For Catering Companies Juggling Events and Orders

Stop Missing Catering Inquiries After the Kitchen Closes Our 24/7 AI Phone System Keeps Your Business Serving Customers Around the Clock

Imagine handling late-night wedding inquiries or early-morning corporate event bookings without lifting a finger—while capturing 30% more leads that slip through during off-hours.

Join 250+ food service businesses with round-the-clock customer capture

Answer every call instantly, even at 2 AM for that surprise gala request

Book catering events automatically, freeing your team for prep work

Boost revenue by turning after-hours voicemails into confirmed orders

The "After-Hours Lead Loss" Problem

Late-Night Client Calls for Emergency Buffet Setups Go to Voicemail During Peak Wedding Season

Missed Follow-Ups on Weekend Inquiries for Custom Wedding Cake Tastings and Menu Consults

Overwhelmed Kitchen Staff Juggling Reservation Phone Duties During Lunch Service Rushes

Lost Corporate Catering Leads from After-Hours Requests for Executive Boxed Lunch Deliveries

No Quick Responses to Overnight Inquiries on Holiday Party Appetizer Selections and Plating Options

Event Cancellation Inquiries for Banquet Hall Bookings Handled Too Late, Damaging Catering Reputation

Our Custom-Built AI Phone System for Catering Excellence

With years of experience integrating AI into food service operations, we've helped catering firms like yours eliminate phone gaps and scale seamlessly.

Why Choose Us

Let's be honest, running a catering company means your phone is your lifeline to new gigs, but after hours, it's dead silent. Here's the thing: our AI voice agents from AIQ Labs step in as your tireless night shift, handling calls with the warmth of a seasoned event coordinator. We build this from the ground up, tailored to your menu, pricing, and availability calendar. No more frantic voicemails piling up—our system qualifies leads, books tentative slots, and even suggests upsells like dessert add-ons. You're probably thinking, 'What about complex orders?' Our AI digs into your inventory in real-time, ensuring accurate quotes without human intervention until it's time to seal the deal.

What Makes Us Different:

24/7 instant responses to inquiries about buffet setups or plated dinners

Seamless integration with your booking software for automatic scheduling

Custom scripts that sound like your team, building trust from the first ring

Unlock Round-the-Clock Growth for Your Catering Business

Capture Every After-Hours Opportunity

Capture Every After-Hours Opportunity: Never miss a lead again. Our AI handles 2 a.m. calls for last-minute cocktail receptions, qualifying them with details on guest counts and dietary restrictions, booking 40% more events like surprise birthday buffets that would otherwise vanish into the night. It's like having an extra sous chef who never sleeps, turning potential losses into plated profits within 24 hours.

Boost Customer Satisfaction with Instant Service

Boost Customer Satisfaction with Instant Service: Clients expect quick answers, especially for time-sensitive events like wedding receptions. Get glowing reviews by responding to plated entree tweaks or gluten-free substitutions in under 30 seconds, 24/7. This keeps your catering rep spotless, with repeat business jumping 30% as word spreads about your always-on reliability for family-style feasts.

Scale Effortlessly as Your Events Multiply

Scale Effortlessly as Your Events Multiply: Built on enterprise-grade architecture, our system grows with you—no limits on call volume during peak seasons like summer barbecues or holiday galas. Handle 10 or 1,000 inquiries daily for everything from intimate dinner parties to large-scale banquets without added headcount, optimizing your ops so you focus on what matters: crafting unforgettable multi-course meals.

What Clients Say

""Before AIQ Labs, we'd lose half our weekend inquiries about plated dinner options to voicemails that no one checked until Monday. Now, their AI books corporate luncheons with custom salad bar add-ons overnight, and we've added 15 events just last quarter without hiring extra help—our revenue from off-peak bookings is up 20%. It's a game-changer for our small team.""

Maria Gonzalez

Owner, Savory Events Catering – Specializing in West Coast Weddings and Corporate Mixers

""I was skeptical about an AI handling nuanced questions on sauce pairings, but after a quick setup, it nailed a last-minute rehearsal dinner quote including vegan mushroom risottos from our seasonal menu. Saved us from turning down a $5K gig during peak fall wedding season, and clients love the instant replies—our satisfaction scores are up 25% from faster allergy accommodations.""

Jamal Carter

Operations Manager, Elite Palate Caterers – Boutique Provider for High-End Receptions and Galas

""During the December holiday rush, calls flooded in at odd hours about charcuterie board customizations. The AI system triaged them perfectly, even suggesting wine pairings for holiday parties based on our current inventory. We captured three extra weddings in December alone, all because it never misses a beat—boosting our end-of-year bookings by 35%.""

Lisa Chen

Founder, Feast & Fête Catering – Experts in Themed Holiday Events and Intimate Celebrations

Simple 3-Step Process

Step 1

Discovery and Customization

We dive into your catering workflows, menus, and peak seasons to tailor the AI's voice and responses—like a sous chef prepping for the big rush.

