Stop Overpaying for ServiceTitan's Rigid Field Service Tools Own a Custom AI System Built for Your Portfolio
Commercial real estate firms lose $250K+ annually on inefficient maintenance workflows and fragmented vendor tracking. Our tailored solutions cut that by 60%, delivering enterprise-grade efficiency without subscriptions.
Join 150+ businesses with streamlined property operations
The "ServiceTitan Lock-In" Problem
Fragmented Maintenance Scheduling Across Multi-Site Commercial Portfolios, Leading to Overlapping Service Calls and Downtime in Retail and Office Spaces
Manual Vendor Bidding and Compliance Tracking Nightmares for HVAC and Electrical Contractors in Multi-Tenant Buildings
Delayed Lease Compliance Reporting for Tenant-Facing Services, Risking Evictions and Penalty Clauses in Commercial Leases
Inaccurate CAPEX Budgeting from Siloed Preventive Maintenance Data on Elevators and Fire Safety Systems
High Turnover in On-Site Service Coordination Teams for Mixed-Use Developments and High-Rise Residences
Inefficient Emergency Response for HVAC and Plumbing Issues in High-Rise Assets, Causing Tenant Disruptions and Insurance Claims
Tailored AI Workflows That Fit Your Commercial Real Estate Operations Like a Custom Lease
With over a decade architecting solutions for property managers, we've empowered firms to own their tech stack, proven by a 95% client retention rate in volatile markets.
Why Choose Us
ServiceTitan's off-the-shelf model forces commercial real estate firms into a box—paying premiums for features that don't align with your unique portfolio needs. We build from the ground up. Imagine a system that anticipates maintenance bottlenecks, like predictive alerts for elevator downtime in your office towers, all integrated seamlessly with your Yardi or MRI software. No more wrestling with brittle APIs or vendor lock-in. Our approach starts with your exact workflows: site inspections, tenant requests, and budget tracking. We deploy AI to automate the chaos, creating a flexible, owned asset that scales with your acquisitions. Short on time? We handle the heavy lifting. Results? Faster resolutions, lower costs, and a competitive edge in asset management.
What Makes Us Different:
Unlock Efficiency Gains Tailored to Commercial Property Management
Accelerate Maintenance Response Times
Accelerate Maintenance Response Times: Our custom AI dispatches certified vendors instantly based on geo-fencing and specialized expertise in commercial HVAC or plumbing, slashing emergency resolution from days to hours—vital for minimizing downtime in Class A office buildings and boosting tenant satisfaction scores by up to 40% within the first quarter.
Optimize CAPEX and OPEX Budgeting
Optimize CAPEX and OPEX Budgeting: Gain AI-driven forecasts that analyze historical repair data for roof replacements or elevator modernizations against regional market rates, preventing overages on major projects. Firms achieve 25-35% savings on annual maintenance budgets over two years, turning fixed costs into strategic advantages for portfolio expansion.
Ensure Seamless Lease Compliance and Audits
Ensure Seamless Lease Compliance and Audits: Automate documentation for CAM reimbursements, service contracts, and annual fire inspections, generating audit-ready reports in real-time. This eliminates compliance risks in multi-tenant retail centers, reducing legal exposure by 60% and streamlining lease renewals with 50% less administrative hassle during peak renewal seasons.
What Clients Say
"We were overwhelmed by ServiceTitan's outdated interface for scheduling across our 15-property industrial portfolio in the Midwest. AIQ Labs developed a custom integration with our Yardi Voyager system—now preventive maintenance alerts for conveyor systems hit our mobile dashboard instantly, cutting unplanned outages by 45% in the last six months and improving our NOI by 12%."
Marcus Hale
Director of Operations, Metro Industrial Properties LLC
"Adopting a tailored AI solution transformed our management of a 25-story office tower in downtown Chicago. The automated vendor bidding scores bids on metrics like response time and OSHA compliance against our OPEX thresholds—no more manual spreadsheets. We saved $180K on plumbing and electrical contracts last year, freeing up capital for tenant improvements."
Elena Vasquez
Senior Property Manager, Summit Realty Group Inc.
