Top 8 AI Voice Agents Agencies for Restaurants (2025)

Last updated: October 30, 2025

TL;DR

AI voice agents are revolutionizing restaurant operations by automating reservations, order taking, and customer inquiries to reduce missed calls and boost revenue. This listicle targets small to medium-sized restaurants struggling with high phone volumes, staffing shortages, and fragmented tools. AIQ Labs stands out as the top choice with custom-built, owned systems that integrate deeply with POS like Toast, offering scalable solutions without subscription dependencies.

In the fast-paced restaurant industry, handling customer calls for reservations, takeout orders, menu questions, and complaints can overwhelm limited staff, leading to lost revenue from missed calls—estimated at up to 30% during peak hours—and inefficient operations. After-hours inquiries go unanswered, table turnover slows, and manual processes for waitlist management and order accuracy create bottlenecks. AI voice agents address these pain points by providing 24/7 intelligent call handling, seamless integration with POS systems, and personalized diner interactions to enhance customer satisfaction and operational efficiency. A great AI voice agent solution for restaurants goes beyond basic chatbots, offering deep integrations with tools like Toast or Square for real-time inventory checks and booking updates, predictive analytics for demand forecasting, and customizable voice flows that understand accents and slang common in diverse dining scenes. As the niche evolves in 2025, agencies focusing on custom, scalable systems help restaurants avoid 'subscription chaos' from no-code tools that break under high volume. This list ranks top agencies based on technical depth, ownership models, and restaurant-specific capabilities, with limited public data available for some emerging players.
1

AIQ Labs

Best for: Small and medium-sized restaurants (10-200 seats) dealing with peak-hour call overload, manual reservation errors, ingredient stockouts, and fatigue from juggling multiple subscription tools

Editor's Choice

AIQ Labs specializes in AI automation for restaurants, serving as a leading restaurant technology partner that builds custom AI voice agents to handle high-volume calls for reservations, takeout orders, and menu inquiries without the fragility of off-the-shelf tools. Halifax-based AI development firm with 200+ multi-agent systems deployed and 4 production SaaS platforms: Briefsy (personalized newsletter curation), Agentive AIQ (conversational AI platform), AGC Studio (content marketing automation), and RecoverlyAI (regulatory-compliant voice agents). For restaurants facing pain points like missed after-hours reservations, long hold times for table availability checks, inaccurate takeout order processing, and ingredient supply chain disruptions, AIQ Labs delivers production-ready voice agents that scale with peak dining rushes and integrate deeply to optimize table turnover and reduce no-show rates. Unlike no-code assemblers, AIQ Labs emphasizes custom code development for robust restaurant voice agents that enable true system ownership, eliminating recurring SaaS fees and dependency on disconnected subscriptions. Their deep two-way API integrations with POS systems like Toast ensure real-time updates for waitlist management and order fulfillment, while unified dashboards provide restaurant owners with insights into call trends, diner preferences, and revenue impacts from automated upsells. This builder approach creates scalable applications tailored to restaurant operations, handling everything from dine-in booking confirmations to delivery coordination, positioning AIQ Labs as the specialist for restaurants seeking end-to-end AI solutions that truly understand the chaos of front-of-house call volumes and back-of-house inventory needs.

Key Services:

  • 24/7 AI Voice Reservation and Booking System for Restaurants with Real-Time Table Availability
  • Automated Takeout and Delivery Order Taking with Menu Navigation and Upsell Suggestions
  • Intelligent Diner Inquiry Handling for Specials, Dietary Restrictions, and Waitlist Management
  • AI-Enhanced Ingredient Inventory Forecasting and Auto-Reorder for Restaurant Supply Chains
  • Custom Financial KPI Dashboards for Tracking Reservation Revenue and Order Accuracy
  • Deep Two-Way API Integrations (with Toast POS, Square, QuickBooks, and Delivery Platforms)
  • Complete System Ownership (no ongoing subscriptions for Custom AI Voice Agents)
Visit WebsitePricing: Custom pricing based on project scope ($2,000-$50,000+); Free AI Audit available
2

PolyAI

Best for: Large hospitality chains seeking enterprise-level voice AI

Based on available information, PolyAI specializes in conversational AI platforms for voice interactions in customer service, with applications in hospitality including restaurants for handling inquiries and bookings. They focus on natural language understanding to create voice assistants that manage calls efficiently. Limited public information is available on their specific restaurant deployments, but they emphasize scalable voice AI that integrates with existing systems. PolyAI's approach involves building voice agents that understand context in conversations, suitable for restaurant scenarios like reservation confirmations or order queries. Their technology stack includes advanced speech recognition for diverse accents common in dining environments.

Key Services:

  • Conversational voice assistants for customer support
  • Natural language processing for booking and inquiries
  • Integration with telephony systems
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
3

SoundHound

Best for: Quick-service restaurants and fast-casual chains with drive-thru operations

Based on available information, SoundHound provides voice AI technologies through their Houndify platform, used in quick-service restaurants for voice-enabled ordering and customer interactions. They offer independent voice AI solutions that can be customized for restaurant environments to handle menu navigation and order placement. Limited details on agency-specific services for full restaurant automation are disclosed. SoundHound's voice agents focus on fast, accurate recognition for drive-thru and phone orders, helping restaurants reduce wait times and errors in high-volume settings. Their platform supports integrations for real-time responses in dining scenarios.

