Stop Losing Delivery Orders to Voicemail Custom AI Voice Agents That Answer Every Call, 24/7
Imagine capturing 30% more orders by never missing a late-night call from a hungry customer—without hiring extra staff or dealing with clunky phone systems.
Join 250+ businesses with round-the-clock customer capture
The "Silent Kitchen" Problem
Hungry customers calling after closing time for late-night tacos or pizza get ignored, leading to lost repeat business from night owls
Peak-hour call overloads during lunch rushes for sandwiches and salads cause dropped orders and frustrated drivers navigating traffic
Incorrect order details from rushed phone notes on custom burgers or vegan options result in wrong deliveries and bad reviews on apps like DoorDash
No real-time updates on delivery ETAs for hot meals during dinner peaks leave customers hanging, tanking satisfaction scores on Yelp or Google
Missed promo upsells during calls for add-ons like garlic bread or extra cheese mean leaving money on the table in high-margin side sales
After-hours cancellations or changes for prepped orders like stir-fries go unnoticed, wasting driver time and fresh ingredients
Round-the-Clock AI Voice Agents Built for Your Delivery Workflow
We've powered delivery ops for pizzerias and meal kits, turning chaotic phone lines into efficient order machines
Why Choose Us
Let's be honest, in food delivery, timing is everything—like a perfectly timed pizza drop-off. Your current setup? It's like running a kitchen with half the burners on the fritz. We build custom AI voice agents at AIQ Labs that listen, respond, and act 24/7, tailored to your menu, routes, and rush patterns. No off-the-shelf bots here; we integrate directly with your POS and dispatch systems for seamless order flow. You're probably thinking, 'Can it really handle accents or special requests?' Absolutely—our agents are trained on real delivery dialogues to confirm orders accurately and upsell naturally.
What Makes Us Different:
Capture Every Craving, Anytime
Never Miss a Late-Night Lead
Never Miss a Late-Night Lead: Your AI agent fields calls round-the-clock, turning 2 AM hunger pangs for midnight snacks into confirmed orders within 30 seconds. In one case, a burger joint saw a 25% uptick in off-hours sales over three months, all without waking up staff. It's like having a tireless host who never clocks out, ensuring every potential delivery dollar from craving calls lands in your pocket.
Skyrocket Customer Satisfaction
Skyrocket Customer Satisfaction: Instant responses mean no voicemail purgatory—customers get confirmations, updates on order prep times, and even menu suggestions for pairings like fries with burgers right away. Delivery services using our agents report 40% fewer complaints within the first quarter, with reviews jumping from 'okay' to 'lightning-fast service' on platforms like Uber Eats. Picture your app ratings climbing as word spreads about your always-on reliability for fresh, timely deliveries.
Streamline Ops and Cut Costs
Streamline Ops and Cut Costs: Automate order taking and routing to free your team from phone duty during prep rushes for items like fresh salads. A local sushi delivery cut staffing costs by 15% while handling 20% more volume in peak hours—our agents even flag dietary tweaks like no nuts or upsell add-ons such as miso soup, boosting average ticket sizes by 12% without extra effort.
What Clients Say
"Before AIQ's voice agent, we'd lose half our Friday night calls for wings and fries to voicemail—customers just hung up and ordered from competitors. Now, it handles everything from gluten-free pizza swaps to confirming addresses with traffic-aware ETAs, and our delivery completion rate jumped from 75% to 95% in the first month. It's a game-changer for our small team during bar rush hours."
Maria Gonzalez
Operations Manager, QuickBite Wings & Delivery
"I was skeptical about an AI taking pizza orders with custom toppings, but it nailed the details every time, even upselling drinks based on past prefs like pairing soda with spicy slices. We integrated it with our routing software, and driver mix-ups for hot deliveries dropped by 60% over two months. Honestly, it's like adding two staff members without the payroll hit during dinner peaks."
