Stop Losing Engineering Clients to After-Hours Silence Your Custom 24/7 AI Chatbot Handles Inquiries Around the Clock
Imagine a virtual support team that's always on-site for your clients—answering urgent questions about CAD files, material specs, or project timelines, even at 2 AM. No more missed RFQs or frustrated engineers waiting for business hours.
Join 150+ engineering firms capturing every lead with round-the-clock support
The "After-Hours Blackout" Problem
Missed RFQs for Structural Steel During Night Shifts, Leading to 30% Revenue Leakage
Delayed Responses on ASTM Material Specifications, Causing Project Delays of 2-3 Days
Lost Opportunities from Global Time Zone Gaps in Coordinating Prefab Module Deliveries
Overloaded Teams Handling Routine CAD Queries on Weld Joint Tolerances During Peak Production
Frustrated Clients Waiting on OSHA Compliance Questions for Site Safety Equipment
Escalating Support Costs from Peak Hour Spikes in Queries About CNC Machining Lead Times
Build Your Always-On Engineering Support System
We've engineered AI chatbots for over 50 construction and manufacturing firms, integrating them seamlessly with tools like AutoCAD and ERP systems to deliver field-tested reliability.
Why Choose Us
Let's be honest, engineering firms like yours deal with high-stakes projects where timing is everything. Our custom customer support chatbot acts like a tireless site foreman—available 24/7 to handle inquiries, check project statuses, and even guide clients through spec sheets. You're probably thinking, 'We've tried chatbots before, but they didn't understand our jargon.' That's where we differ. We train it on your exact workflows, from blueprint reviews to supply chain hiccups, ensuring instant, accurate responses that feel human. No templates here; it's built for your business, reducing after-hours gaps and turning potential losses into loyal partnerships.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Firm
Never Miss a Critical Lead
Never Miss a Critical Lead: Picture this: A client in Asia pings you at midnight about a Grade 50 structural steel spec for a high-rise project. Our chatbot responds instantly with API integration to your ERP system, qualifies the RFQ by asking about load-bearing requirements, and logs it directly—capturing deals you'd otherwise lose to competitors' faster replies. Firms see a 40% uptick in lead conversion from after-hours engagement, especially for international prefab contracts.
Skyrocket Client Satisfaction
Skyrocket Client Satisfaction: You're juggling site visits and deadlines, but clients expect answers now on things like fillet weld tolerances or vendor approvals for rebar suppliers. This AI handles routine queries 24/7 with seamless access to your BIM models, freeing your team for high-value work like on-site inspections. Result? Satisfaction scores climb 35% in under 6 months, with fewer escalations on drawing revisions and stronger repeat business from general contractors.
Slash Support Costs Dramatically
Slash Support Costs Dramatically: No need for extra hires to cover evenings on the shop floor. Our chatbot resolves 75% of engineering support tickets autonomously, like explaining ASME B31.3 piping standards or tracking delays in prototype mold fabrication. That's real ROI—cutting overhead by 50% within the first year while keeping your operations lean and responsive during peak assembly line runs.
What Clients Say
"Before AIQ Labs, we'd lose half our international bids on heavy-duty crane components because responses on alloy steel specs took days during our night shifts. Now, the chatbot fields detailed questions on our submerged arc welding processes at 3 AM, qualifies leads via integrated CRM, and we've closed three major contracts worth $2M this quarter alone—saved us from hiring two extra support staff for the fabrication team."
Mike Harlan
Lead Engineer, SteelForge Manufacturing
"Our team was swamped with CAD file queries on gear tolerance specs during 12-hour crunch times for automotive parts runs. This custom bot integrates directly with our SolidWorks and AutoCAD setups, answers 80% of them without us—like verifying thread pitches—and it's like having an extra engineer on call 24/7. Client feedback improved overnight, and we're down to one escalation per week from our usual five."
Sarah Kline
Operations Manager, Precision Engineering Co. Ltd.
