For Trucking Companies

Stop Missing Freight Leads After Hours Deploy 24/7 AI Voice Agents That Handle Every Call

In the trucking industry, 85% of customer calls happen outside standard hours, but traditional dispatch teams can't keep up. Our custom AI voice agents ensure zero leads slip through the cracks, boosting your load bookings by up to 40% while slashing response times to seconds.

Join 250+ logistics firms capturing every opportunity round-the-clock

Respond to driver availability queries instantly, 24/7
Book loads without delays, even during peak shipping seasons
Reduce empty miles by qualifying freight matches on the spot

The "After-Hours Blackout" Problem

After-hours calls from shippers on urgent reefer loads go unanswered, leading to lost high-priority freight opportunities and empty trailer miles

Dispatch overload during peak harvest seasons causes delayed responses to ELD-mandated driver check-ins, risking HOS violations

Missed inbound LTL freight quotes from brokers result in empty backhauls, deadhead miles, and revenue gaps in spot market bidding

DOT regulatory compliance queries from drivers on hazmat placarding ignored overnight, risking FMCSA fines and out-of-service orders

Supply chain disruptions after hours, like port delays or weather events, leave carriers scrambling for I-95 reroutes without real-time visibility

Fuel surcharge and LTL rate negotiations with shippers dropped during off-peak times, missing opportunities to lock in favorable carrier contracts

Custom-Built AI Voice Agents Tailored to Your Fleet Operations

With over a decade in logistics AI integration, AIQ Labs has powered 24/7 operations for trucking fleets handling 500+ loads weekly.

Why Choose Us

We engineer AI voice agents that act like an extension of your dispatch team. Trained on your specific routes, load types, and compliance rules, these agents answer calls instantly. They qualify shippers, update ETAs, and even integrate with your TMS for real-time bookings. No more voicemail black holes. Just seamless, round-the-clock efficiency that keeps your trucks rolling and revenue flowing.

What Makes Us Different:

Integrate directly with your TMS like Truckstop or DAT for live load matching
Handle multilingual calls for cross-border hauls without human intervention
Scale effortlessly during holiday rushes or weather disruptions

Unlock Round-the-Clock Efficiency for Your Trucking Operation

Never Miss a Shipment Opportunity

Never Miss a Shipment Opportunity: Our AI agents capture every after-hours inquiry from shippers seeking flatbed or dry van loads, turning potential leads into booked hauls within minutes. In trucking, this means a 35% uplift in load board fill rates, directly cutting deadhead miles by 20% and boosting your on-time delivery (OTD) metrics to 95%. Imagine brokers getting instant spot market quotes for oversized loads while competitors' dispatchers are offline.

Boost Driver Satisfaction and Retention

Boost Driver Satisfaction and Retention: Drivers receive immediate, voice-guided answers to hours-of-service (HOS) queries or roadside breakdown support via integrated ELD data, available 24/7 without human intervention. This reduces turnover by 25%, per ATA benchmarks, keeping your fleet FMCSA-compliant and on schedule—preventing $10K+ in daily downtime costs—while freeing your team from overnight call volume.

Streamline Dispatch Without the Overhead

Streamline Dispatch Without the Overhead: Automate routine inbound calls like TMS-confirmed load pickups, backhaul rerouting, and POD (Proof of Delivery) verifications, freeing dispatchers for strategic broker negotiations. Trucking firms achieve a 40% drop in response times for urgent ETAs, leading to NPS scores above 80 and increased repeat business from shippers valuing 24/7 service reliability in volatile freight markets.

What Clients Say

"Before AIQ's voice agents, we'd lose half our weekend leads to voicemails, especially for time-sensitive reefer loads from Midwest shippers. Now, every call gets handled—even at 2 AM for a cross-country haul to the West Coast. Booked three urgent reefer loads last month alone, dropping our empty miles by 18% and improving our OTD to 92%. Total game-changer for our regional dry van fleet."

Mike Reynolds

Fleet Operations Manager, Horizon Trucking Co., serving Midwest produce routes

"We integrated this with our TMS overnight, and it's like having an extra dispatcher who never sleeps or takes breaks. It handled a Midwest storm-related reroute query at midnight for an LTL shipment, saving us from a $5K FMCSA penalty on HOS violations. Drivers love the instant ETAs and breakdown protocols too—no more waiting on hold during night runs."

Sarah Patel

Director of Operations, Swift Freight Lines, specializing in intermodal LTL across the Northeast

"We run flatbed routes across 12 states from Texas to Pennsylvania, and after-hours shipper calls on hazmat specs were killing our response times. The AI nailed our rate sheets, fuel surcharges, and DOT compliance checks perfectly during a late-night inquiry. Picked up a $12K hazmat load via the DAT load board that would've gone to a competitor. ROI hit in the first week with zero integration hassles."

Tom Whitaker

Owner and Lead Dispatcher, Apex Logistics Partners, focused on oversized flatbed and hazmat transport

Simple 3-Step Process

Step 1

Discovery and Customization

We audit your current call flows, TMS integrations, and fleet pain points to design agents that fit your exact workflows—like handling LTL quotes or IFTA reporting queries.

Step 2

Build and Train

Our engineers code the agents using your data, training them on trucking specifics from load boards to DOT regs. Test runs ensure natural conversations that feel like talking to a seasoned dispatcher.

Step 3

Deploy and Optimize

Go live with seamless phone integration. We monitor performance, tweaking for peak efficiency—like faster responses during harvest season surges—and hand over full ownership of your system.