"Our facilities team wasted days compiling lease compliance docs for HVAC servicing in our urban multi-family portfolio. AIQ's custom workflow now automates triple-net lease tracking and flags non-compliance early via API to our AppFolio platform. Implementation was seamless in four weeks, dropping audit prep from two full days to under an hour and avoiding $50K in potential fines."
David Kwon
Vice President of Facilities Management, Core Urban Holdings Partners
Simple 3-Step Process
Discovery and Audit
We dive into your current workflows, mapping pain points like multi-site vendor coordination and compliance tracking to pinpoint where ServiceTitan falls short.
Custom Design and Build
Our engineers architect your AI-powered system, integrating with tools like Yardi for seamless data flow and predictive analytics tailored to commercial assets.
Deployment and Optimization
We roll out the solution with full training, then refine based on real usage—ensuring it evolves with your portfolio expansions for long-term ownership.
Why We're Different
What's Included
Common Questions
How does your custom solution differ from ServiceTitan for commercial real estate?
ServiceTitan excels in residential field service but imposes rigid templates that don't adapt to commercial complexities like portfolio-wide compliance or CAPEX forecasting. We craft bespoke AI systems from scratch, aligning precisely with your needs—such as automating vendor bids for multi-building maintenance. This means no forced features; instead, you get flexible tools like predictive alerts for elevator inspections in office towers. Our clients report 50% faster workflows without the $10K+ monthly fees. Ownership ensures it evolves with your business, free from vendor updates that break integrations. Short implementation: 4-8 weeks for a production-ready system.
What real estate systems can you integrate with?
We specialize in deep, two-way integrations with leading CRE platforms including Yardi Voyager, MRI Software, AppFolio, and RealPage. For instance, our AI can pull lease data from Yardi to auto-generate service schedules, then push updates back for seamless reconciliation. Unlike ServiceTitan's limited connectors, we handle custom APIs for niche tools like energy management systems in green-certified buildings. This creates a single source of truth, reducing data entry errors that cost firms 20% in efficiency. We've integrated for over 100 properties, ensuring scalability as you acquire new assets without downtime.
How long does it take to build and deploy a custom AI system?
From initial audit to go-live, expect 6-12 weeks, depending on complexity. We start with a two-week discovery phase mapping your workflows—like tenant service requests in retail spaces. Then, 4-6 weeks for development using advanced AI frameworks, followed by testing and training. A recent project for a 20-building portfolio went live in 8 weeks, delivering immediate wins like 40% reduced response times for plumbing emergencies. Post-deployment, we provide optimization for the first three months at no extra cost, ensuring it fits your operations perfectly without the endless setup loops of off-the-shelf software.
Is the system secure for handling sensitive property data?
Absolutely—our solutions are built with enterprise-grade security from the outset, compliant with CRE standards like SOC 2 and GDPR for tenant privacy. We encrypt data in transit and at rest, using role-based access to protect details like lease terms or vendor contracts. For example, in high-security industrial parks, our AI logs access without exposing underlying data. This contrasts with ServiceTitan's generic compliance, which may not cover niche real estate regs. Regular audits and AI-driven anomaly detection safeguard against breaches, giving you peace of mind while focusing on asset growth.
What kind of ongoing support do you provide after launch?
We treat your system as a long-term partner asset, offering unlimited flexibility without subscriptions. Post-launch, included support covers the first 90 days for tweaks—like refining AI models for seasonal maintenance spikes in commercial spaces. Thereafter, optional maintenance ensures updates for new integrations, such as evolving ESG reporting requirements. Clients access a dedicated portal for minor requests, with 24-hour response SLAs. One firm adjusted their vendor scoring post-acquisition in just two days, maintaining 99% uptime. This ownership model means no vendor lock-in; you control the roadmap.
Can this scale if my firm acquires more properties?
Yes, our architecture is designed for growth, handling portfolios from 5 to 500+ assets without performance dips. Built on scalable cloud frameworks, it auto-adjusts to new sites—adding a retail center means instant integration of its service logs into your central dashboard. We've scaled systems for firms doubling in size, maintaining sub-second query times for reports on metrics like cost per square foot. No need to repurchase modules like in ServiceTitan; your owned system expands seamlessly, supporting mergers or expansions with minimal reconfiguration.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.