Stop Losing Emergency HVAC Calls to After-Hours Gaps
HVAC pros know the frustration: 70% of service calls come outside business hours, yet traditional systems leave you blind to those urgent needs. Our AI voice agents ensure 24/7 coverage, capturing every furnace failure or AC breakdown without fail.
Join 500+ businesses with round-the-clock lead capture
The "After-Hours Blackout" Problem
Emergency HVAC calls for frozen pipes or AC failures vanish into voicemail during nights and weekends, leaving customers in the cold
Customers abandon you for competitors who pick up after dark
Missed furnace tune-up and boiler inspection inquiries on holidays lead to lost seasonal revenue during peak heating demands
Overloaded dispatchers can't handle peak summer AC surges without 24/7 support
Delayed responses to urgent refrigerant leak or ductwork damage reports erode trust in your reliability for critical home comfort systems
Winter heating crises like thermostat failures or no-heat emergencies go unanswered, handing business to 24/7 rivals equipped for off-hour furnace repairs
Deploy a Custom AI Voice Agent Built for Your HVAC Workflow
With over a decade in home services integrations, we've powered 24/7 operations for contractors nationwide, reducing missed calls by 95%.
Why Choose Us
Imagine your phone line as a vigilant technician, always on duty. Our AI voice agents at AIQ Labs are engineered from the ground up for HVAC pros like you. We ditch off-the-shelf bots for custom systems that speak your language—discussing ductwork issues or thermostat glitches with natural precision. Trained on your service protocols, they qualify leads instantly, book repair slots, and even triage emergencies. No more after-hours silence. This isn't a plug-and-play template; it's a tailored extension of your team, ensuring every call turns into a scheduled job.
What Makes Us Different:
Unlock 24/7 Revenue Streams Without the Overhead
Capture Every Emergency Call
Capture Every Emergency Call: HVAC breakdowns like sudden furnace failures don't clock out at 5 PM. Our agents respond in under 30 seconds, booking 30% more jobs from off-hours inquiries such as midnight AC refrigerant recharges. Customers get instant peace of mind, turning urgent needs into loyal repeat business for annual maintenance contracts.
Boost Customer Satisfaction Scores
Boost Customer Satisfaction Scores: Like a reliable smart thermostat maintaining perfect indoor temps year-round, our AI delivers consistent service for everything from plumbing leaks to electrical surges. Clients rave about quick resolutions to issues like burst pipes—expect a 25% uplift in Net Promoter Scores as reviews highlight your always-on availability during storms or holidays.
Scale Without Hiring More Dispatchers
Scale Without Hiring More Dispatchers: Handle peak loads effortlessly, such as summer surges in evaporator coil cleanings or winter spikes in heat pump diagnostics. During heatwaves, our system qualifies leads on zoning system imbalances and routes calls, cutting response times by 40% from initial inquiry to technician dispatch. Free your team for fieldwork like duct sealing installations, not phone duty, while expanding to new neighborhoods.
What Clients Say
"We used to lose half our winter calls to voicemail, especially inquiries about emergency furnace igniter replacements. Since implementing AIQ's voice agent, it's picked up every one—last January alone, we booked 15 extra furnace repairs and boiler tune-ups that we would've missed, adding $12K in revenue. It's like having an extra certified tech on the line 24/7 for those sub-zero nights."
Mike Reynolds
Owner, Cool Breeze HVAC Services in Denver, CO
"During last summer's record heatwave in Texas, calls spiked at midnight for AC compressor failures. The AI handled triage flawlessly, asking about refrigerant levels and scheduling jobs before dawn for next-day evaporator repairs. Our close rate jumped 20% on those urgent bookings, and customers keep mentioning how we 'never sleep' in their Google reviews, boosting our local rankings."
Sarah Patel
Operations Manager, Apex Heating & Cooling in Austin, TX
"I was skeptical about AI understanding HVAC lingo, but it nailed questions on duct sealing efficiency and multi-zone thermostat setups during evening calls. In the first month after rollout, it captured leads worth $8K for air handler diagnostics that our old voicemail system ignored, allowing our small crew to handle 10 more jobs without overtime. Total game-changer for staying competitive in our suburban market."
Tom Whitaker
Lead HVAC Technician, Reliable Comfort Services in Seattle, WA
Simple 3-Step Process
Discovery and Customization
We audit your current call flows, service scripts, and CRM to build an AI agent molded to your HVAC operations—like crafting a bespoke duct system for flawless airflow.
Training and Integration
Our engineers train the agent on your protocols, integrating it deeply with tools like ServiceTitan for instant bookings and updates. Testing ensures it handles real scenarios, from boiler diagnostics to maintenance reminders.
Deployment and Optimization
Go live with 24/7 monitoring. We refine based on live data, scaling for seasonal demands—your always-ready frontline, evolving like a well-tuned HVAC unit.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle complex HVAC troubleshooting over the phone?
Our agents are custom-trained on detailed HVAC knowledge bases, including common issues like refrigerant leaks or thermostat malfunctions. For instance, if a caller describes uneven cooling, the AI asks targeted questions about airflow and system age, then provides initial diagnostics or books a tech. It knows when to escalate—say, for potential electrical hazards—and passes full context to your team. We've seen this cut initial response times by 60%, with 85% of calls resolved or scheduled on first contact. Unlike generic bots, ours integrates your specific service manuals for accurate, brand-aligned advice.
What if a customer prefers speaking to a real person during an emergency?
Emergencies demand human touch. The AI detects urgency through keywords like 'no heat' or 'smoke' and offers immediate transfer to your on-call rotation. It gathers details first—location, symptoms, access info—to brief the tech efficiently. In tests with HVAC partners, this handover happens in under 30 seconds, ensuring no vital info is lost. Post-call, you get a transcript and recording for seamless follow-up, maintaining that client-trusted relationship without the wait.
Can this integrate with my existing scheduling software like Housecall Pro?
Absolutely. We specialize in deep, two-way integrations with popular HVAC tools like Housecall Pro, ServiceTitan, or Jobber. The AI pulls real-time availability, books slots directly, and updates job statuses automatically. No more double-entry errors that plague manual processes. For a recent client, this synced 200+ monthly calls, reducing no-shows by 35%. We handle the custom coding, so it fits your workflow like a perfectly sized filter—no disruptions to your daily ops.
How much does it cost to set up and maintain the AI voice agent?
Setup starts with a one-time build fee tailored to your needs—typically $5K-$15K for full customization, covering discovery, training, and integration. Ongoing is ownership-based: minimal hosting fees ($100-$300/month) since you own the system, not renting from a SaaS. Compare that to call center outsourcing at $2K+/month with no customization. ROI hits fast—many contractors recover costs in 2-3 months via extra bookings. We provide clear projections during consultation, based on your call volume and average job value.
Is the AI compliant with regulations for recording service calls?
Yes, we build in full compliance with laws like TCPA and state-specific rules for HVAC service areas. The agent announces recordings upfront and offers opt-outs. All data is encrypted and stored securely, with easy export for audits. For example, in California deployments, we've ensured HIPAA-like privacy for any health-related queries (e.g., air quality). This protects your business from fines while building trust—clients appreciate the transparency, and it streamlines insurance claims with accurate call logs.
How quickly can we get the AI voice agent up and running?
From consultation to live deployment, it's 4-6 weeks for most HVAC setups. Week 1: We map your processes. Weeks 2-3: Build and train the agent on your data. Week 4: Rigorous testing with simulated calls, like peak-hour surges. Then launch with our support team on standby. One partner went live in 28 days, capturing their first emergency call that night. It's faster than hiring and training staff, with zero ramp-up time for the AI.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.