For Auto Body Shops Juggling Collision Repairs and Customer Calls

Stop Losing Repair Slots to Chaotic Phone Tag Automate Appointments, Reclaim Your Bay Time

Auto body shops waste 15-20 hours weekly on manual booking calls, delaying estimates and frustrating customers. Our custom AI system slashes that to near zero, boosting throughput by 30% and ROI in under 90 days.

Join 250+ businesses with streamlined operations and 25% higher customer satisfaction

Cut booking errors by 90%, ensuring no double-booked paint bays
Handle peak-hour calls automatically, freeing estimators for hands-on work
Track no-shows in real-time, filling slots with waitlisted dent repairs

The "Appointment Chaos" Problem

Endless Phone Interruptions During Critical Frame Straightening and Alignment Procedures

Double-Booking Repair Bays Leading to Costly Downtime for Frame Machines and Spray Booths

Forgotten Follow-Ups on Hail Damage Estimates and PDR Assessments

No-Shows Wasting Prep Time for Color Matching and Paint Blending in Refinish Operations

Manual Scheduling Clashing with Supplier Delivery Windows for OEM Parts and Aftermarket Panels

Customer Frustration from Delayed Bumper Repair Quotes Involving Plastic Welding and Adhesive Bonding

Our Custom-Built AI Appointment Engine for Auto Body Precision

With a proven track record in automotive workflows, we've deployed enterprise-grade systems for 50+ shops, reducing scheduling conflicts by 85% on average.

Why Choose Us

We engineer a tailored AI system that integrates directly with your shop management software, like Mitchell or CCC Pathways. It handles inbound calls, texts, and web inquiries with natural voice agents, instantly checking bay availability, customer history, and parts status. No more sticky notes on the toolbox. This isn't a plug-and-play app—it's a custom workflow built around your exact repair cycles, from initial dent assessment to final polish. Picture your appointment book as a well-tuned engine: smooth, predictable, and always firing on all cylinders.

What Makes Us Different:

AI voice agents qualify leads by asking about vehicle make, damage type, and urgency
Real-time syncing prevents overlaps, factoring in repair durations for fender benders or full frame jobs
Automated reminders via SMS reduce no-shows, keeping your spray booth humming

Unlock Time and Revenue Without the Overhead

Reclaim 12-18 Hours Weekly for Revenue-Generating Repairs

Reclaim 12-18 Hours Weekly for Revenue-Generating Repairs Like Frame Pulling and Dent Removal: Manual booking pulls technicians from the floor, costing shops $500+ in lost productivity per missed slot on tasks such as unibody straightening. Our system automates 95% of inquiries, letting your team focus on high-margin collision work. Industry benchmarks from I-CAR show a 25% productivity boost, translating to $15K+ annual savings per bay through optimized use of pull racks and measuring systems.

Achieve 3-5x ROI Through Faster Turnaround

Achieve 3-5x ROI Through Faster Turnaround on Jobs Like Fender Replacement and Clear Coat Application: Shops using automated booking see appointment volumes rise 40% without added staff, especially during peak collision seasons. We calculate your ROI upfront: for a mid-sized body shop handling 200 vehicles monthly, expect payback in 2-3 months via reduced overtime on aluminum repairs and 15% higher billable hours on tasks like panel beating and MIG welding.

Eliminate Errors, Maximize Efficiency in Peak Seasons

Eliminate Errors, Maximize Efficiency in Peak Seasons for Storm Damage and Fleet Repairs: Winter storm surges overwhelm phone lines, leading to 20% error rates in scheduling hail-damaged SUVs. Our AI cross-references insurance claims data from providers like Allstate for accuracy, cutting reschedules by 70%. This efficiency focus means more vehicles in your lift for frame alignment, not your waiting list, boosting throughput by 30% during high-volume periods.

What Clients Say

"Before AIQ, we'd lose half a day every Monday chasing down missed calls for minor scratch repairs and bumper scuffs. Now, the system books everything seamlessly with our parts inventory for OEM fenders— we've filled 15 extra slots a month without hiring another receptionist, adding $8K in monthly revenue from dent pulls."

Mike Rodriguez

Shop Manager, Precision Auto Body in Denver, CO

"Integrated it with our CCC ONE estimating system last quarter, and no-shows dropped from 25% to under 5% for hail damage assessments. My estimators aren't playing phone tag anymore; they're out quoting PDR jobs on fleet vans, and revenue's up 18% year-over-year from faster unibody work."

Sarah Kline

Operations Director, Elite Collision Center in Chicago, IL

"Custom setup took just three weeks, and it's handled our busy summer rush like a pro with integrated scheduling for paint booth rotations. No more double-booked refinish jobs on luxury sedans—saved us from a $2K overtime fiasco last month alone by aligning with supplier drops for aftermarket headlights."

Tom Hargrove

Owner, Hargrove Auto Repairs in Atlanta, GA

Simple 3-Step Process

Step 1

Discovery and Mapping

We audit your current workflow, from intake calls to bay assignments, identifying bottlenecks like overlapping dent pulls. This ensures the AI fits your shop's rhythm perfectly.