"Dealing with OSHA and IBC compliance questions after hours was a nightmare for our highway bridge projects, often delaying permit approvals. The AIQ chatbot pulls from our ISO 9001 and internal safety docs, responds accurately on guardrail load ratings every time, even at 2 AM. We've boosted project win rates by 25% on DOT bids and cut response times from 48 hours to under 5 minutes, securing two $5M contracts last month."
Tom Reyes
Project Director, InfraBuild Constructors Inc.
Simple 3-Step Process
Discovery and Customization
We dive into your engineering workflows—reviewing tools like Revit or your ERP—to build a chatbot tailored to your specs, challenges, and client interactions. No off-the-shelf nonsense; it's molded to fit your firm like a custom blueprint.
Integration and Training
Next, we wire it into your systems for seamless data flow, training the AI on your project histories, material libraries, and safety protocols. Test runs ensure it's ready for real-world queries, from site logistics to design revisions.
Deployment and Optimization
Launch with 24/7 monitoring, then refine based on live interactions. We hand over full ownership, with ongoing tweaks to handle evolving needs like new regulations or seasonal project surges—keeping your support rock-solid.
Why We're Different
What's Included
Common Questions
How does the chatbot handle specialized engineering terminology?
We train it exclusively on your firm's data—think spec sheets, project logs, and compliance docs—so it understands terms like 'yield strength' or 'tolerancing' without missing a beat. For instance, if a client asks about ASTM standards for rebar, it pulls accurate info instantly. Unlike generic bots, ours learns your workflows, integrating with tools like ERP for live updates. We've seen firms reduce clarification loops by 50%, keeping projects on track. Setup takes just weeks, and we monitor to refine accuracy over time.
Can it integrate with our existing project management software?
Absolutely. We build deep, custom integrations with platforms like Procore or Autodesk BIM 360, allowing the chatbot to fetch real-time statuses on timelines, budgets, or resource availability. No brittle APIs here—it's two-way, so updates from chats flow back into your system. A manufacturing client of ours synced it with their inventory tool, cutting material query resolutions from hours to seconds. This eliminates silos, ensures data consistency, and frees your team from repetitive checks. We'll map your exact setup during discovery to guarantee seamless fit.
What if a query is too complex for the AI to handle?
Smart handoff is built-in. The chatbot detects complexity—like a detailed finite element analysis request—and seamlessly transfers to your on-call engineer with full context, including chat history and attachments. It notifies via Slack or email, ensuring nothing falls through. In one case, an engineering firm used this for prototype troubleshooting, reducing escalations by 40% while still providing 24/7 initial triage. You control thresholds, and we optimize based on your volume—practical for firms with varying shift patterns.
Is the chatbot secure for handling sensitive project data?
Security is non-negotiable in engineering. We encrypt all interactions end-to-end and comply with standards like GDPR and industry-specific regs for construction data. Access is role-based, with audit logs for every query. For example, it can securely reference proprietary designs without exposing them. Our systems are hosted on secure clouds with regular pentests, proven in regulated manufacturing environments. Clients report zero breaches, and we provide full documentation so you own a compliant, robust tool that protects your IP while serving clients round-the-clock.
How much does customization cost, and what's the ROI timeline?
Costs start around $15K for a tailored build, depending on integrations like your CAD suite—far less than hiring support staff at $60K/year. ROI hits fast: most firms see payback in 3-6 months via captured leads and 50% support savings. Take a recent engineering partner—they recouped costs in four months by converting after-hours RFQs into $200K contracts. We focus on measurable wins, like tracking reduced ticket volumes, and provide a custom projection during consultation. It's an investment in ownership, not endless subs.
Will it work for our global team across multiple time zones?
Yes, designed for it. The 24/7 nature means it's always ready, regardless of whether your team is in the US or coordinating with Asian suppliers. It handles time zone conversions automatically, like alerting a night-shift foreman to a urgent query. A construction firm we built for managed cross-continent bridge projects this way, boosting response rates by 60% and avoiding delays in multi-site ops. We localize responses too, supporting dialects and units (metric/imperial), ensuring smooth global collaboration without extra overhead.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.