Stop Missing Peak-Season Calls With 24/7 AI Voice Agents
Imagine your phone ringing off the hook during a big sale on running shoes, but no one's there to answer. Our custom AI voice agents handle every inquiry instantly, boosting your conversion rates by up to 35% and ensuring you capture every excited customer, day or night.
Join 250+ businesses with round-the-clock customer engagement
The "After-Hours Black Hole" Problem
Customers inquiring about trail running shoes with Gore-Tex linings after store hours get frustrated and pivot to competitors like REI or Amazon
During Black Friday rushes, long checkout lines for North Face winter jackets and Patagonia gear lead to abandoned carts and lost sales
Seasonal spikes in inquiries about e-bike tune-ups and Shimano derailleur adjustments result in voicemail purgatory and forgotten leads in your CRM
Overnight inquiries about trendy fitness trackers like Fitbit Versa or Peloton accessories pile up, allowing impulse buys to slip to online giants like Dick's Sporting Goods
Post-game event calls for custom team uniforms with embroidery and bulk soccer jerseys go unanswered, missing out on high-margin B2B order opportunities
Weekend warrior queries on REI-branded camping tents and Yeti coolers during off-hours lead to abandoned shopping carts in your online platform
Your Always-On Sales Rep: Custom AI Voice Agents Built for Sporting Goods
We've powered 24/7 support for over 150 retail SMBs, turning missed calls into loyal customers
Why Choose Us
Let's be honest, running a sporting goods store means dealing with unpredictable hours and passionate customers who want answers now. Here's the thing: our AI voice agents are custom-built to fit your exact workflow, from checking stock on the latest hiking boots to booking wetsuit rentals. No off-the-shelf nonsense. We integrate seamlessly with your POS and e-commerce platform, ensuring natural conversations that feel like chatting with your best salesperson. You're probably thinking about those late-night calls during marathon training season—our agents handle them instantly, qualifying leads and even upselling protein shakers on the spot.
What Makes Us Different:
Capture Every Opportunity, 24/7
Never Miss a Lead During Peak Seasons
Never Miss a Lead During Peak Seasons: Picture this: a customer calls at 2 AM about snowboarding gear like Burton boards during a flash Cyber Monday sale. Our AI answers instantly, checks real-time inventory via your POS system, and secures the order—turning potential lost revenue into a 25% uplift in winter sales within the first quarter, just like we did for a Midwest outfitter who saw bookings double overnight from holiday traffic.
Boost Customer Satisfaction with Instant Responses
Boost Customer Satisfaction with Instant Responses: In the fast-paced world of e-commerce, delays kill conversions—think a 30-second wait turning into a lost sale on Nike running shoes. Your AI agent provides round-the-clock answers on product specs, sizing charts, or return policies, reducing frustration and increasing repeat buys by 40% over six months. One store owner told us it felt like having an extra staffer who never sleeps, especially during summer bike rushes when queries about Trek models surge.
Scale Support Without Scaling Costs
Scale Support Without Scaling Costs: Forget hiring seasonal temps for holiday surges like Prime Day or back-to-school rushes. Our custom agents handle unlimited calls affordably, integrating with your Shopify backend to confirm stock on items like custom cleat fittings. Clients report slashing support overhead by 60% while capturing every opportunity from early-morning runners eyeing Asics gear to late-night anglers booking Orvis rods.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend calls on Shimano fishing rods and Penn reels—people just hung up after hours. Now, the voice agent books rentals on the spot using our inventory API, and we've added 15% to our monthly revenue in just three months without extra hires. It's a game-changer for our small team during peak fishing season."
Mike Reynolds
Owner, Trailblazer Outdoors, a specialty fishing and outdoor gear retailer in Colorado
"During last year's Boston Marathon season, inquiries about Hoka running shoes spiked after hours, overwhelming our system. The AI handled them all smoothly, even suggesting sizes based on our real-time inventory and upselling insoles. We closed 20 more sales that week than ever before—finally, no more missed opportunities in our e-commerce pipeline."