Step 2

Custom Build and Integration

Our engineers code the AI to sync with your tools, training it on automotive specifics like VIN checks and repair timelines. Test runs mimic real scenarios, like booking a fleet van alignment.

Step 3

Deployment and Optimization

Go live with monitoring for the first month, tweaking for peak loads like post-accident surges. We hand over full ownership, with your team trained to maintain this owned asset.

Why We're Different

We build from scratch using advanced frameworks, not no-code patches that break under heavy use like during insurance claim peaks
True ownership means no endless subscriptions—your system is a scalable asset, unlike rented tools that lock you into vendor whims
Deep API integrations create unbreakable links to shop software, preventing data silos that plague 70% of auto businesses
Production-ready scalability handles growth from 5 to 50 bays without rework, outpacing fragile off-the-shelf automations
Custom UIs tailored to techs' needs, like drag-and-drop bay views, replace clunky dashboards that slow down daily ops
Proven in regulated auto environments, ensuring compliance with repair warranties and data privacy from day one
We focus on ROI metrics specific to body shops, like bay utilization rates, not vague 'efficiency' promises
In-house expertise from building our own SaaS platforms guarantees reliability, avoiding the pitfalls of assembler agencies
Holistic workflow design eliminates manual handoffs, such as from booking to parts ordering, for end-to-end smoothness
Ongoing support as partners, not vendors, with updates driven by your evolving needs like EV repair integrations

What's Included

AI voice agents for 24/7 call handling, scripting responses for damage assessments
Real-time bay availability checker integrated with your shop calendar
Automated SMS/email confirmations with embedded repair prep instructions
No-show prediction and auto-rescheduling based on customer patterns
Seamless CRM sync for tracking repeat collision clients
Custom rules for prioritizing jobs, like insurance vs. retail fender benders
Voice-to-text logging of customer vehicle details for quick estimator access
Integrated waitlist management to fill cancellations instantly
Analytics dashboard showing booking trends and efficiency KPIs
Mobile app for on-floor updates during active repairs
Compliance features for logging appointments against warranty claims
Scalable to multi-location shops with centralized oversight

Common Questions

How does this integrate with my existing shop management software?

We start by mapping your setup—whether it's Mitchell, CCC, or even QuickBooks for billing. Our custom AI creates secure, two-way API connections that pull real-time data like bay status and parts availability without disrupting your flow. For a typical auto body shop, this means instant syncing during booking calls, reducing errors from outdated info. We've done this for shops with legacy systems, ensuring zero downtime during rollout. The result? A unified system where appointments feed directly into your workflow, saving hours on manual updates.

What if a customer has a complex repair inquiry, like frame damage?

Our AI is trained on automotive specifics, qualifying leads by asking targeted questions about vehicle type, damage extent, and urgency. For frame jobs, it gathers VIN details and photos via text, then schedules an estimator slot. If it's beyond basic triage, it seamlessly hands off to your team with a full context summary. This prevents misbooks—shops report 40% fewer walk-ins turned away. We customize the dialogue to match your shop's expertise, ensuring high-value inquiries get priority without overwhelming your line.

How secure is customer data in this system?

Security is non-negotiable in automotive, where client vehicles hold sensitive info like insurance details. We build with enterprise-grade encryption, compliant with GDPR and auto industry standards, storing data only as needed for bookings. Access is role-based—techs see bay schedules, managers get analytics. Regular audits and our in-house platforms' track record (zero breaches in five years) ensure peace of mind. Unlike cloud rentals, you own the data infrastructure, giving full control over privacy during peak seasons when inquiries spike.

Can this scale if my shop expands to multiple locations?

Absolutely—our systems are designed for growth, handling from single-bay ops to chains with 10+ sites. We architect centralized booking with location-specific rules, like routing hail repairs to your specialized branch. Scalability comes from robust frameworks that manage 1,000+ daily interactions without lag, based on our SaaS builds. For expanding shops, this means consistent efficiency, with dashboards aggregating cross-location metrics. We've scaled solutions for clients growing 50% in under a year, maintaining 99% uptime.

What's the typical timeline and cost for implementation?

For most auto body shops, discovery takes 1-2 weeks, build and testing 4-6 weeks, with full deployment in 8-10 weeks total. Costs start at $25K for a core system, scaling with complexity like multi-location support—far below juggling multiple subscriptions that hit $10K yearly. ROI kicks in fast: clients see 3x returns via 20% throughput gains. We provide a detailed quote after auditing your needs, focusing on quick wins like automating no-show chases to offset costs immediately.

Will my team need training to use this?

Minimal— we design for intuitive use, with a dashboard mimicking your current setup. A 2-hour session covers booking oversight and tweaks, plus on-demand guides. Techs get mobile alerts for changes, no deep dives required. From experience with busy shops, adoption is swift; one client had full buy-in after a week, as it freed them from phone duties for more wrench time. We include 30 days of support to iron out any kinks, ensuring it feels like an extension of your daily grind.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.