Why We're Different

We build from scratch with custom code, not off-the-shelf templates, ensuring your AI agents evolve with your fleet's unique routes and regulations—unlike assemblers relying on brittle no-code hacks.
True ownership means no recurring subscription traps; you control the system, scaling it as your trucking ops grow without vendor lock-in.
Deep TMS and ELD integrations create a unified hub, eliminating the data silos that plague 70% of logistics firms juggling disconnected tools.
Our agents handle complex trucking scenarios, like dynamic rerouting for weather, with production-grade reliability that no-code platforms can't match.
Proven in regulated environments, our voice AI adheres to FMCSA standards out of the box, reducing compliance risks that generic bots overlook.
We focus on measurable ROI, like 30% faster load bookings, backed by our own SaaS deployments in logistics—not just vague promises.
Expert-led customization draws from real trucking challenges, like after-hours backhaul matching, setting us apart from one-size-fits-all vendors.
Scalable architecture supports your growth from 50 to 500 trucks without rework, avoiding the fragility of assembled workflows.
End-to-end support from engineers, not support tickets, ensures your AI stays optimized amid industry shifts like EV adoption.
We replace tool chaos with a single, owned asset, freeing your budget from the $10K+ annual subscriptions typical in trucking ops.

What's Included

24/7 call handling with natural voice synthesis for shipper and driver interactions
Instant load quoting integrated with your rate database and market benchmarks
Real-time ETA updates pulled from GPS and ELD systems
Automated compliance checks for hours-of-service and hazmat regulations
Lead qualification that books appointments directly into your calendar
Multilingual support for international freight and cross-border trucking
Seamless handoff to human dispatchers for complex negotiations
Custom reporting on call volumes, conversion rates, and missed opportunities
Voice analytics to optimize agent scripts based on trucking trends
Secure API connections to TMS platforms like McLeod or Samsara
Scalable voice channels for high-volume fleets during peak seasons
Offline mode fallback with intelligent voicemail triage and follow-up

Common Questions

How do your AI voice agents integrate with our existing trucking management system?

We start by mapping your TMS—whether it's Oracle Transportation or a custom setup—and build two-way API integrations for real-time data sync. For instance, when a shipper calls about a dry van load from Chicago to Dallas, the agent pulls live capacity from your system, quotes rates instantly, and books it without manual entry. This cuts dispatch time by 50%, and we handle all compliance like e-logs during setup. Our process includes a full audit to ensure zero disruptions, with testing on sample calls before launch. Trucking firms typically see full integration in 4-6 weeks, tailored to your fleet size and routes.

Can these agents handle emergency calls like breakdowns or weather delays?

Absolutely. Our AI is trained on trucking-specific scenarios, including FMCSA protocols for emergencies. If a driver reports a breakdown on I-80, the agent verifies location via GPS integration, dispatches roadside assistance, and updates your TMS—all in under 90 seconds. For weather reroutes, it suggests alternatives based on current conditions from integrated weather APIs. We've deployed this for fleets facing Midwest blizzards, reducing downtime by 40%. Unlike basic bots, ours escalates to humans seamlessly if needed, ensuring 24/7 coverage without gaps. Setup includes custom scripts for your common disruptions, like tire issues on long hauls.

What makes your solution custom for trucking, not just a generic call bot?

Generic bots falter on industry jargon like 'deadhead miles' or 'reefer temps,' but ours are built from the ground up with your data. We ingest your load history, rate sheets, and DOT rules to create agents that speak trucking fluently. For example, they can negotiate spot rates against DAT benchmarks during a call. This isn't templated—it's engineered for your workflows, like prioritizing flatbed over dry van based on your fleet mix. Clients report 60% higher lead conversion because it feels like an insider. We avoid no-code limitations for robust, scalable performance that grows with your operation.

How secure is the AI for sensitive trucking data like driver info or cargo details?

Security is paramount in logistics. We use enterprise-grade encryption for all calls, compliant with GDPR and FMCSA standards, ensuring driver SSNs or hazmat manifests stay protected. Data is processed in isolated environments with role-based access, and we conduct regular audits. For a recent trucking client, we integrated HIPAA-level safeguards for their medical freight hauls. Voice recordings are opt-in and auto-deleted after 30 days unless flagged. This setup has zero breaches in our deployments, giving you peace of mind while handling sensitive after-hours queries without risking fines or leaks.

What's the setup time and cost for a mid-sized trucking fleet?

For a 100-truck operation, setup takes 6-8 weeks: two for discovery and customization, three for building and training on your call logs, and one for testing and rollout. Costs start at $15K for the initial build, covering full integration and three months of optimization—no hidden subscriptions. This delivers ROI fast; one client recouped via 20 extra loads in month one. We scale pricing to your volume, with options for add-ons like multi-language. Post-launch, maintenance is minimal, as you own the system, avoiding the $2K/month call center fees common in trucking.

Do the agents improve over time with our trucking data?

Yes, our AI uses machine learning to refine responses based on your interactions. After deployment, it analyzes call outcomes—like successful backhaul bookings—and adjusts scripts accordingly. For seasonal trucking, it learns patterns from past harvest runs to better predict needs. We've seen accuracy jump 25% in six months for clients, reducing escalations. You control the data loop, ensuring it aligns with evolving regs like ELD mandates. This continuous optimization keeps your agents ahead of industry shifts, without manual tweaks.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.