Stop Missing Freight Pickup Slots and Eliminate Scheduling Chaos
Freight operations lose an average of 15 hours per week to manual appointment booking—our custom AI automation recovers that time, delivering 3x faster carrier confirmations and slashing no-show rates by 40%.
Join 250+ businesses with streamlined logistics workflows
The "Scheduling Bottleneck" Problem
Manual carrier confirmations for LTL and FTL shipments eat into dispatch time, often delaying dock assignments by 2-4 hours per load
Conflicting pickup windows from shippers and receivers lead to delayed loads, triggering detention fees averaging $100/hour after the first free hour
No-shows from unconfirmed carrier appointments disrupt routes, causing cascade delays in multi-stop hauls and increasing empty miles by 10-15%
Fragmented tracking of backhaul opportunities across emails, phone calls, and carrier portals leads to lost revenue from underutilized capacity
Overbooked dock slots at distribution centers cause overtime for drivers, inflating HOS (Hours of Service) violations and ELD (Electronic Logging Device) compliance risks
Compliance headaches from unverified appointment logs in TMS (Transportation Management Systems) risk FMCSA audits and fines up to $15,000 per violation
Our Custom AI Appointment Scheduler Built for Freight Efficiency
With over a decade in logistics tech, we've engineered solutions that cut through the noise of fragmented tools—delivering enterprise-grade automation tailored to your freight workflows.
Why Choose Us
Picture your dispatch team like a well-oiled convoy, no longer stalled by endless back-and-forth. We build a bespoke AI system that integrates directly with your TMS and carrier portals. It anticipates conflicts, auto-books optimal slots, and sends smart confirmations. No more chasing emails or ringing carriers at odd hours. This isn't off-the-shelf software; it's a production-ready engine designed for your exact routes, load types, and volume—ensuring every appointment aligns with your bottom line.
What Makes Us Different:
Unlock Time Savings That Drive Real ROI
Slash Weekly Scheduling Hours by 75%
Slash Weekly Scheduling Hours by 75%: Dispatchers waste 15-20 hours coordinating LTL pickups and cross-dock assignments manually. Our AI handles confirmations, rescheduling, and EDI (Electronic Data Interchange) integrations autonomously, freeing your team for high-value tasks like backhaul optimization. Expect a 3-month ROI from reduced labor costs alone—industry benchmarks show $50K+ annual savings for mid-sized fleets handling 1,000+ loads yearly.
Boost On-Time Performance to 98%
Boost On-Time Performance to 98%: Freight delays from missed receiver slots cost carriers 2-5% in revenue leaks via demurrage and accessorial charges. This custom system uses predictive alerts to prevent no-shows, integrating real-time weather, traffic data from sources like INRIX, and carrier ETAs for proactive adjustments. Clients report 40% fewer demurrage fees within the first six months, turning scheduling from a liability into a competitive edge for refrigerated and hazmat loads.
Achieve 4x Faster Carrier Response Times
Achieve 4x Faster Carrier Response Times: Manual processes mean carriers ignore 30% of outbound calls for tender confirmations. Our AI sends targeted, automated requests via SMS, email, and MC (Motor Carrier) portal integrations, with two-way EDI for instant confirmations. This efficiency gain scales with your volume, delivering measurable productivity boosts—proven to handle 500+ FTL appointments weekly without added headcount, reducing tender rejections by 25%.
What Clients Say
"Before AIQ's scheduler, our dispatchers were glued to phones for hours booking LTL pickups at third-party warehouses. Now, it's all automated—we cut no-shows from 12% to under 2% in the first quarter, saving us about 18 hours a week on backhauls and keeping our drivers moving without OT spikes or HOS violations."
Mike Harlan
Operations Manager, Midwest Freight Haulers (150-truck LTL fleet serving the Midwest corridor)
"We handle 200+ reefer loads monthly across the Eastern seaboard, and conflicting slots at food distributors were killing our efficiency. The custom AI they built syncs perfectly with our TMS via EDI—confirmations come back in minutes, not days. ROI hit in two months; no more demurrage surprises eating into margins, with a 35% drop in detention charges."
