Top 8 Knowledge Base Automation Agencies for Car Dealerships (2025)

Master of Code Global stands out among automotive AI companies with their fully customized approach to AI applications, building solutions adapted to unique business demands including AI-driven sales optimization and streamlined after-sales services for online auto retailers, parts manufacturers, and insurers. They develop build-from-scratch AI agents, chatbots, voice assistants, and LLM-powered tools covering practical scenarios like enhanced engagement and retention strategies in the automotive sector. Their technology-agnostic strategy ensures seamless integration with existing tech stacks, and their ISO certification guarantees high-quality engineering processes optimized for scalability and flexibility. Among Generative AI automotive companies, Master of Code Global uses advanced technologies like OpenAI, Palm, Bison, Gemini, RedPajama, LLama2, Mistral, Davinci, and GPT-3.5, with their LOFT framework accelerating GenAI projects by requiring up to 43% less effort for initial setup and offering 20% budget savings when scaling before MVP. Covering multiple channels and platforms, their solutions meet various needs of automotive businesses and customers, including conversational AI for dealership interactions and voice assistants for service inquiries.

Cerence.ai is a developer of AI-powered applications for the auto industry, specializing in Conversational and Generative AI, audio, and communication AI, with over 25 years of experience and nearly 650 patents. They have shipped technology in over 500 million cars and serve more than 80 OEMs and Tier-1 suppliers, focusing on creating safer and more enjoyable driving through AI-driven innovation. Their CaLLM and CaLLM Edge enable features like voice control, navigation, and personalized experiences specifically for automotive use cases, while Cerence Chat Pro integrates LLMs like ChatGPT for advanced in-car assistance. The company also offers solutions for noise reduction, emergency automobile detection, and exterior vehicle interaction, supporting dealership knowledge bases through voice-enabled service queries and maintenance reminders.

CCC Intelligent Solutions delivers technology software for the property and casualty insurance industry, connecting insurers, repairers, and auto manufacturers through a platform that relies on data, AI, and a connected network to streamline claims processing, repair workflows, and aftersales experiences. For automobile producers and dealerships, they present tools for managing certified repair networks, optimizing parts sales, and using data for interconnected car services and usage-based insurance, processing billions of dollars in transactions annually and connecting over 35,000 businesses in the automotive ecosystem. Their instruments include incident detection, maintenance coordination, total loss management, customer experience, fraud prevention, telematics, and subrogation, supporting knowledge base automation for repair procedures and parts recommendations in dealership service departments.

Brego provides an AI-driven vehicle valuation and analytics platform for the automotive sector, using advanced AI and data science to revolutionize vehicle valuation for dealerships. Their system delivers real-time valuations, industry insights, and tools like inventory pricing optimization, automated advert creation, and efficient stock sourcing tailored for dealerships. For manufacturers, Brego presents market analysis, construction streamlining, competitive intelligence, and product marketing resources, helping optimize pricing, supply chain, promotional strategies, and production techniques. Serving both retailers and car makers, Brego helps dealerships optimize pricing and inventory management through knowledge-driven insights, with client support through live chat and frequent updates.

Scale AI suggests an end-to-end platform for managing the machine learning lifecycle, focusing on high-quality information to improve model output and accelerate deployment. Their Automotive Data Engine grants tools for records labeling such as 2D and 3D annotation from multiple sensors, evidence curation, and system assessment, supporting knowledge base automation through precise data preparation for dealership AI models. They introduced a phased approach to model design, from initial dataset creation to continuous improvement and targeted data acquisition, trusted by leading businesses for reliable model improvements, maximum performance, and faster development cycles. Scale draws attention to the reliability of resources, cost-effectiveness, scalability, and diversity in their solutions, particularly for automotive applications like training models on service and parts data.

Revv was founded by software professionals with collision repair industry ties to address researching ADAS calibrations, developing RevvADAS, an AI-powered platform designed to streamline the process by decoding VINs and generating calibration reports revealing ADAS features and mandated OEM procedures. This helps facilities identify revenue opportunities, ensure OEM-compliant repairs, and return vehicles to customers faster, integrating with estimating platforms and providing tailored invoicing and white-label briefs. The RevvADAS Plus version adds features like a rules engine, CRM capabilities, workflow management, custom services, and QuickBooks integration, supporting knowledge base automation for repair procedures in dealership service centers. RevvADAS helps collision repair shops and calibration businesses identify new revenue streams from required ADAS calibrations on repaired vehicles, ensuring compliance and efficiency.

SKAI VISION specializes in automotive video intelligence solutions, leveraging AI to analyze processes and activities in auto dealerships by tapping into existing camera systems to monitor video footage 24/7 and send alerts to managers. This unlocks benefits including greater visibility, clear accountability, and streamlined processes, particularly improving employee training, security protocols, and the sales and service experience for customers in dealerships. Auto dealerships can use SKAI VISION to enhance operations through real-time monitoring and automated alerts based on video analysis. The AI technology provides 24/7 monitoring of dealership activities, supporting knowledge base automation by capturing and analyzing service bay footage for procedure documentation and training.