Raj Patel
Owner, Slice & Dash Pizzeria
"During our busy lunch hour for burrito bowls and wraps, calls pile up and orders get jumbled with add-on requests. The AI agent sorts it all—takes payments, checks inventory for out-of-stock guac, and texts ETAs based on kitchen prep times. Sales increased 18% last quarter, and customers love the quick, no-fuss experience with accurate spice levels. Wish we'd done this sooner for our high-volume shifts."
Elena Vasquez
General Manager, Urban Eats Mexican Delivery
Simple 3-Step Process
Discovery and Customization
We dive into your delivery setup—menus, peak times, common customer quirks—to build an agent that fits like a glove. No cookie-cutter stuff; it's all about your workflow.
Integration and Training
Our team wires it into your POS, dispatch, and inventory systems, training the AI on real call samples so it sounds natural and handles food-specific lingo flawlessly.
Launch and Optimization
Go live with monitoring, tweaking based on live data—like fine-tuning a recipe. You'll see immediate wins in captured orders, with ongoing support to keep it humming.
Why We're Different
What's Included
Common Questions
How does the AI handle accents or noisy backgrounds common in food delivery calls?
Great question—delivery calls often come from bustling streets or kitchens. Our custom AI voice agents are trained on diverse audio samples, including urban noise and various accents, using advanced speech recognition fine-tuned for food lingo like 'extra cheese' or 'no onions.' We start by analyzing your call logs to mimic real interactions. For instance, a falafel delivery service we built for saw 98% accuracy in order capture, even during rush hour. It's not magic; it's targeted training that adapts to your customer base, ensuring nothing gets lost in translation and orders arrive just right.
Can it integrate with our existing delivery management software?
Absolutely, integration is our bread and butter. We connect the AI directly to platforms like DoorDash integrations, Uber Eats APIs, or your in-house dispatch tools via secure APIs. This means when a call comes in, the agent pulls real-time inventory from your POS, routes the order to the nearest driver, and updates ETAs automatically—no manual typing needed. A client with a custom Route4Me setup went from 20-minute order processing to under 2 minutes. We map it to your exact workflow during discovery, so it feels like an extension of your team, not a bolt-on.
What if a customer has a special request the AI can't handle?
We're all about smooth handoffs. If something tricky comes up—like a rare allergy swap or a custom combo not on the menu—the AI detects it and seamlessly transfers to your on-call staff with full context shared, like the call transcript and order details. It whispers a quick summary too, so no repeating the story. In practice, for a wing joint we helped, 85% of calls resolved fully automated, but those 15% transfers were lightning-fast, keeping satisfaction high. It's designed to escalate smartly, preserving that personal touch without derailing efficiency.
How secure is customer data, especially payment and address info?
Security is non-negotiable in food delivery, where trust builds loyalty. Our agents use end-to-end encryption for all voice data and comply with PCI standards for payments, storing nothing sensitive on our end—everything routes straight to your secure POS. Addresses are anonymized post-delivery. We've built this with lessons from our RecoverlyAI platform, which handles regulated calls. A meal prep service reported zero breaches after a year, and we audit regularly. You're in control, with full logs for compliance, so you can focus on slinging meals, not worrying about data slips.
What's the setup time, and do I need tech expertise on my end?
Setup is straightforward and quick—typically 4-6 weeks from kickoff to launch, depending on your system's complexity. We handle the heavy lifting: discovery calls, custom building, testing with your sample calls, and integration. You provide access to your tools and some call examples; no coding required from you. For a curry delivery chain, we were live in under a month, with their manager just reviewing scripts. Post-launch, our dashboard makes monitoring easy, like checking daily order stats over coffee. It's built for busy owners like you, minimizing disruption while maximizing uptime.
Will this work for small delivery operations with low call volume?
Yes, it's perfect for scaling from small to big. Even with 20 calls a day, our AI pays off by capturing every one without fixed costs eating margins. We customize for low-volume patterns, like focusing on quality responses over high throughput. A family-run taco truck service started with us and saw orders double in three months as the agent handled weekend spikes flawlessly. Pricing scales with usage, so no overpaying for quiet days. Think of it as a reliable sidekick that grows with you, ensuring even slim hours turn into steady revenue without extra hires.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.