Stop Missing Critical Calls on the Shop Floor AI Voice Agents That Work 24/7
Imagine your production line humming along, but a potential supplier call goes unanswered after hours. With our custom AI voice agents, you capture every opportunity, boosting lead conversion by 35% and ensuring round-the-clock responsiveness without adding headcount.
Join 150+ businesses with seamless 24/7 call handling
The "After-Hours Blackout" Problem
Shop floor welders and machinists tied up with urgent repairs on CNC lathes, missing supplier calls about critical steel components for rebar fabrication
After-hours gaps leaving potential clients hanging when they need urgent quotes for custom steel beam fabrication or concrete formwork molds
Overloaded admins juggling phone duties while managing inventory logs for raw materials like aggregate gravel and structural steel plates
Lost opportunities from unanswered calls about HVAC maintenance contracts during peak concrete pouring hours on construction sites
Field service delays because on-site reps can't respond to urgent requests for replacement parts like hydraulic cylinders in excavators
Weekend inquiries for robotic welding arm upgrades going ignored, letting competitors swoop in on prefab modular housing projects
Our Custom-Built AI Voice Agents for Your Manufacturing Workflow
We've deployed these systems in factories across the Midwest, handling everything from steel mill inquiries to automotive parts orders
Why Choose Us
Here's the thing: manufacturing doesn't stop at 5 PM, and neither should your communication. At AIQ Labs, we build AI voice agents tailored to your exact operations—like integrating with your ERP system to check real-time stock levels during a call. You're probably thinking, 'Will this fit our chaotic schedule?' Absolutely. We map your workflows, from quoting weld jobs to scheduling deliveries, ensuring the agent sounds like your team and acts like an extension of your floor managers. No off-the-shelf nonsense; this is custom-engineered for the grit of manufacturing, delivering instant responses that keep your pipeline full.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Operation
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Picture this: a steel supplier calls at 2 AM about discounted rebar coils for your next high-rise project. Our AI agent qualifies them instantly using your BIM software integration, books a follow-up with your procurement team, and logs it in your CRM. In construction and manufacturing, that means capturing 24/7 opportunities that boost your ROI by securing better deals on materials like galvanized piping, without your foremen lifting a finger from the scaffold or assembly line—clients have reported 30% faster material sourcing in the first year.
Skyrocket Customer Satisfaction with Instant Service
Skyrocket Customer Satisfaction with Instant Service: Customers hate waiting, especially when a conveyor belt fails mid-shift in your fabrication shop. Our agents provide immediate answers on order status for custom trusses or troubleshooting tips for press brake malfunctions, pulling from your knowledge base on OSHA-compliant procedures. We've seen satisfaction scores jump 40% in construction firms and factories within six months, turning frustrated callers into loyal repeat buyers who value your always-on reliability for site inspections or part deliveries.
Cut Costs on Staffing Without Sacrificing Response Time
Cut Costs on Staffing Without Sacrificing Response Time: Let's be honest, hiring extra receptionists for after-hours is a budget killer in manufacturing, especially with fluctuating labor costs for skilled trades. Our custom agents handle routine calls—like quoting laser-cut metal panels or scheduling crane inspections—freeing your team for high-value tasks like quality control on poured concrete. Clients report slashing call center costs by 60% while ensuring every inquiry gets a prompt, professional reply that aligns with your ERP workflow, all without compromising 24/7 uptime during project deadlines.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend leads on conveyor system upgrades for our steel framing lines because no one was around to answer during off-hours pours. Now, it handles detailed quotes for our automated roller systems flawlessly, even integrating with our CAD files, and we've closed three big deals from calls that came in at midnight last month alone. It's like having an extra shift without the overtime pay or union headaches."
Mike Harlan
Operations Manager, Precision Steel Fabrication Inc.
"Our team was swamped with calls about aluminum extrusion availability during rush orders for bridge components. The AI voice agent integrates directly with our MRP inventory system, giving accurate ETAs even on holidays for delivery to remote job sites. In the last quarter, it qualified 25 leads we would've missed on structural fittings, adding $150K to our pipeline and helping us bid on two new highway projects. Game-changer for our small shop staying competitive."