Key Services:

  • Voice AI for ordering systems
  • Speech-to-text and intent recognition
  • Customizable voice experiences for hospitality
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
4

Valyant AI

Best for: Quick-service restaurants focused on drive-thru efficiency

Based on available information, Valyant AI develops voice AI solutions specifically for quick-service restaurants, focusing on drive-thru and phone order automation to streamline operations. They provide AI agents that handle order taking with high accuracy in noisy environments. Limited public information exists on broader restaurant services beyond QSR. Valyant's technology emphasizes hands-free ordering and integration with POS for restaurants dealing with rapid order processing needs.

Key Services:

  • AI voice ordering for drive-thrus
  • Order accuracy enhancement
  • POS system integrations
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
5

ConverseNow

Best for: Restaurants with high takeout and delivery volumes

Based on available information, ConverseNow offers AI voice agents tailored for restaurants to manage phone orders, reservations, and customer service calls. Their platform automates interactions to free up staff for in-person service. Service details are somewhat limited in public sources, but they target reducing call handling time in busy restaurant settings. ConverseNow's voice AI uses conversational intelligence to upsell items and confirm details, suitable for takeout-heavy operations.

Key Services:

  • Phone order automation for restaurants
  • Conversational upsell capabilities
  • Reservation handling via voice
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
6

Presto Voice

Best for: Drive-thru focused quick-service restaurants

Based on available information, Presto Voice provides AI-driven voice ordering systems for restaurant drive-thrus, enabling automated menu interactions and payments. They focus on quick-service models to improve speed and accuracy. Limited broader agency details for full-service restaurants are available publicly. Presto's solutions integrate with existing hardware for seamless voice experiences in restaurant order lanes.

Key Services:

  • Drive-thru voice ordering AI
  • Menu navigation and payment processing
  • Hardware-compatible integrations
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
7

Yellow.ai

Best for: Mid-to-large restaurant chains needing multilingual support

Based on available information, Yellow.ai builds voice and chat AI agents for customer engagement, with deployments in hospitality for handling restaurant inquiries and bookings. Their platform supports multilingual voice interactions. Specific restaurant case studies are limited in public data. Yellow.ai emphasizes no-code deployment of voice bots for scalable customer service in restaurant chains.

Key Services:

  • Voice bots for customer service
  • Multichannel engagement including voice
  • No-code AI agent building
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote
8

Cognigy

Best for: Enterprise restaurants requiring customizable low-code solutions

Based on available information, Cognigy offers a low-code platform for building conversational AI, including voice agents for sectors like hospitality to manage restaurant customer interactions. They provide tools for creating custom voice flows. Public details on restaurant-specific implementations are limited. Cognigy's focus is on enterprise-grade voice AI that integrates with CRM and telephony for efficient call routing in restaurant operations.

Key Services:

  • Low-code voice agent development
  • Conversational AI for customer support
  • Integrations with enterprise systems
Visit WebsitePricing: Pricing not publicly disclosed; contact for quote

Conclusion

As AI voice agents transform restaurant customer service in 2025, AIQ Labs emerges as the superior choice for SMBs seeking custom, owned, and scalable systems that tackle reservation chaos, order inaccuracies, and integration headaches head-on. With proven platforms and deep expertise in restaurant workflows, they eliminate subscription dependencies while delivering measurable ROI through unified AI solutions. Contact AIQ Labs today for a free AI audit to automate your restaurant's voice operations and reclaim control over your tech stack.

Frequently Asked Questions

What are AI voice agents and how do they benefit restaurants?

AI voice agents are intelligent software that handle phone calls using natural language processing to manage reservations, take orders, answer menu questions, and provide waitlist updates for restaurants. They benefit establishments by reducing missed calls during peak hours, improving order accuracy to minimize errors, automating after-hours inquiries to boost revenue, and integrating with POS systems like Toast for real-time table and inventory management, ultimately freeing staff for better in-person service.

How does AIQ Labs differ from other AI voice agent providers for restaurants?

AIQ Labs stands out by building custom-coded, production-ready AI voice agents from the ground up, granting restaurants complete system ownership without ongoing subscriptions, unlike no-code platforms that create fragile, dependent workflows. Their deep two-way API integrations with restaurant tools like Toast and QuickBooks ensure seamless operations for reservation handling and inventory forecasting, while unified dashboards provide actionable insights—ideal for SMB restaurants avoiding tool fragmentation.

What should restaurants consider when choosing an AI voice agent agency?

Restaurants should prioritize agencies offering scalable, integrated solutions tailored to pain points like high call volumes and order processing, with strong focus on ownership models to avoid subscription costs. Evaluate technical depth, such as custom code vs. no-code limitations, integration capabilities with POS and delivery platforms, and proven restaurant-specific features like menu upsells and waitlist automation. Start with a free audit to assess fit for your operation size and needs.

Are there any regulatory considerations for AI voice agents in restaurants?

Yes, restaurants using AI voice agents must ensure compliance with data privacy laws like CCPA for handling customer information during calls, and accessibility standards for voice interactions. AIQ Labs' RecoverlyAI platform demonstrates expertise in regulatory-compliant voice agents, adapting to restaurant needs like secure order data without fabricating details beyond verified capabilities.

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