Sarah Chen
Store Manager, Peak Performance Sports, an urban running specialty shop with online sales
"Our e-commerce side was bleeding leads from unanswered calls about Titleist golf clubs and Callaway drivers during off-peak evenings. After integrating their custom agent with our WooCommerce site, response times dropped to zero, and customer feedback scores jumped 30% in the following quarter. It's tailored perfectly to our seasonal trends, like spring club fittings."
Tom Whitaker
Operations Lead, Fairway Gear Co., a golf equipment e-tailer with physical stores in the Southeast
Simple 3-Step Process
Discovery Call
We dive into your store's unique challenges, like handling calls about seasonal stock or e-commerce order tracking, to map out a custom AI voice strategy that fits your workflow.
Custom Build & Integration
Our engineers craft your AI agent from scratch, training it on your product catalog—from tennis rackets to camping tents—and linking it to your systems for real-time responses.
Launch & Optimize
We deploy the agent 24/7, monitor performance during your next big event like a back-to-school sale, and tweak it based on call data to keep capturing every opportunity.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle specific questions about sporting goods inventory?
Our custom AI is trained on your exact product catalog, so it can instantly check real-time stock levels for items like tennis rackets or hiking boots. For example, if a customer calls about a specific size in trail shoes, it pulls from your POS system and responds naturally: 'Yes, we have the size 10 in stock—would you like me to hold it for pickup?' This integration ensures accuracy without manual lookups, reducing errors during busy seasons. We've seen stores cut inventory-related call times by 70%, letting customers get back to shopping faster. It's all built to your workflow, so it evolves with your stock changes.
What happens if a call is too complex for the AI to handle alone?
The agent is smart enough to recognize when a conversation needs a human touch, like detailed advice on custom golf club fittings. It seamlessly transfers the call with full context—summarizing the discussion so your team jumps right in. No awkward repeats. In one case, a client handling ski rentals used this to escalate 20% of calls during peak winter, maintaining high satisfaction scores. We design these handoffs to feel smooth, preserving the friendly vibe of your store while ensuring no lead slips away.
Can this work for both in-store and online sporting goods sales?
Absolutely—it's built for hybrid retail like yours. The AI integrates with your e-commerce platform to handle online order confirmations or tracking, while also supporting in-store queries like appointment scheduling for paddleboard demos. For instance, it can guide a caller through adding a wetsuit to their cart over the phone or reserve it for in-person try-on. This dual approach captures opportunities from both channels, helping stores like yours bridge the gap between physical and digital sales without separate systems.
How quickly can we get the AI voice agent up and running?
From our initial consultation, we aim for deployment in 4-6 weeks, depending on your setup. We start by mapping your needs—like seasonal promotions for cycling gear—then build and test the agent. Beta runs ensure it handles real calls flawlessly before full launch. One sporting goods chain went live in under a month and immediately saw a 15% bump in after-hours conversions. It's not rushed; we prioritize a tailored fit to avoid any hiccups during your next big event.
Is the AI voice agent secure for handling customer data in retail?
Security is non-negotiable, especially with payment or personal info in orders. We use enterprise-grade encryption and comply with standards like PCI DSS for any transaction touches. Calls are recorded only with consent, stored securely, and accessible via your dashboard. For a store dealing with membership perks on fitness equipment, this meant peace of mind during high-volume periods. Our approach ensures data protection without slowing down the instant responses that keep customers happy and coming back.
How does it adapt to trends in the sporting goods market?
We build in flexibility, so the agent stays current with trends like rising interest in eco-friendly outdoor gear. It pulls from your updated catalog and can incorporate real-time data feeds for promotions. If pickleball paddles are hot, it proactively mentions them in relevant calls. Clients update via a simple interface, and our team refines responses quarterly. This keeps your store ahead, turning trend awareness into sales—like boosting engagement during wellness booms by 25% for one partner.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.