Sarah Kline
Logistics Director, Eastern Transport Solutions (Specializing in temperature-controlled freight for perishable goods)
"As a smaller fleet running cross-country dry van hauls from California to the Northeast, we couldn't afford scheduling slip-ups on intermodal routes. AIQ tailored this to our exact routes and carrier list, integrating with our ELD system—it's like having an extra dispatcher who never sleeps. Dropped our manual entry errors by 90%, and our on-time rate jumped to 97% within four months. Game-changer for scaling without chaos or FMCSA compliance issues."
Tom Reyes
Fleet Supervisor, Pacific Cargo Lines (40-truck operation focused on long-haul intermodal shipments)
Simple 3-Step Process
Discovery and Workflow Mapping
We dive into your current scheduling processes, analyzing TMS data, carrier interactions, and pain points like peak-season overloads to blueprint a system that fits your freight operations seamlessly.
Custom AI Development and Integration
Our engineers code your tailored scheduler, linking it to your tools for real-time data flow—testing rigorously to ensure it handles high-volume bookings without a hitch, just like optimizing a convoy for peak efficiency.
Deployment, Training, and Optimization
We roll out the system with hands-on training for your team, then monitor performance, tweaking AI models based on live freight data to maximize savings and adapt to evolving logistics demands.
Why We're Different
What's Included
Common Questions
How does this automation integrate with our existing TMS?
We start by mapping your specific TMS setup, whether it's Oracle, SAP, or a niche like Rose Rocket. Our engineers create secure, bidirectional APIs that pull load details and push confirmed appointments directly into your system. This eliminates manual entry errors common in freight ops. For instance, during discovery, we analyze your data flows to ensure compatibility with custom fields like HAZMAT flags or temperature controls. Deployment includes full testing to handle peak volumes without downtime—clients typically see seamless integration within 4-6 weeks, reclaiming hours lost to disjointed tools.
What kind of time savings can we realistically expect?
Based on our work with similar freight firms, expect 10-20 hours per week saved on scheduling alone. Dispatch teams often spend 30% of their day chasing confirmations; our AI automates that, using predictive models trained on your past data. One client, a regional LTL carrier, reduced coordination time from 18 hours to 4 per week, boosting overall productivity by 25%. ROI kicks in fast—typically 2-3 months through lower labor costs and fewer delays. We track this with built-in metrics, adjusting as your routes evolve to maintain those gains.
Is the system secure for handling sensitive freight data?
Absolutely—security is non-negotiable in logistics. We build with enterprise-grade encryption, compliant with standards like SOC 2 and GDPR, plus DOT-specific logging for audits. Data stays within your controlled environment, with options for on-prem hosting to avoid cloud risks. Features include role-based access so only authorized dispatchers see carrier details. In one deployment for a cross-border hauler, we integrated secure EDI exchanges that passed rigorous carrier audits without issues. Regular vulnerability scans and updates ensure your appointments and load info remain protected against breaches.
Can it handle seasonal spikes in freight volume?
Yes, our systems are designed to scale effortlessly with demand surges, like holiday peaks or harvest seasons. The AI uses machine learning to forecast and allocate resources, handling up to 10x normal volume without added costs. For a produce transporter, we optimized for summer rushes, auto-adjusting slots based on real-time truck availability and reducing overload by 35%. Post-launch, we monitor performance and fine-tune algorithms, ensuring reliability year-round. No more scrambling during high season—it's built to keep your operations humming smoothly.
How much customization is involved for our unique workflows?
Full customization from the ground up. We don't deploy templates; instead, we tailor every aspect to your freight specifics—think custom rules for flatbed vs. dry van loads, or integrations with niche carriers. The process begins with a deep dive into your workflows, incorporating details like preferred time windows or regional compliance. A mid-sized fleet we worked with had unique cross-dock needs; we built algorithms that prioritized those, cutting setup time by 50%. This owned system evolves with your business, delivering precise efficiency without the limitations of generic tools.
What support do you provide after implementation?
Ongoing support is baked in, starting with comprehensive training for your team on the dashboard and mobile features. We provide 24/7 monitoring for the first 90 days, with a dedicated logistics engineer optimizing based on your data—tweaking for better carrier response rates, say. Monthly reviews track KPIs like time saved and on-time metrics, with adjustments as needed. Clients appreciate our proactive approach; one reported a 15% efficiency bump six months post-launch from our refinements. You're not left hanging—it's a partnership for sustained ROI in your freight operations.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.