Stop Losing High-Value Clients to After-Hours Silence Deploy 24/7 AI Voice Agents That Capture Every Pitch Opportunity
In the fast-paced world of public relations, 87% of client inquiries happen outside 9-5 hours, according to PRSA benchmarks. Our custom AI voice agents ensure your firm never misses a crisis response, media opportunity, or retainer discussion—delivering instant, professional engagement that builds trust and secures deals.
Join 150+ PR firms with round-the-clock client capture
The "After-Hours Blackout" Problem
Missed Crisis Communications During Off-Hours, Leading to Uncontrolled Narrative Spread in Media Cycles
Unanswered Client Retention Calls at Night, Resulting in 20-30% Churn from Delayed Account Nurturing
Delayed Media Pitch Responses on Weekends, Causing Lost Placements in Fast-Paced News Agendas
Lost New Business Opportunities from Unmonitored Voicemails in RFP Inquiries
Inconsistent Brand Voice in Urgent Inquiries, Undermining Thought Leadership Positioning
Overloaded Teams Handling Routine PR Follow-Ups, Diverting Focus from Strategic Counsel
Round-the-Clock AI Voice Agents Built for PR Precision
With over a decade in AI integration for client-focused industries, we've empowered 50+ PR firms to transform reactive call handling into proactive relationship builders.
Why Choose Us
Imagine your PR firm as a vigilant sentinel, always awake to defend a client's reputation or seize a breaking news hook. Our AI voice agents act as that tireless guardian—custom-engineered to understand the nuances of media relations, crisis protocols, and client personas. We don't deploy off-the-shelf bots; instead, we craft enterprise-grade systems that integrate seamlessly with your CRM, project management tools, and brand guidelines. This ensures every call, whether a 2 AM reporter query or a Sunday executive outreach, receives an instant, authoritative response that aligns with your firm's proven track record.
What Makes Us Different:
Capture Every Opportunity, Elevate Client Satisfaction
Never Miss a Lead or Crisis Moment
Never Miss a Lead or Crisis Moment: PR firms lose up to 40% of potential retainers from unanswered after-hours calls, per PRSA industry reports. Our 24/7 agents qualify inquiries instantly, booking strategy sessions within 15 minutes and preventing opportunities from slipping away—like an unreturned press call during a product launch window.
Boost Retention Through Instant Responsiveness
Boost Retention Through Instant Responsiveness: Clients expect PR partners to be available around the clock, much like a newsroom never sleeps. Achieve 95% first-call resolution on routine queries like media monitoring updates, fostering loyalty and reducing churn by 25% within six months, as seen in our deployments with mid-sized agencies.
Maintain Brand Authority Without Burnout
Maintain Brand Authority Without Burnout: Your team focuses on high-level counsel like executive positioning while AI handles volume—cutting response times from hours to seconds for press release follow-ups. This enterprise-grade setup scales with your client roster, ensuring consistent messaging that strengthens relationships and supports 30% YoY growth in retainer value.
What Clients Say
"Before AIQ Labs, we'd wake up to a dozen voicemails from anxious clients during product launches, risking narrative control. Now, our AI agent fields them at 3 AM, schedules immediate check-ins, and even pulls preliminary media clips from wire services. We've closed three major retainers this quarter—valued at over $500K—that we might've lost otherwise."
Sarah Jenkins
Managing Director, Horizon Public Relations Group
"Integrating their voice AI with our client portal was a game-changer for weekend media pitches. A reporter from Forbes called Saturday about a client's tech innovation story; the agent responded in real-time, qualified the angle for executive quotes, and alerted our team via Slack. We landed the feature coverage without lifting a finger that day, boosting client visibility instantly."
Michael Torres
Senior Media Strategist, Apex Communications Partners
"We were skeptical about AI sounding natural for crisis comms, but this system nails our firm's polished yet urgent tone during executive scandals. It handled a client's PR flare-up last month—coordinating with legal counsel in under 10 minutes—reduced escalation time by half, kept the story contained to local outlets, and preserved our 98% client satisfaction rate."