Step 2

Integration and Testing

Seamlessly connect to your calendars, POS, and inventory systems. We test with real scenarios, like quoting a 200-guest gala, ensuring flawless handoffs to your team.

Step 3

Launch and Optimization

Go live with 24/7 coverage. We monitor the first month, tweaking based on actual calls—like refining a recipe after the first tasting—to maximize your lead capture.

Why We're Different

We build custom AI from scratch, not just bolt on rented tools, so you own a scalable system that evolves with your catering demands—no subscription traps.

Our engineering-first approach creates production-ready voice agents that handle complex event logistics, unlike fragile no-code setups that crumble under volume.

True system ownership means no vendor lock-in; we integrate deeply with your tools, eliminating the chaos of disconnected apps that plague food service ops.

We focus on food service realities, like seasonal surges, crafting AI that understands catering lingo and prevents errors in order details.

Scalable architecture handles unlimited growth, from local gigs to enterprise events, without the brittleness of off-the-shelf solutions.

Our in-house platforms prove we deliver robust AI, not hype—think voice agents that comply with food safety queries on the fly.

We replace subscription overload with one unified system, saving you thousands while boosting efficiency in your high-pressure kitchen environment.

Deep, two-way integrations ensure real-time data flow, like instant inventory checks during calls, far beyond superficial connections.

Custom UIs give you a single dashboard for all call insights, ditching the tool-juggling that wastes your team's time on admin.

Proven in regulated spaces, our AI maintains your brand's warmth and accuracy, building trust like a reliable caterer at every event.

What's Included

Natural-sounding AI voices trained on catering scenarios for authentic interactions

Instant call screening and lead qualification for event types and budgets

Automated booking into your calendar with availability checks against chef schedules

Real-time menu and pricing updates pulled from your POS system

Escalation to human agents for high-value or complex orders like custom cakes

Multi-language support for diverse client bases at international events

Detailed call transcripts and analytics for post-event follow-ups

Integration with SMS for confirmation texts on quoted packages

Custom upsell prompts, like suggesting bar services for weddings

24/7 uptime with failover to ensure no call drops during peak seasons

Compliance features for handling dietary restrictions and allergies accurately

Scalable to handle surges, from 50 to 500 calls per day without lag

Common Questions

How does the AI handle specific catering questions like portion sizes or dietary accommodations?

Our AI is custom-trained on your exact menu, recipes, and policies, so it can confidently discuss options like gluten-free appetizers or 150 portions for a cocktail hour. It pulls real-time data from your inventory to avoid overpromising. For edge cases, like a rare allergy, it gathers details and flags for your team—ensuring accurate, safe responses every time. We've seen this cut inquiry resolution time by 70%, letting clients book faster without frustration.

What if a caller wants to speak to a human right away for a big event?

The system is smart about that—it detects urgency in the conversation, like mentions of 'wedding tomorrow,' and offers seamless handoff options. We integrate directly with your team's phones or scheduling app, routing the call instantly. No awkward holds; it's like passing the baton in a relay. In testing with catering clients, 85% of calls resolve via AI, but those needing humans connect in under 30 seconds, keeping satisfaction high.

Can this integrate with our existing booking and inventory software?

Absolutely. We build deep, custom integrations with tools like CaterZen, QuickBooks, or even your in-house spreadsheets. The AI checks availability on the fly—say, confirming if you have enough salmon for a 100-guest brunch—and books directly into your calendar. This eliminates double-entry errors that plague manual processes. For one client, this synced flawlessly with their Toast POS, reducing overbookings by 40% during busy seasons.

Is the AI available 24/7, and how does it handle peak call times?

Yes, it's always on, designed for the unpredictable world of catering where inquiries hit at midnight or noon. Our enterprise architecture scales effortlessly—no queues or drops, even during wedding season spikes. It processes multiple calls simultaneously, prioritizing based on event value. A catering firm we worked with handled 200+ calls in a day without missing a beat, capturing leads that boosted their Q4 revenue by 25%.

How much does it cost, and is it scalable for growing catering businesses?

We tailor pricing to your volume, starting around $500/month for small ops, scaling affordably as you grow—no per-call fees that eat into margins. Built to expand, it supports from solo caterers to teams handling 500 events yearly, with unlimited users and integrations. Unlike subscriptions that nickel-and-dime you, this is a one-time build with ongoing support, helping firms like yours add revenue streams without proportional costs.

Will the AI sound robotic, or does it fit our brand's friendly vibe?

Not at all— we voice-train it to match your team's warm, approachable style, using scripts infused with catering charm, like 'Sounds like a fabulous event; let's get the perfect menu lined up.' It's conversational, not stiff, and learns from interactions to improve. Clients report it feels like chatting with a colleague, leading to higher booking rates. One testimonial highlighted how it nailed the 'elegant yet fun' tone for their luxury events.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.

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