For Ghost Kitchens Juggling Delivery Orders Around the Clock

Stop Missing Late-Night Delivery Inquiries With Custom AI Voice Agents That Answer Every Call, 24/7

Imagine your ghost kitchen never dropping the ball on a 2 a.m. Uber Eats query—our AI voice agents deliver instant responses, boosting order volume by up to 30% without you lifting a finger after hours.

Join 150+ food service pros capturing every opportunity without the chaos

Respond to customer calls in seconds, even at 3 a.m. peak rush

Seamlessly integrate with your POS and delivery apps for flawless order flow

Cut down on no-shows by confirming reservations instantly over the phone

The "After-Hours Blackout" Problem

Hungry customers calling after close for late-night pizza orders, only to hit voicemail and order from competitors instead

Overwhelmed line cooks and servers fumbling high-volume burger and fries order calls during the dinner rush

Lost revenue from unhandled special requests like gluten-free pasta swaps or nut allergy checks on desserts

Delivery delays from miscommunicated pickup times for Uber Eats drivers during peak hours

Frustrated repeat customers hanging up on long wait times for simple questions about today's soup specials or side portion sizes

Compliance headaches from inconsistent handling of food safety inquiries about cross-contamination in shared fryers

Our Custom-Built AI Voice Agents: Tailored for Your Ghost Kitchen's Rhythm

We've powered over 50 food service operations, from bustling ghost kitchens to full-service spots, turning chaotic call volumes into smooth, revenue-boosting conversations.

Why Choose Us

Let's be honest—running a ghost kitchen means your phone's blowing up non-stop, but after hours? It's crickets, and that's costing you orders. Here's the thing: our AI voice agents from AIQ Labs are custom-engineered for your exact setup. We dive into your menu, delivery integrations, and peak-hour madness to build a voice system that sounds like your best staffer—warm, quick, and always on. No cookie-cutter bots. This is yours, handling everything from confirming a late-night falafel order to upselling sides, 24/7. You're probably thinking, 'Can it really mesh with my DoorDash flow?' Absolutely—we make it seamless.

What Makes Us Different:

Trained on your menu and specials for spot-on recommendations, like suggesting that viral poke bowl

Integrates directly with your kitchen management system to log orders in real-time

Handles accents and slang from diverse delivery zones without missing a beat

Unlock Round-the-Clock Wins for Your Kitchen

Capture Every Late-Night Lead Without Fail

Capture Every Late-Night Lead Without Fail: Ghost kitchens thrive on impulse orders like midnight ramen or wing deliveries, but after 10 p.m., missed calls mean missed money—up to $500 per busy night. Our AI agents answer instantly, qualifying cravings, suggesting add-ons like extra sauce, and booking deliveries—turning a potential 20% order dip into steady revenue, just like how a well-timed spice rub elevates a basic dish.

Boost Customer Satisfaction Through Instant, Friendly Service

Boost Customer Satisfaction Through Instant, Friendly Service: Customers hate waiting on hold while your team's buried in prep for the lunch rush. With 24/7 availability, our agents provide warm, conversational responses—checking if the salad has dairy for lactose-intolerant diners or customizing burritos with no onions on the spot. Result? Happier eaters who reorder more, reducing churn by up to 25% and keeping your Yelp ratings above 4.5 stars.

Streamline Operations and Cut Hidden Costs

Streamline Operations and Cut Hidden Costs: No more hiring extra staff for phone duty during brunch shifts or losing sleep over after-hours gaps in catering inquiries. Our custom agents handle routine inquiries efficiently, like confirming vegan options or reservation slots, freeing your team for what they do best: crafting killer meals. It's like having a tireless sous chef for customer service, slashing overtime expenses by 40% while you focus on scaling menu items.

What Clients Say

"Before AIQ's voice agent, we'd lose half our weekend night calls to voicemail during our 11 p.m. to 2 a.m. rush—that's easily 50 wing and nacho orders gone. Now, it handles everything from spicy sauce customizations to confirming DoorDash driver ETAs, and our monthly revenue jumped 18% in just two months. Total game-changer for our taco ghost kitchen."

Maria Gonzalez

Operations Lead, Midnight Tacos Ghost Kitchen, Los Angeles

"I was skeptical about an AI taking calls for our vegan spot, but it's nailed the friendly vibe and even upsells our gluten-free quinoa bowls accurately without missing a beat. Cut our after-hours misses by 90% for those 9 p.m. smoothie requests, and customers rave about the quick responses on Google reviews. Wish we'd implemented this sooner for our plant-based menu."

Alex Rivera

Founder and Head Chef, Green Bowl Vegan Eatery, Portland

"Our kitchen was drowning in calls during lunch rushes for sandwich mods, leading to wrong orders like extra pickles forgotten and bad TripAdvisor reviews. The custom agent we built with AIQ integrates perfectly with our Square POS, confirming details like bread allergies flawlessly. Saw a 15% drop in errors within the first month and happier staff—no more phone juggling while plating paninis."

Jordan Lee

General Manager, Urban Eats Sandwich Shop, Chicago

Simple 3-Step Process

Step 1

Discovery and Customization

We start by mapping your ghost kitchen's workflow—your menu quirks, delivery partners, and busiest hours—to design an AI agent that fits like a glove, not some off-the-shelf mitt.

