Stop Losing Towing Jobs to Slow Response Times Custom CRM Built for Your Fleet
Towing companies lose $12,000 annually on average from untracked leads and delayed follow-ups. Our enterprise-grade systems cut response times by 75%, ensuring every roadside call converts to revenue.
Join 250+ businesses with streamlined lead management
The "Lead Chaos" Problem
Dispatch calls for stranded motorists vanishing into voicemail black holes during night shifts
Paper logs burying emergency job requests from disabled vehicles on highways
Missed follow-ups on accident scene leads from multi-vehicle collisions
Fragmented data between tow trucks and office during impound coordination
Overloaded drivers juggling accident dispatch calls during peak rush hour traffic jams
Insurance claim leads for totaled vehicles stalling due to manual entry delays in tow reports
Tailored CRM Solutions Engineered for Towing Efficiency
With over a decade of experience optimizing automotive workflows, we've delivered proven track record results for 150+ towing operations nationwide.
Why Choose Us
Generic CRMs treat your towing business like just another service provider. They ignore the chaos of 24/7 roadside demands, the urgency of accident tows, and the precision needed for fleet coordination. At AIQ Labs, we build custom CRM systems from the ground up, tailored to your exact needs—whether you're a single-truck operation or managing a multi-location fleet. Our enterprise-grade platforms integrate seamlessly with your dispatch software, GPS trackers, and accounting tools, creating a unified system that feels like an extension of your team. No more one-size-fits-all limitations. This is flexible, built-for-you software that adapts to your workflow, slashing inefficiencies and boosting your bottom line.
What Makes Us Different:
Unlock Efficiency That Drives Your Towing Business Forward
Lightning-Fast Lead Response
Lightning-Fast Lead Response: Respond to emergency breakdown calls in under 2 minutes using GPS-enabled auto-assignment to the nearest tow truck, reducing no-shows by 60% and capturing 30% more flat tire or battery jump leads that competitors miss during rush hours.
Revenue Recovery from Forgotten Follow-Ups
Revenue Recovery from Forgotten Follow-Ups: Automate nurturing for repeat clients like fleet managers needing regular semi-truck tows or impounds, with towing firms seeing a 45% uplift in repeat business within 6 months, turning one-off accident recoveries into steady contracts without manual chasing.
Seamless Fleet Integration
Seamless Fleet Integration: Sync leads directly with your tow truck GPS, ELD systems, and digital invoicing for vehicle hauls, eliminating data silos that cause billing errors on insurance claims, saving 15 hours weekly on admin and ensuring accurate submissions for wrecker services every time.
What Clients Say
"Before AIQ, we'd lose half our after-hours calls for highway breakdowns to voicemail. Now, leads route straight to the nearest wrecker via GPS, and we've added $8,000 monthly from quicker responses on battery jumps and lockouts. It's like having an extra dispatcher during night shifts."
Mike Reynolds
Operations Manager, QuickTow Services LLC
"Our old system couldn't handle the rush of multi-car accident tows after rush hour. This custom CRM tracks everything from initial dispatch to insurance payout on totaled sedans, cutting our paperwork time in half. Last quarter alone, we closed 25% more claims for collision recoveries."
Sarah Lopez
Owner, Roadside Rescue Towing Inc.
"Integrating with our fleet trackers for impound jobs was a game-changer. No more double-entry for heavy-duty tows, and follow-ups for garage partnerships happen automatically. We've reduced driver downtime by 40% and picked up more contracts from local auto body shops in the last year."
Tom Hargrove
Fleet Supervisor, Apex Towing Network
Simple 3-Step Process
Discovery and Mapping
We dive into your daily operations—analyzing call volumes, driver routes, and pain points like peak-hour overloads—to map a CRM blueprint tailored to your towing workflow.
Custom Build and Integration
Our engineers construct your system with AI-powered lead routing and GPS syncs, testing rigorously to ensure it handles real-world scenarios like multi-truck dispatches without a hitch.
Deployment and Optimization
Roll out the CRM with hands-on training for your team, then monitor performance for the first 30 days, fine-tuning for even faster lead conversions and seamless scalability as your fleet grows.
Why We're Different
What's Included
Common Questions
How does this custom CRM handle 24/7 emergency leads?
Towing demands never sleep, so we design your CRM with always-on lead capture that integrates directly with your phone systems and apps. Calls or web inquiries trigger instant notifications to available drivers via SMS or push alerts, based on GPS location. This setup has helped clients respond 75% faster, turning chaotic nights into organized revenue streams. We also include failover redundancies to prevent any downtime during storms or peak events, ensuring you never miss a stranded vehicle.
Can it integrate with our existing dispatch and GPS tools?
Absolutely. We specialize in deep, two-way integrations with popular towing software like TowBook or Tracker, plus GPS providers such as Verizon Connect. Your leads flow seamlessly from initial call to assignment, with real-time updates on truck ETAs. No more manual data transfers that cause errors in billing or scheduling. In one project, we synced a client's system in under two weeks, eliminating 90% of their double-entry tasks and boosting accuracy for insurance claims.
What's the timeline for building and launching the CRM?
From discovery to go-live, expect 8-12 weeks for a full custom build, depending on your fleet size and complexities like multi-location support. We start with a two-week audit of your workflows, then prototype core features like lead routing in four weeks. Testing and training take another 2-4 weeks. This phased approach minimizes disruption—many clients see partial wins, like automated follow-ups, within the first month, allowing your team to adapt gradually without overwhelming your operations.
How much does a custom CRM cost for a towing company?
Pricing starts at $25,000 for a foundational system tailored to small fleets, scaling to $75,000+ for enterprise features like advanced AI forecasting. This one-time investment replaces ongoing subscriptions that cost towing firms $5,000+ yearly in fragmented tools. We provide a detailed quote after discovery, focusing on ROI—clients typically recoup costs in 6-9 months through faster lead conversions and reduced admin time. No hidden fees; everything is owned by you post-launch.
Will my team need training to use the new CRM?
Yes, but we make it straightforward. Our deployment includes two days of on-site or virtual training, customized for dispatchers, drivers, and admins, covering everything from lead entry to reporting. We provide intuitive mobile interfaces that feel familiar, like your current apps, so adoption is quick—most teams are fully up to speed in a week. Post-launch, we offer 30 days of support and create a simple internal guide with towing-specific examples, ensuring long-term efficiency without constant hand-holding.
How does the CRM ensure data security for sensitive tow records?
Security is non-negotiable in towing, especially with impound details and personal info from accident victims. We build with enterprise-grade encryption, role-based access (e.g., drivers see only assignments, not full client data), and compliance with standards like HIPAA for any medical-related tows. Regular audits and backups protect against breaches, and we integrate secure APIs to avoid vulnerabilities. One client avoided a potential fine after our system flagged and secured a data leak risk during a fleet audit—peace of mind for your operations.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.