Stop Missing Out on After-Hours Sales With 24/7 AI Voice Agents Always Ready to Convert
Imagine handling peak holiday rushes or late-night impulse buys without lifting a finger. Our custom AI voice agents ensure you capture every opportunity, boosting revenue by up to 30% even when your team's offline.
Join 500+ businesses with round-the-clock customer engagement
The "After-Hours Black Hole" Problem
Customers abandon carts during evening browsing spikes because no one's there to answer sizing or shipping questions, leading to a 30% drop in conversion rates for apparel items during peak 8-11 PM hours
Seasonal flash sales fizzle out overnight, losing impulse buyers who call after store hours for stock checks on limited-edition sneakers or holiday gifts, resulting in up to 40% of potential sales slipping away
Trend-driven shoppers inquire about new drops via phone, but after-hours gaps mean missed upsell opportunities on bundles like matching accessories for viral streetwear collections
International customers in different time zones hang up when lines go unanswered during their daytime, eroding global expansion potential for cross-border e-commerce shipments to Europe or Asia
Return policy calls pile up post-dinner, frustrating repeat buyers and damaging loyalty during peak return seasons like post-holiday for fashion and electronics
Competitors snag your leads by offering 24/7 voice support for real-time inventory checks, while you're stuck with voicemail that no one checks until morning, losing out on same-day fulfillment promises
Our Custom-Built AI Voice Agents for Your Store
We've powered voice AI for e-commerce brands through Black Friday crunches and quiet midnights alike
Why Choose Us
Let's be honest, retail isn't a 9-to-5 game. Your customers shop when inspiration strikes—midnight, holidays, or halfway across the world. That's why we build AI voice agents tailored to your exact workflow, integrating seamlessly with your Shopify dashboard, inventory system, and CRM. No off-the-shelf bots here; we craft natural-sounding agents that handle order tracking, recommend trending items based on real-time stock, and even upsell seasonal bundles. You're probably thinking, 'Will it sound human?' It does, trained on your brand's voice to keep experiences consistent and delightful.
What Makes Us Different:
Unlock 24/7 Revenue Streams Without the Overhead
Capture Every Late-Night Lead
Capture Every Late-Night Lead: Never miss a call from a browser eyeing your latest dropship collection of trendy athleisure. Our agents qualify interest in seconds, book virtual try-ons via AR tools, or process flash sale orders for limited-stock hoodies—turning 20% of after-hours inquiries into confirmed purchases within 24 hours, just like how one boutique saw their Q4 conversions jump by 25% during Cyber Week.
Boost Customer Satisfaction Year-Round
Boost Customer Satisfaction Year-Round: Provide instant answers to shipping delays on international orders or size swaps for best-selling jeans, even during holiday overloads like Prime Day rushes. This keeps your Net Promoter Score high, reduces negative reviews on platforms like Trustpilot, and fosters loyalty—imagine cutting support tickets by 40% while shoppers rave about your always-on service in post-purchase surveys.
Scale Effortlessly for Trends and Seasons
Scale Effortlessly for Trends and Seasons: As viral TikTok products like eco-friendly tote bags take off or Black Friday hits with 50% off electronics, your AI agent adapts on the fly, handling surges in calls without extra staff. We've seen stores manage 3x call volume during trends, optimizing inventory queries via ERP integrations to prevent stockouts and capture every upsell opportunity on complementary items like phone cases.
What Clients Say
"Before AIQ Labs, our after-hours calls went straight to voicemail, and we'd lose track of potential wholesale orders from late-night retailers inquiring about bulk denim shipments. Now, the voice agent handles initial quals, pulls real-time inventory from our Shopify dashboard, and even suggests bundle pricing— we've closed 15 extra deals worth $50K in the last quarter without adding headcount."
Sarah Chen
Operations Manager, Urban Threads Boutique (Online Fashion Retailer)
"During last summer's big Y2K trend drop of graphic tees, calls spiked at odd hours from international fans in Europe. The AI agent fielded questions on color variants and DHL shipping estimates, converting what would've been lost leads into 200+ orders over two weeks totaling $30K in revenue. It's like having a night shift that never sleeps for our global dropshipping model."
