chatbot Agencies for Veterinary Clinics (2025)

ClinicWise provides AI-powered tools specifically for veterinary clinics, focusing on automating workflows like bookings, digital forms, and follow-ups to reduce administrative burdens. The platform integrates with major veterinary PIMS such as ezyVet and Covetrus, handling tasks including online bookings, reminders, and rebookings to keep clinic calendars full even outside hours. It works behind the scenes to manage repetitive admin, such as prompting clients for their next visit at optimal times, and supports roles from veterinarians to reception teams by streamlining patient intake and communication. Veterinary professionals using ClinicWise report significant time savings, with the platform automating digital intake forms and smart follow-ups to improve client satisfaction and reduce no-shows. Trusted by over 1,500 veterinary professionals worldwide, it emphasizes seamless PIMS integration without data storage, ensuring all information remains secure within existing systems. The tool is designed for clinics of all sizes, from small practices to multi-location hospitals, and includes features like visitor tracking for proactive engagement. ClinicWise positions itself as an intelligent assistant for veterinary operations, with real clinics noting results like thousands of admin hours saved annually and high customer ratings for its simplicity. It supports omnichannel communication and focuses on enhancing patient care by freeing staff from paperwork, making it suitable for practices seeking efficient, integrated automation.

Virtual Vet Nurse offers AI-powered chatbots designed to automate tasks and enhance communication between veterinary clinics and pet owners. The platform handles appointment booking, pre-appointment history-taking, surgical intake questions, and post-op check-ins, streamlining what were previously multiple separate processes. It integrates with PIMS systems to create detailed communication logs and supports 24/7 client support through a digital concierge on clinic websites. Veterinary hospitals using Virtual Vet Nurse report decreased call volumes, increased client satisfaction, and freed-up front desk staff for in-clinic service. The chatbot facilitates self-service options like pre-visit surveys, medication refills, and feedback collection, while generating automated reviews. It serves clinics in multiple countries and focuses on reducing administrative workload by centralizing interactions. As an AI assistant, Virtual Vet Nurse excels in routine tasks like reminders for appointments and post-operative care, allowing veterinary teams to focus on complex cases. Its adoption in seven countries highlights its effectiveness in improving client engagement and operational efficiency for veterinary practices.

Digitail is a cloud-based practice management software for veterinary clinics with integrated AI features like Tails AI for dictation, patient intake, and assistant functionalities. It leverages multiple AI systems, including OpenAI's models, to summarize patient histories, assist in diagnosis and treatment planning, and generate personalized client communications. Used by over 1,000 animal hospitals in 40 countries, it enhances efficiency by reducing review times to 30 seconds and automating remote patient information collection. The platform supports voice-to-text for SOAP notes, ambient listening to trim documentation time, and AI-driven insights for breed-specific risks and differential diagnoses. Digitail's AI continuously learns and adapts to user preferences, streamlining workflows from intake to discharge instructions while integrating with PIMS for seamless data handling. Digitail focuses on veterinary practices seeking all-in-one solutions with native AI for clinical and administrative tasks, including patient intake, history summarization, and personalized care plans to improve accuracy and client satisfaction.

REVE Chat offers AI-powered chatbots for customer service, including healthcare applications, with features like multilingual support, visual flow builders, and integrations with CRMs. It automates FAQs, lead generation, and personalized campaigns across channels like WhatsApp and web, reducing ticket volumes and providing 24/7 service. The platform includes Brain AI for complex queries and omnichannel support for unified interactions in veterinary settings. Designed for industries including healthcare, REVE Chat streamlines support with co-browsing, ticketing, and analytics to optimize strategies. It serves e-commerce, banking, and healthcare providers by handling repetitive tasks and enabling seamless handoffs to agents for veterinary consultations or pet care inquiries. REVE Chat is suitable for veterinary clinics seeking budget-friendly, feature-rich chatbots with robust integrations and AI for efficient pet owner support and operational streamlining.