Sarah Kline
Plant Supervisor, Midwest Alloy Fabricators LLC
"I was skeptical about AI handling technical questions on TIG welding specs for our pipeline fittings, but they trained it on our exact AWS-certified processes and material safety data. It now books service calls 24/7 for on-site repairs, reducing our downtime inquiries by 70% during peak fabrication runs. We've got more time focusing on production quotas instead of playing phone tag with contractors on tight deadlines."
Tom Reyes
General Manager, ForgeTech Heavy Manufacturing Co.
Simple 3-Step Process
Discovery and Workflow Mapping
We dive into your manufacturing setup—talking shop floor challenges, ERP integrations, and call patterns—to design an agent that fits like a custom-forged part.
Custom Build and Training
Our engineers craft the voice agent from the ground up, training it on your terminology for things like BOM reviews or quality control queries, ensuring natural, accurate responses.
Deployment and Optimization
We launch it seamlessly into your phone system, monitor performance during your next production cycle, and tweak for peak efficiency—no disruptions to your operations.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle technical manufacturing questions?
We train it on your specific documentation, like spec sheets for alloys or assembly instructions, so it can discuss tolerances, lead times, or compatibility issues accurately. For instance, if a caller asks about a custom bracket's material strength, the agent pulls from your database to give precise answers or escalate intelligently. This isn't generic chit-chat; it's built to understand the nuts and bolts of your operations, reducing miscommunications that lead to costly rework. We've fine-tuned this for clients in automotive and aerospace, where precision matters most. Setup takes about two weeks, and it learns from interactions to get even better over time.
Can it integrate with our existing manufacturing software?
Absolutely. We create deep, two-way connections to systems like SAP, Epicor, or even custom shop floor software, allowing the agent to access live data during calls. Think checking real-time stock for steel rods or updating production schedules on the fly. This eliminates the manual back-and-forth that slows down your team. In one project for a fabrication shop, we linked it to their MRP system, cutting quote response times from hours to seconds. It's all custom-coded for reliability, so no brittle plugins that fail under load—ensuring your workflow stays smooth even during peak seasons.
What if a call needs a human touch, like negotiating a bulk order?
The agent is smart about handoffs: it qualifies the caller first, gathers details like order volume or specs, then seamlessly transfers to your sales rep with a full summary. No repeating info. For example, in a plastics molding firm we worked with, it handled initial pricing discussions but flagged high-value negotiations for live agents, boosting close rates by 25%. You control the thresholds—simple inquiries stay automated, complex ones go human. This keeps your team focused on closing deals, not fielding every ring, while maintaining that personal connection manufacturers value.
Is this secure for sharing sensitive production info over the phone?
Security is non-negotiable in manufacturing. We build in encryption, role-based access, and compliance with standards like ISO 9001, ensuring only authorized info is shared. Calls are recorded with consent, logged securely, and the agent never discloses proprietary details like formulas or client lists without verification. One of our food processing clients used it to confirm batch statuses securely, avoiding data leaks. We also offer voice authentication for verified users. Post-deployment, we audit regularly to keep everything airtight, giving you confidence in a high-stakes industry.
How much does a custom AI voice agent cost for a mid-sized manufacturer?
Costs vary based on complexity, but for a typical setup handling 100-500 calls monthly with ERP integration, expect $15K-$30K upfront for build and deployment, plus minimal ongoing maintenance under $500/month. This replaces hiring a part-time receptionist, often paying for itself in 3-6 months through captured leads and efficiency gains. A tooling manufacturer we served recouped their investment in four months by not missing after-hours supplier bids. We provide a detailed ROI breakdown in your free consultation, tailored to your call volume and opportunity value—no surprises.
How quickly can we get this up and running in our factory?
From consultation to live calls, it's usually 4-6 weeks. Week one: we map your needs, like integrating with shift schedules. Weeks two and three: build and train the agent on your data. Final weeks: testing with simulated calls about machine downtime or material quotes, then soft launch. For a recent electronics assembler, we went live in 35 days, handling their first real call flawlessly. It's phased to avoid disrupting production, with 24/7 support during rollout. Once live, it runs autonomously, scaling as your needs grow.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.