Mike Rivera
E-commerce Director, TrendWave Apparel (Streetwear Brand)
"We were hemorrhaging returns on sustainable activewear because customers couldn't get quick policy clarifications post-8pm about free exchanges. After integrating their custom voice AI with our Zendesk system, resolution time dropped from days to minutes, and our repeat purchase rate climbed 18% in three months during the back-to-school season. Game-changer for our seasonal cycles and customer retention."
Lisa Patel
Customer Experience Lead, EcoEssentials Store (Sustainable Lifestyle Retailer)
Simple 3-Step Process
Discovery and Customization
We dive into your store's unique flow—analyzing call logs, peak shopping patterns, and integration needs like Shopify or Klaviyo—to design an agent that fits like a glove, not a generic template.
Build and Train
Our engineers craft the voice AI from scratch, training it on your product catalog, FAQs, and brand tone. We simulate real scenarios, like holiday rush inquiries, to ensure natural, accurate responses every time.
Deploy and Optimize
Go live with seamless phone integration, then monitor performance with custom dashboards. We tweak based on real calls—boosting conversion rates as your trends evolve— for ongoing, hands-off reliability.
Why We're Different
What's Included
Common Questions
How does the AI voice agent integrate with my Shopify store?
We custom-build the integration to pull live data from your Shopify backend, so when a customer calls about an order, the agent can instantly confirm status, suggest alternatives if out of stock, or even process refunds. It's not a superficial plug-in; we use deep APIs to create a two-way flow, updating your inventory in real-time. For example, during a flash sale, it flags low-stock items and offers bundles. Setup takes about two weeks, and we've done this for dozens of stores, reducing manual checks by 60%. You're in control—no more siloed systems.
Can it handle seasonal spikes like holiday rushes?
Absolutely, our agents are designed for retail's unpredictable waves. We scale them to handle surges—think 500 calls in an hour during Cyber Monday—without dropping quality. Trained on your past data, they prioritize high-value queries like gift options or express shipping. One client saw a 35% lift in holiday conversions because the agent upsold wrapping services 24/7. We monitor and auto-adjust thresholds, ensuring smooth performance. Here's the thing: it's built for your peaks, not against them, so you capture every opportunity without extra staffing costs.
What if a call needs a human touch, like a complex return?
Smart handoffs are core to our design. The AI detects nuance—like emotional frustration over a sizing issue—and seamlessly transfers to your team with full context: call transcript, customer history, and suggested resolutions. No repeating details. In practice, this happens in under 10% of calls for e-commerce, freeing humans for high-touch wins. We've refined this for stores facing peak return seasons, cutting escalation time by 40%. It's like a vigilant doorman, only passing through what truly needs you.
How natural does the voice sound, and can it match my brand?
Our agents use advanced neural TTS for voices that sound remarkably human—warm, engaging, and brand-aligned. We train them on your tone, from casual indie shop vibes to polished luxury retail. You're probably thinking about robotic replies; ours handle chit-chat like 'That dress would pair great with our new earrings—want to add it?' Test calls during build confirm it. For a trend-focused brand, we even incorporate lingo for drops or collabs. Result? 90% of callers don't realize it's AI, boosting trust and conversions.
What's the setup cost and timeline for a custom agent?
Costs start around $15,000 for a tailored e-commerce agent, depending on integrations like CRM syncing or multi-language needs—far less than a full call center. Timeline: 4-6 weeks from discovery to launch, including testing for your scenarios like after-hours stock checks. We own the build, so no ongoing vendor fees beyond minimal maintenance. Clients recoup in 3-6 months via captured leads. Let's be honest, it's an investment in owning your customer experience, not renting it.
Does it work for international e-commerce with time zone issues?
Yes, we optimize for global ops. The agent runs 24/7 across zones, greeting in local languages and handling queries like EU shipping duties or APAC delivery ETAs. It integrates with your international inventory views, preventing oversells. For a store expanding to Europe, we added currency conversions mid-call, turning 15% more cross-border inquiries into sales. It's round-the-clock reliability, ensuring no lead from Tokyo or London gets lost in the night.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.