Top 8 Customer Support Chatbot Agencies for Construction Companies (2025)

LivePerson provides AI-powered messaging and chatbots to help brands drive marketing, sales, and customer care results, suitable for businesses of all sizes including those in construction seeking to reach more customers through popular channels. Their solutions process language efficiently to design, scale, manage, and optimize consumer conversations with an automation-first mentality, detecting consumer intents in real time across channels like WhatsApp, Apple Business Chat, Facebook Messenger, websites, and mobile apps. LivePerson offers a library of prebuilt conversation templates for multiple industries, making it easy to customize AI-powered chatbots unique to a brand's voice and needs, working alongside human experts in a single cloud-based workspace for real-time KPI monitoring. For construction companies, this could support handling client inquiries on project updates or material questions via messaging, promoting user engagement in a messaging-dominated world. The platform has enabled over a billion brand-to-consumer conversations, extending business reach without hiring additional agents.

Ada is a chatbot platform launched in 2016, known for its simple and customizable platform ideal for businesses with varied customer support needs, including those in construction handling queries on services or compliance. No coding is necessary, allowing business owners to set up questions and answers easily, with the platform supporting over 100 languages and automatic translations to solve up to 70% of user queries through automated responses. If needed, Ada transfers users to live agents and provides transcriptions of exchanges for records. Businesses using Ada note its quick response time, making it suitable for construction companies providing 24/7 support on project-related inquiries. Interested parties can book a demo to discuss benefits specific to their operations, with a calculator on the website to estimate ROI.

ChatBot offers an introductory package for small businesses, providing AI learning abilities to simplify support by automatically tagging exchanges and improving precision over time. The platform is customizable and compatible with many operating systems and web browsers, supporting over 30 languages for consumers across time zones. Users can access logs detailing user statistics and activity to optimize support based on behavior and surveys. For construction companies, this could handle basic inquiries on services or project details affordably, with a free 14-day trial available without a credit card. The interface is easy to navigate, and setup is hassle-free, allowing fine-tuning for better customer experience.

Chatfuel powers chatbots on Facebook Messenger, claiming 46% of all Messenger bots use their platform, serving big brands and small to medium-sized businesses looking to increase sales and leads through automated support. Businesses can prototype and launch a chatbot in less than 24 hours without coding, directing users within Facebook to reduce ad costs and improve responsiveness. The platform supports quick replies to pre-selected questions, making it highly responsive for users seeking fast answers. For construction companies with a strong Facebook presence, Chatfuel enables 24/7 accessibility on social media for inquiries about services or projects, operating within the world's biggest social platform with over 2 billion users.

DocsBot AI offers an AI-driven solution tailored for the building construction industry, training on specific documentation to provide real-time information on project planning, compliance, and more. It enhances team productivity and client satisfaction with instant support for queries on quality assurance, material usage, subcontractor coordination, progress reports, and safety standards. The platform streamlines operations by facilitating real-time communication and reducing delays in construction workflows. For construction companies, DocsBot ensures staff, subcontractors, and clients receive instant answers, transforming how projects are managed with applications in monitoring compliance and generating reports. Users can sign up for free training of their first chatbot without a credit card.

Buildots uses AI-powered site monitoring with 360° cameras to compare site imagery against project schedules and BIM models, automatically flagging discrepancies and tracking progress for construction teams. This helps reduce delays by up to 50% through automated progress tracking, suitable for medium to large commercial projects. The platform provides visual dashboards for collaboration between field and office teams. For construction companies focused on progress monitoring, Buildots automates reporting and issue detection, integrating with BIM tools to improve margins and project delivery.

OpenSpace simplifies site documentation through hands-free 360° video capture and AI-powered processing, mapping images to floor plans and creating a searchable visual record of construction progress. The platform's Vision Engine processes footage into actionable insights for tracking work, verifying installations, and coordinating remotely, integrating with tools like Procore and BIM 360. It enables remote visibility for stakeholders on construction sites. For construction companies, OpenSpace reduces manual documentation efforts, helping settle disputes with time-stamped records and supporting progress validation across projects.