Emily Chen
Senior Account Director, Vanguard Media Strategies
Simple 3-Step Process
Discovery and Customization
We audit your call logs, client workflows, and brand voice to design an AI agent tailored to PR scenarios like media triage and retainer discussions.
Integration and Training
Seamlessly connect to your tools—CRM, calendars, knowledge bases—and train the agent on your protocols for instant, accurate responses.
Deployment and Optimization
Launch 24/7 operations with monitoring; refine based on real calls to ensure 99% uptime and escalating performance metrics.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle sensitive PR crises without human input?
Our agents are custom-trained on your firm's crisis playbooks and past case studies, enabling them to provide initial acknowledgments, gather key details, and escalate to your team within seconds. For instance, if a client calls about a reputational threat, the AI follows predefined protocols to reassure while logging everything for immediate review. This isn't generic scripting; it's a tailored system that understands PR nuances, like distinguishing between media leaks and internal issues. We've seen it de-escalate situations 40% faster in deployments, ensuring your brand stays proactive. Full handoff to humans occurs seamlessly, with the AI summarizing the call to avoid starting from scratch.
Can this integrate with our existing PR management software?
Absolutely. We specialize in deep, two-way integrations with platforms like Meltwater, PR Newswire, or your CRM such as HubSpot. The AI agent pulls real-time data—say, active campaigns or client briefs—during calls to provide informed responses. For example, if a journalist inquires about a story, it can reference your media list instantly. This creates a unified workflow, eliminating silos that plague many PR teams. Our engineering approach ensures reliability, with error rates under 1%, so your operations run smoothly without manual data entry eating into strategy time.
What if the AI doesn't understand a caller's accent or industry-specific query?
We build in advanced accent recognition and domain-specific training, fine-tuned on PR datasets including jargon from sectors like tech or finance. If ambiguity arises, the agent gracefully seeks clarification or offers options, much like a seasoned account exec. In testing, comprehension accuracy hits 97% for global calls. For edge cases, it defaults to escalation, ensuring no opportunity is lost. Post-deployment, we monitor and retrain based on actual interactions, so the system gets smarter over time, adapting to your firm's unique client base and evolving media landscape.
How much does a custom AI voice agent cost for a mid-sized PR firm?
Pricing starts at $8,000 for initial build and integration, with monthly maintenance around $750, tailored to your call volume and features. For a firm handling 200 calls monthly, this replaces a part-time receptionist costing $40K yearly, while adding AI smarts. We focus on ROI: clients typically see payback in 3-6 months through captured leads and reduced overtime. Unlike subscriptions that balloon, our model emphasizes ownership—you own the system, avoiding ongoing vendor fees. We provide a detailed quote after discovery, factoring in your workflow for precise value.
Is the AI voice agent compliant with PR industry regulations?
Yes, we embed compliance from the ground up, aligning with PRSA ethics codes, data privacy laws like CCPA, and recording consent protocols. The agent discloses its AI nature upfront and secures permissions for sensitive discussions. In regulated scenarios, like client NDAs, it avoids sharing confidential info and logs consents for audits. Drawing from our RecoverlyAI experience in compliance-heavy fields, we've ensured zero violations in PR deployments. This protects your firm's reputation while enabling bold, 24/7 service that clients trust.
How quickly can we get the AI voice agent up and running?
From consultation to live deployment, it's typically 4-6 weeks for a custom setup. Week 1 involves discovery and specs; weeks 2-3 cover building and integration; week 4 is testing with your team. We prioritize quick wins, like basic call routing in 2 weeks if needed. Post-launch, we offer 24/7 support to tweak based on real usage. PR firms appreciate this speed— one client went live in 28 days and immediately handled a product launch influx, preventing any missed media windows.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.