Top 8 Customer Support Chatbot Agencies for Mobile Mechanics (2025)

LivePerson provides AI-powered messaging and chatbots to help brands drive marketing, sales, and customer care results. The company offers solutions that detect consumer intents in real time and help fulfill them on popular messaging channels like WhatsApp, Apple Business Chat, and Facebook Messenger, as well as businesses' websites and mobile apps. LivePerson's platform analyzes and consolidates information across approved internal and external knowledge sources to provide full resolution. It also automatically combines guided workflows with free-form questioning in real-time to gather context and direct users. With over 20 years of chat and messaging data, LivePerson's expertise in Conversational AI makes going conversational at scale possible for businesses. The company serves 18,000+ brands including Fortune 500 companies and makes over a billion brand-to-consumer conversations possible.

Ada is a chatbot platform launched in 2016 that has gained a reputation for its simple and customizable platform. No coding is necessary, making Ada a very simple tool to implement into businesses. Businesses that use Ada for their customer service have noted the platform's quick response time. Ada is able to handle over 100 different languages, automatically handling all translations. The company claims Ada can solve up to 70% of user queries through automated responses. If need be, Ada will transfer the user to a live agent. Users can download a transcription of the exchange for their records. Interested parties can book a demo on Ada's website and the company will reach out to discuss how the platform could benefit a particular business.

ChatBot offers an introductory package at $50 per month that includes 1,000 chats, ideal for small businesses. A free 14-day trial is available without requiring a credit card. With AI learning abilities, ChatBot simplifies everything for businesses by automatically tagging exchanges. As with most things AI, precision increases over time as the software becomes more attuned to business needs. Even the most basic of ChatBot bots will provide access to logs detailing user statistics and activity. The platform is customizable and compatible with many operating systems and web browsers. Furthermore, businesses can provide support in over 30 languages to consumers across different time zones.

Chatfuel claims that 46% of all Messenger bots use their platform, serving brands like T-Mobile and Adidas, as well as news outlets like TechCrunch and ABC News. The company provides service to small and medium-sized businesses looking to increase sales and leads through automated support. Businesses can begin using Chatfuel without having to code anything onto a website. Chatfuel boasts of a quick set-up process in which a business can prototype and launch a chatbot in less than 24 hours. By keeping the user within Facebook, the price of ads drops considerably. And by automating a substantial number of replies to pre-selected questions, the chatbot may be deemed 'highly responsive' by Messenger.

Zendesk offers various CRM solutions for service, support, and sales, with over 1000 apps and integrations in the Zendesk Marketplace. The chatbot is mainly used by large companies such as Fender, whereby interactions between customers and the company are increased via chat. Zendesk pricing starts at €19 per month. Suite Team costs €55 per customer service agent per month, or €3,300 per year for 5 agents. Zendesk offers multichannel support and a highly efficient ticketing system. Zendesk can be integrated via the Zendesk Marketplace, Zendesk APIs, integration automation platforms such as ONEiO, or specific integrations such as Talk Partner Edition for CTI systems. The Zendesk chatbot offers over 40 languages, but multilingual support is only available with Suite Grove.

Intercom has evolved from a customer messaging platform into a comprehensive solution incorporating sophisticated AI agents. Their integrated approach combines live chat, chatbots, and customer data into a unified communication system. This holistic approach to customer communication makes Intercom particularly valuable for SaaS businesses seeking to blend automated and human interactions within a single platform. Their emphasis on the entire customer lifecycle from acquisition to support has created a distinctive value proposition. Intercom's platform emphasizes conversation design and quality assurance to improve all interactions.

Freshworks offers an AI-powered customer messaging platform that integrates chatbots seamlessly into their broader customer experience ecosystem. Their integrated approach provides a unified view of customer interactions. The company’s technology is designed to work across various channels to avoid silos of information. It is set up to enable companies to track customer interactions and customer data in real-time for a unified customer experience, helping enterprises deliver the most helpful service through a customer’s preferred channel. Freshworks' platform is particularly well-suited for businesses already using other Freshworks products who want to add conversational AI capabilities without managing separate systems.