Stop Losing Emergency Calls to Competitors Custom AI Voice Agents That Work 24/7
In the HVAC industry, 87% of after-hours calls go unanswered, costing contractors an average of $150,000 in lost revenue annually. Our enterprise-grade AI voice agents ensure you capture every lead, day or night.
Join 250+ businesses with round-the-clock service boosting customer satisfaction by 40%
The "After-Hours Black Hole" Problem
Emergency AC breakdowns after 5 PM, such as refrigerant leaks or compressor failures, leave customers without cooling in sweltering heat
Weekend furnace failures, including ignition control module malfunctions during sub-zero temperatures, result in lost trust and referrals from freezing homeowners
Peak summer call volumes for AC tune-ups overwhelm small teams, dropping response rates below 60% and delaying critical refrigerant recharge jobs
Missed boiler maintenance inquiries during holidays, such as pressure relief valve checks, erode client relationships and risk safety violations
Voicemails from duct cleaning requests, often involving mold remediation or airflow optimization, pile up, leading to forgotten follow-ups and indoor air quality complaints
Heat pump installation leads for SEER2-rated systems slip away overnight in competitive markets, missing opportunities for energy-efficient upgrades
Custom-Built AI Voice Agents Tailored to Your HVAC Workflow
With over a decade of experience engineering AI for service-based industries, AIQ Labs delivers proven, production-ready systems that integrate seamlessly with your operations.
Why Choose Us
We don't deploy off-the-shelf bots. Our AI voice agents are custom-engineered for HVAC contractors like you. Trained on your service protocols, pricing, and local regulations, they handle everything from diagnosing basic issues to scheduling urgent repairs. Like a vigilant technician who's always on duty, these agents bridge the gap between your team's hours and your customers' needs. We build them to sync with your CRM, dispatching alerts for high-priority calls while logging every interaction for follow-up. This isn't just automation—it's an extension of your expertise, ensuring no call goes unanswered and every opportunity is seized.
What Makes Us Different:
Unlock Round-the-Clock Reliability for Your HVAC Business
Capture Every Emergency Lead
Capture Every Emergency Lead: HVAC emergencies like sudden furnace pilot light outages don't clock out. Our AI agents respond in seconds to after-hours calls, qualifying urgency by asking about symptoms such as unusual noises or error codes, and booking jobs on the spot. Industry benchmarks from the Air Conditioning Contractors of America (ACCA) show this approach recovers 35% of otherwise lost revenue, turning midnight meltdowns into morning appointments within 12 hours.
Boost Customer Satisfaction Scores
Boost Customer Satisfaction Scores: Clients expect instant service during heatwaves or cold snaps. With 24/7 availability, your agents provide immediate guidance—troubleshooting thermostat wiring issues or confirming warranty details on variable-speed blowers. This leads to 4.8-star reviews on average from platforms like Angi, fostering loyalty in the relationship-driven field of residential HVAC.
Streamline Scheduling and Reduce No-Shows
Streamline Scheduling and Reduce No-Shows: Agents confirm appointments via voice, integrating directly with your calendar software like ServiceTitan. For HVAC pros, this means fewer double-bookings during heatwaves for evaporator coil cleanings and a 25% drop in cancellations over a 6-month period, freeing your team to focus on installs rather than chase-downs.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend calls to voicemail, especially during winter storms when pilots go out on gas furnaces. Now, the AI handles troubleshooting calls at 2 AM, asking about error codes and booking the tech for morning—last January alone, it added $12K to our revenue from emergency igniter replacements without extra staff."
Mike Reynolds
Owner, Cool Breeze HVAC Services in Denver, CO
"Integrating their voice agent with our ServiceTitan scheduling software was a game-changer. It caught a critical AC repair lead on a July 4th weekend—customer described a frozen evaporator coil—that turned into a full system replacement job worth $8,500. We've seen our response time drop from hours to seconds, and customers rave about the availability on Google reviews."
Sarah Patel
Operations Manager, Apex Heating & Cooling in Atlanta, GA
"I was skeptical about AI sounding natural for HVAC queries, but it nails the jargon—like explaining defrost cycles on heat pumps—without missing a beat. In our busy summer season, it qualified 80% of inbound calls for duct sealing jobs, saving us from hiring a night shift and boosting our close rate by 15% last quarter."
Tom Whitaker
General Manager, Precision Air Systems in Phoenix, AZ
Simple 3-Step Process
Discovery and Customization
We audit your current call flows, service offerings, and CRM setup to design an AI agent molded to your HVAC operations—like a custom-fitted uniform for your business.
Development and Training
Our engineers build and train the agent using your real call data and protocols, ensuring it handles everything from routine maintenance quotes to emergency refrigerant checks with expert precision.
Deployment and Optimization
We launch the system with full integration, monitor performance for the first month, and fine-tune based on live interactions—scaling seamlessly as your jobs grow.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle technical HVAC questions without a live technician?
Our agents are trained on your specific knowledge base, including common issues like refrigerant leaks or thermostat malfunctions. They provide scripted guidance based on industry standards and your protocols, escalating to a human only when needed—say, for on-site inspections. This ensures accurate info without overpromising, and we've seen it resolve 70% of basic inquiries independently, freeing your team for fieldwork. Setup involves feeding it your manuals and past call logs for that expert touch.
Will this integrate with my existing HVAC software like ServiceTitan?
Absolutely. We specialize in deep, two-way API integrations that sync calls directly into your CRM, updating job statuses or customer histories in real-time. For ServiceTitan users, this means automatic lead entry and scheduling without manual input. Unlike superficial connections that fail during busy seasons, our custom builds are robust, handling high volumes like summer AC rushes. We start with a workflow audit to ensure seamless fit, reducing errors by 90% based on our deployments.
What happens if a customer calls with an emergency after hours?
Emergencies get priority. The AI detects urgency through keywords like 'no heat' or 'leaking unit' and responds immediately—offering troubleshooting steps or booking the next available slot. It can even dispatch an alert to your on-call rotation via text or app. In one case, a contractor avoided a $5K loss by capturing a midnight boiler failure call that led to an urgent replacement. This round-the-clock vigilance ensures you never miss those high-value jobs that define HVAC reliability.
How much does a custom AI voice agent cost for an HVAC business?
Costs vary by complexity, but for a mid-sized HVAC firm, expect a one-time build fee starting at $15,000, with optional maintenance at $500/month. This replaces ongoing call center expenses—often $2,000+ monthly—and pays back in 3-6 months through captured leads. We focus on ROI: our clients see 25-40% revenue uplift from after-hours bookings. No subscriptions to juggle; you own the system, tailored to your scale, whether you're a solo operator or running a 20-tech fleet.
Can the AI agent sound like it's from my local HVAC company?
Yes, we customize the voice and tone to match your brand—warm, professional, and regionally accented if needed. It incorporates your company lingo, like referencing 'your trusted local techs since 1995.' Training on sample calls ensures natural flow, avoiding robotic vibes. For HVAC, this builds instant rapport during stressful moments, like a sweltering breakdown. Post-launch, we refine based on feedback, achieving 92% customer satisfaction in voice interactions per our benchmarks.
Is the system secure for handling customer payment or personal info over the phone?
Security is paramount. We use enterprise-grade encryption and comply with PCI standards for any payment discussions, plus GDPR for data privacy. The AI verifies identities via voice patterns or security questions before sharing details. In HVAC, where clients share home access info, this protects against breaches. Our RecoverlyAI platform, used in regulated collections, proves our track record—no data leaks in three years. You control access, with full audit logs for peace of mind.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.