Stop Missing Critical Fleet Calls Deploy 24/7 AI Voice Agents That Handle Every Inquiry
In the fast-paced world of fleet management, 85% of after-hours calls go unanswered, leading to lost maintenance bookings and delayed dispatches. Our custom AI voice agents ensure round-the-clock coverage, capturing every opportunity without the need for overtime staffing.
Join 250+ businesses with seamless 24/7 fleet operations
The "After-Hours Dispatch" Problem
Missed After-Hours Breakdown Calls Leading to 4-6 Hours of Trucking Downtime and $500+ Per-Hour Revenue Loss
Overloaded Dispatchers Overlooking Routine Fleet Maintenance Inquiries Amid Peak Haul Seasons
Delayed Responses to Driver HOS Compliance Questions During Long-Haul Shifts, Risking FMCSA Violations
Lost Opportunities from Unanswered Calls for Just-In-Time Supplier Coordination in Parts Deliveries
Inefficient Overnight Handling of Fuel Card Disputes and Telematics-Linked Billing Inquiries for Cross-Country Fleets
Gaps in Real-Time Route Optimization Feedback from Drivers Using ELD Systems During Night Routes
Custom-Built AI Voice Agents Tailored for Fleet Operations
With over a decade of experience engineering AI for logistics and transportation, AIQ Labs delivers enterprise-grade voice solutions proven to slash response times in high-stakes environments.
Why Choose Us
Fleet management demands precision—like a well-tuned engine, every call must ignite action without delay. We build AI voice agents from the ground up, integrating seamlessly with your telematics, CRM, and dispatch software. These agents don't just answer calls; they qualify urgent breakdowns, schedule preventive maintenance, and even provide real-time ETAs, all while learning your fleet's unique rhythms. Forget generic bots. Our systems are custom-coded for your routes, vehicles, and compliance needs, ensuring 24/7 availability that feels like an extension of your team.
What Makes Us Different:
Unlock Round-the-Clock Efficiency for Your Fleet
Never Miss a Lead or Emergency Call
Never Miss a Lead or Emergency Call: In fleet operations, a single unanswered breakdown call can mean 4-6 hours of tractor-trailer downtime costing $500+ per hour. Our AI agents respond in under 3 seconds, 24/7, qualifying inquiries via integration with telematics data and booking tire or engine repairs instantly—boosting customer satisfaction by 45% and ensuring you capture every preventive maintenance opportunity, even at 2 AM during peak freight seasons.
Slash Operational Costs with Instant Responses
Slash Operational Costs with Instant Responses: Dispatchers handle 30% more calls daily without added headcount, including routine ELD compliance checks and fuel log verifications. By automating these, you cut overtime expenses by up to 60% within the first quarter, freeing your team to focus on high-value tasks like dynamic route optimization using GPS data and enhancing driver safety protocols.
Enhance Driver and Client Satisfaction Around the Clock
Enhance Driver and Client Satisfaction Around the Clock: Like a reliable ELD alert rerouting a semi-truck during a midnight storm, our voice agents provide immediate, accurate info—from real-time vehicle diagnostics via OBD-II ports to fuel card billing resolutions. This results in 35% higher driver retention rates over six months, as operators get quick answers on HOS logs without waiting for business hours, reducing turnover in high-demand hauling roles.
What Clients Say
"Before AIQ's voice agents, we'd lose 20% of our night calls to voicemails, especially for urgent flat tire issues on I-80 long hauls. Now, every call gets handled right away with instant booking into our maintenance scheduler—last month alone, we secured 15 extra alignments and brake services that generated $12K in upsell revenue from downtime prevention."
Mike Harlan
Director of Fleet Operations, TransFleet Logistics (Midwest Regional Carrier)
"Our dispatch team was swamped with after-hours questions from drivers about load securement and reefer unit assignments. The AI voice agent integrates seamlessly with our TMS routing software, pulling ELD data to answer queries in real-time. We've slashed response times from 45 minutes to under 10 seconds, pushing our on-time delivery rate to 98% and avoiding $5K in late fees quarterly."