Step 2

Build and Integrate

Our engineers craft the voice system with your branding in mind, wiring it into your POS, inventory, and apps for seamless order capture—no more data silos slowing you down.

Step 3

Launch and Optimize

We roll it out with full training, then monitor calls to tweak for peak performance, ensuring your agent evolves with your menu and customer trends for ongoing wins.

Why We're Different

We build from scratch using advanced frameworks, not just assemble rented tools—giving you true ownership over a scalable system that grows with your kitchen's demands.

Unlike generic agencies, we focus on deep integrations tailored to food service chaos, like real-time menu updates, so your AI never suggests yesterday's special.

Our frustration with subscription traps drives us to create unified solutions—you ditch the app overload for one powerful asset that handles calls end-to-end.

We prioritize production-ready voice tech that complies with food safety regs, avoiding the brittle bots that crash during your dinner rush.

Every agent is voice-trained on your actual customer interactions, ensuring natural convos that build loyalty, not robotic frustrations.

We deliver custom UIs for monitoring call insights, empowering you to spot trends like rising demand for low-carb options without juggling dashboards.

Our multi-agent architecture means smarter handoffs—if a query gets complex, it seamlessly loops in your team, unlike one-size-fits-all chat tools.

Born from real-world builds, we avoid no-code limits, engineering robust systems that handle high call volumes without dropping the ball.

We emphasize long-term ownership: no vendor lock-in, just a digital asset you control, reducing costs over time as your ghost kitchen expands.

Our track record in regulated spaces ensures your AI handles sensitive info like allergies with precision, keeping you compliant and customers safe.

What's Included

Natural voice synthesis mimicking your brand's tone for welcoming customer interactions

Real-time menu lookup and personalization, suggesting add-ons based on past orders

Seamless integration with DoorDash, Uber Eats, and POS systems for instant order logging

24/7 call handling with intelligent routing to humans for complex allergy discussions

Automated order confirmation and ETA updates to reduce delivery mishaps

Call analytics dashboard tracking peak inquiry times and conversion rates

Multi-language support for diverse urban customer bases

Custom scripts for upselling specials, like promoting your seasonal ramen bowl

Compliance features for recording consents and food safety verifications

Scalable architecture to handle surges during events or viral menu launches

Easy admin controls to update menus or hours without developer help

Fallback protocols ensuring no call goes unanswered, even during system tweaks

Common Questions

How does the AI voice agent handle custom orders like 'no onions, extra spicy'?

Great question—customization is key in ghost kitchens. We train the agent on your menu's specifics, so it parses requests accurately, confirms details with the caller, and logs them directly into your POS. For instance, if someone's tweaking a burger, it asks clarifying questions naturally, like 'Would you like that spice level on the patty or the sauce?' This cuts errors by 70%, based on our deployments. It's all built custom to your workflow, ensuring nothing falls through the cracks during busy nights.

Can it integrate with my existing delivery apps without disrupting operations?

Absolutely, integration is our bread and butter. We connect the AI to platforms like DoorDash or Postmates via secure APIs, so when a call comes in, it pulls real-time availability and pushes orders straight through. No manual entry needed—think of it as an invisible conveyor belt linking phone to kitchen. In one recent project for a sushi ghost kitchen, this setup reduced order processing time from 5 minutes to under 30 seconds, keeping your line moving smoothly without any downtime during setup.

What if a customer has a complaint or needs to speak to a human?

We design for seamless escalation. The agent detects frustration or complexity—like a delivery dispute—and politely transfers to your on-call staff with full context shared upfront. It's like passing a hot pan in the kitchen; everything's prepped. Plus, it logs the interaction for follow-up, helping you resolve issues faster. Clients report 40% quicker resolutions this way, turning potential bad reviews into loyal fans.

Is the AI available right away, or is there a long setup period?

You're probably thinking setup sounds like a hassle, but we streamline it. After our initial discovery call, we build and test in 2-4 weeks, depending on your integrations. It's not instant coffee—more like brewing the perfect sauce—but we prioritize quick wins, like launching basic call handling first while fine-tuning the rest. For a pizza ghost kitchen we worked with, they were fielding calls within 10 days, capturing orders they would've missed.

How do we ensure the AI sounds professional yet friendly for food service?

Food service is all about warmth, so we customize the voice and scripts to match your vibe—energetic for a taco spot, chill for poke bowls. Using advanced TTS tech, it sounds human, with pauses and enthusiasm that build rapport. We even A/B test phrases based on your customer feedback. One client noted their satisfaction scores rose 25% because the agent felt like 'a friendly neighbor taking the order,' not a robot.

What about costs— is this cheaper than hiring phone staff?

Upfront, it's an investment, but it pays off fast. No salaries, benefits, or training—our custom agents run on efficient cloud infra, often costing less than one part-time hire after year one. For a mid-sized ghost kitchen, we cut call-related expenses by 50%, recouping costs in 3-6 months through extra orders. It's scalable too; as calls grow, costs don't spike like with staff.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.

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