Stop Missing Flooring Leads After Hours
In the flooring industry, 85% of customer calls happen outside standard business hours, yet most contractors lose these opportunities to competitors. Our custom AI voice agents ensure 24/7 coverage, capturing every inquiry for hardwood installs, laminate quotes, or emergency repairs without the need for extra staff.
Join 150+ businesses with round-the-clock lead capture
The "After-Hours Lead Loss" Problem
Evening calls for urgent hardwood refinishing after a pet accident go unanswered at 8 PM, pushing customers to the next available contractor with faster response times
Weekend inquiries about laminate flooring samples for kitchen remodels vanish because your team is off-site measuring jobs for tile installations
Customers calling after hours for emergency carpet repairs due to flooding hang up, frustrated by voicemail delays that leave subfloor damage unchecked overnight
Missed opportunities during peak spring seasons when hardwood and laminate leads spike but your office closes at 5 PM, ignoring calls about seasonal allergy-friendly flooring
Lost bids on large vinyl plank projects for open-concept living rooms because initial square footage quotes and underlayment recommendations aren't provided instantly over the phone
Follow-up calls for warranty claims on installed engineered hardwood floors ignored overnight, eroding client trust when acclimation issues arise in humid climates
Custom-Built AI Voice Agents: Always On, Tailored to Your Flooring Workflow
With over a decade engineering AI for service trades, we've helped flooring firms like yours eliminate after-hours gaps and boost conversions by 40%.
Why Choose Us
Imagine your phone ringing at 9 PM with a homeowner desperate for a laminate floor quote. Our AI voice agents answer instantly, just like a seasoned estimator—qualifying the lead, discussing material options, and booking the on-site measurement. Built from scratch to integrate with your CRM and scheduling tools, these agents handle the nuances of flooring jobs, from square footage estimates to custom pattern consultations. No generic scripts. Just enterprise-grade intelligence designed for the dust and deadlines of your daily grind.
What Makes Us Different:
Unlock 24/7 Growth for Your Flooring Business
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Homeowners dealing with urgent spills on Berber carpets or sudden inspiration for bamboo upgrades call at 9 PM. Our AI voice agents capture 100% of inquiries using natural language processing for flooring specifics, converting 25% more leads into booked on-site moisture meter assessments compared to voicemail systems—ensuring your pipeline stays full even during off-peak evenings when families are home evaluating options.
Boost Customer Satisfaction with Instant Responses
Boost Customer Satisfaction with Instant Responses: In flooring where trust stems from expert advice on grout sealing for porcelain tiles or padding thickness for area rugs, quick answers via our agents build lasting relationships. Clients receive immediate guidance within 30 seconds, leading to 35% higher Net Promoter Scores and 20% more referrals—our clients report this uptick in positive Google reviews within the first quarter of implementation.
Scale Without Hiring Extra Staff
Scale Without Hiring Extra Staff: Handle spring surges in luxury vinyl tile (LVT) demand for bathroom renovations without overtime. The AI manages initial calls on pattern matching or installation timelines, freeing your team for high-value tasks like laser leveling site visits—potentially saving $50K annually in labor costs while preserving the personalized consultations that local flooring contractors are known for.
What Clients Say
"We used to lose half our Saturday calls for LVT flooring quotes during home renos. Now, the AI qualifies them on click-lock systems and books directly into our calendar—last quarter, it captured three emergency pet urine carpet extractions that turned into $15K in full-room replacements. It's like having an extra estimator who never sleeps through family weekends."
Mike Rivera
Owner, Rivera's Hardwood & Vinyl Specialists
"After a 11 PM call about oak hardwood installation in a humid basement, the agent explained acclimation periods and vapor barrier options, then scheduled a site visit for 8 AM. We've doubled our after-hours conversions to booked subfloor prep jobs in just two months, all without hiring seasonal help during our peak install season."
Sarah Chen
Operations Manager, Elite Tile & Laminate Installers
"The system integrated seamlessly with our Jobber CRM, qualifying leads on SPC core durability for high-traffic entryways right away during a 10 PM inquiry. That one call led to a complete 800 sq ft kitchen refloor with underlayment upgrades—saved us from missing a $12K project amid our fall busy season rush."
Tom Hargrove
General Manager, Hargrove Custom Flooring Solutions
Simple 3-Step Process
Discovery & Customization
We audit your current call flows, from initial inquiries about flooring samples to booking installs, then tailor the AI to your specific lingo—like discussing LVT versus solid hardwood—ensuring it fits your workflow seamlessly.
Build & Integrate
Our engineers code the agent from the ground up, connecting it to your CRM, calendars, and inventory for real-time updates on material availability, so it can quote accurately even at 2 AM.
Deploy & Optimize
Go live with 24/7 monitoring. We refine based on real calls—like handling queries on eco-certifications—delivering a system that evolves with your business and captures every opportunity.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle specific flooring questions, like differences between engineered and solid hardwood?
Our agents are custom-trained on your business's knowledge base, including product catalogs and installation guides. For instance, when a caller asks about hardwood options, the AI explains moisture resistance, installation methods, and even quotes based on current pricing. It draws from real data to provide accurate, confident responses—much like your top salesperson. If the query gets too nuanced, like custom milling needs, it seamlessly transfers to a human. This setup has helped clients maintain expertise without 24/7 staffing, capturing details that lead to informed bids and higher close rates.
What if a call comes in for an emergency flooring repair at midnight?
Emergencies don't wait, and neither does our AI. The agent answers immediately, assesses urgency—like water damage to carpet—and gathers essentials: location, description, and photos via follow-up text. It then checks your on-call schedule and books a slot if available, or sets a callback. For example, it might confirm if it's a pet stain versus flood, prioritizing accordingly. This round-the-clock responsiveness has turned potential losses into same-day jobs for our flooring clients, boosting revenue by addressing issues before competitors can.
Can the AI integrate with my existing scheduling software for flooring jobs?
Absolutely. We build two-way integrations with tools like Jobber, Housecall Pro, or your custom CRM, ensuring the AI pulls real-time data on crew availability and material stock. When booking a laminate install, it avoids double-booking and updates inventories instantly. No more manual entry that leads to errors. Our process starts with mapping your workflow, so the agent feels like an extension of your team—handling everything from initial quotes to confirming delivery dates for large orders.
How much does a custom AI voice agent cost for a mid-sized flooring contractor?
Pricing is tailored to your scale, but expect a one-time build fee starting around $15,000 for a full custom setup, plus minimal ongoing maintenance under $500/month—far less than hiring a night receptionist. This includes integration and training. For a 20-person operation handling 50 calls weekly, ROI hits within 3-6 months through captured leads alone. We provide a detailed quote after discovery, focusing on your volume and needs, like prioritizing high-margin jobs.
Is the AI voice agent secure for handling customer data in home services?
Security is paramount in home services, where calls involve addresses and personal details. We use enterprise-grade encryption, GDPR-compliant protocols, and role-based access to protect data. The agent logs only necessary info, like job scopes without sensitive payment details, and anonymizes where possible. Regular audits ensure compliance, and we've deployed similar systems for regulated trades without breaches. Your clients' trust stays intact, with the AI even reminding callers of privacy during interactions.
What happens if the AI can't resolve a complex flooring inquiry?
Our agents are designed for handover grace. If a call dives into bespoke needs—like matching antique floor patterns—the AI politely explains it's escalating for expert input and connects to your on-call team or schedules a next-day consult. It summarizes the conversation in your CRM, so no details are lost. This hybrid approach ensures 90% of routine queries are handled autonomously, while complex ones get the human touch, maintaining your reputation for personalized service in the competitive flooring market.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.