Sarah Kline
Senior Fleet Manager, Apex Transport Solutions (Refrigerated Goods Specialist)
"Implementing this was a game-changer for our cross-country fleet of 150 rigs. The agent handles DOT compliance calls for HOS and weight limit regs without missing a beat, even querying our telematics platform for instant log pulls. In the first quarter, we dodged three potential $10K FMCSA fines and boosted driver morale—no more 30-minute holds during rest breaks on remote routes."
Tom Reyes
Vice President of Operations, Horizon Freight (Nationwide Dry Van Operator)
Simple 3-Step Process
Discovery and Custom Mapping
We audit your current call flows, fleet software, and pain points—like peak breakdown hours—to design an AI agent blueprint tailored to your operations.
Development and Integration
Our engineers build and test the voice AI, weaving in deep integrations with your dispatch tools and compliance databases for seamless, production-ready deployment.
Launch and Optimization
Go live with 24/7 monitoring, then refine based on real call data—ensuring the agent evolves with your fleet's needs for sustained efficiency.
Why We're Different
What's Included
Common Questions
How does the AI voice agent integrate with my existing fleet management software?
We start by mapping your specific tools—like Samsara or Verizon Connect telematics, or CRM systems such as Fleetio. Our engineers create deep, two-way API connections that pull real-time data, such as vehicle locations or maintenance histories, directly into call responses. This isn't a superficial plug-in; it's a custom build ensuring the agent accesses your single source of truth without manual entry. For a mid-sized fleet like yours, integration typically takes 4-6 weeks, with zero disruption to operations. We've done this for over 50 logistics firms, reducing data silos by 70% on average.
Can the AI handle urgent breakdown calls effectively?
Absolutely. Our agents are trained on automotive scenarios, triaging calls by urgency—asking for VIN, location, and symptoms to dispatch help instantly. For example, if a driver reports a transmission issue on I-95, the AI cross-references GPS data and books the nearest service bay while alerting your team. Response times drop to seconds, compared to minutes with human-only setups. In benchmarks from similar fleets, this cuts downtime by 25%, preventing costly delays. We customize the logic to your fleet's common issues, like brake failures in heavy haulers.
What about compliance with regulations like FMCSA for voice interactions?
Compliance is baked in from day one. Our AI adheres to FMCSA hours-of-service rules, DOT reporting, and data privacy standards, logging calls with timestamps and audit trails. It won't provide advice that violates regs, like extending driver hours illegally, and flags issues for human review. We've built this for regulated industries via our RecoverlyAI platform, ensuring 100% traceability. For fleet managers, this means fewer violations—clients report 40% drops in compliance citations post-implementation. We include a full compliance audit in the setup phase.
Is the AI voice agent scalable as my fleet grows?
Yes, designed for expansion. Starting with 50 trucks? It handles that effortlessly. Add 200 more, and our architecture scales without rework—processing thousands of calls daily via cloud infrastructure. Unlike rigid no-code solutions, our custom code adapts to increased volume, seasonal peaks, or new routes. A client with a 150-vehicle fleet doubled in size last year; their agent managed the surge seamlessly, maintaining 99% uptime. We monitor and optimize quarterly to match your growth, ensuring efficiency doesn't falter.
How do you ensure the voice sounds natural and understands fleet jargon?
We use advanced natural language processing tuned to automotive terms—think 'deadhead miles,' 'bobtail,' or 'reefer unit'—so conversations flow like with a seasoned dispatcher. Voices are human-like, with customizable accents for your region. Training involves your call logs and glossaries, achieving 95% comprehension accuracy in tests. For instance, it distinguishes a 'flatbed' issue from 'dry van' without prompting. Post-launch, it learns from interactions, improving over time. Fleet teams love it—no robotic frustration, just reliable, jargon-savvy support 24/7.
What metrics will I see to measure ROI from this service?
We provide a unified dashboard with key fleet metrics: call answer rate (target 100%), resolution time (under 30 seconds), conversion to bookings (up 35%), and cost savings from reduced staffing (40% average). Track specifics like breakdown resolutions per shift or maintenance leads captured after hours. For a 100-truck operation, expect $50K+ annual savings from avoided overtime and downtime. Our proven track record shows 3x ROI in the first year, with benchmarks tailored to your baseline data.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.