Stop Losing Customers to After-Hours Silence Your Always-On Support Team
Imagine a chatbot that fields questions about your taco truck's location at 2 AM or confirms catering orders while you're flipping burgers. No more missed texts leading to empty lunch rushes.
Join 250+ food service pros with round-the-clock customer capture
The "After-Hours Ghosting" Problem
Customers Texting After Close for Late-Night Menu Options, But No One Answers
Missed Catering Inquiries for Corporate Lunches During Busy Service Hours
Location Questions About Daily Truck Parking Spots Going Unanswered on Social Media
Order Status Checks for Takeout Orders Piling Up Overnight
Weekend Event Queries for Private Parties Lost in the Shuffle
Dietary Questions from Night Owls About Gluten-Free Options Driving Away Repeat Business
Custom-Built for Your Food Truck's Rhythm
We've powered support for 50+ mobile eateries, turning chaotic inquiries into seamless service
Why Choose Us
Let's be honest, running a food truck means your day ends when the grill cools, but customer hunger doesn't. Here's the thing: our custom customer support chatbot is trained on your menu, routes, and vibe. It's not some off-the-shelf bot— we build it to fit your workflow, handling everything from 'Where are you parked today?' to 'Can you do gluten-free falafel?' 24/7. You're probably thinking, 'Will it really get my slang?' Absolutely. We integrate it with your POS and scheduling, so responses feel like they're from you, not a robot. Short answer: no more after-hours gaps. Long story: it captures every opportunity, from impulse orders to loyal fan check-ins, keeping your truck's buzz alive around the clock.
What Makes Us Different:
Why This Changes Everything for Your Truck
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Picture this: a festival-goer texts at midnight about your BBQ pop-up's sauce varieties. Our bot responds instantly with details, books the spot via integrated POS, and you wake up to a confirmed $500 order. Food trucks using this see 30% more bookings from off-hours inquiries, turning quiet nights into revenue goldmines with automated follow-ups on specials like ribs or sides.
Skyrocket Customer Satisfaction Without Extra Staff
Skyrocket Customer Satisfaction Without Extra Staff: You're slammed at lunch rush with sandwich orders, but the bot's got the dinner crowd covered—answering allergy questions on nut-free desserts or suggesting wine pairings like a pro server. Owners report satisfaction scores jumping 25% within the first month, with fewer complaints about wait times or unclear info on specials, all while your team focuses on what they do best: slinging delicious food.
Operational Efficiency That Fits Your Mobile Life
Operational Efficiency That Fits Your Mobile Life: No more juggling texts about daily specials while driving to your next spot. The bot syncs with your calendar and inventory for real-time updates on sold-out tacos or route changes to farmers' markets. It's like having a co-pilot: one truck owner cut response times from hours to seconds, freeing up 10 hours a week for scouting new parks or tweaking recipes for seasonal ingredients.
What Clients Say
"Before this chatbot, we'd lose half our weekend inquiries about group platters because no one was around to reply during cleanup. Now, it handles location pings for our Friday night spots and basic orders for hummus trays flawlessly—last month alone, it locked in three private events worth over $2,000 in catering fees. Game-changer for our falafel truck."
Maria Gonzalez
Owner, Falafel on Wheels Mobile Eatery
"I was skeptical, but after a quick setup, it started answering questions about our vegan burger toppings at 3 AM during festival season. We've seen a 40% uptick in repeat customers who mention the quick responses on plant-based swaps. No more frantic morning catch-ups sorting through salad order texts; it's like an extra team member who never sleeps."
Jamal Reed
Head Chef and Operator, Green Bite Vegan Food Truck
"Our barbecue truck parks in different neighborhoods daily, and the bot updates our current location and brisket availability in real-time via texts. Cut down on no-shows by 50% for pulled pork orders and even upsold mac 'n' cheese sides through chat. Took about two weeks to train on our smoker specials, but the payoff was immediate—more tips from walk-ups, happier crowds at block parties."
Tina Patel
Founder and Pitmaster, Smoky Trails BBQ Truck
Simple 3-Step Process
Discovery and Tailoring
We dive into your truck's menu, routes, and peak pains—like those frantic festival days. Then, we custom-build the bot to match your voice and integrate with your POS for real-time order checks.
Training and Testing
Upload your specials, allergy info, and FAQs. We train the AI on food truck specifics, test it with scenarios like 'Is the pad thai spicy?' and tweak until it's as reliable as your best line cook.
Launch and Optimize
Go live on your website, socials, and texts. We monitor for the first month, refining based on real chats—like adding weather-based menu suggestions—ensuring it evolves with your truck's hustle.
Why We're Different
What's Included
Common Questions
How does the chatbot handle my changing daily locations?
We sync it directly with your scheduling tool or Google Calendar, so when you update your park spot for the farmers market, the bot pulls that info instantly. For example, if a customer asks 'Where's the taco truck tonight?', it replies with your exact coordinates and ETA. It's built to adapt to the nomadic life of food trucks—no manual updates needed. We've seen this cut location-related frustrations by 60%, keeping customers coming instead of wandering off hungry. Setup takes a quick integration session, and we test it with mock routes to ensure accuracy.
Can it manage custom orders like vegan modifications?
Absolutely— we train it on your full menu, including tweaks like 'no dairy on the quesadilla' or 'extra spicy wings.' It asks clarifying questions if needed, like spice level or portion size, and even suggests upsells based on past orders. One client, a smoothie truck, used it to handle 20% more custom requests without slowing service. It's not guessing; it's pulling from your data to sound like your crew. If it's too complex, it flags for you to jump in, ensuring no order slips through.
What if a customer wants to speak to a human?
The bot's smart enough to detect when chats get personal, like booking a big wedding cater— it seamlessly transfers to your phone or email with full context. No repeating the story. We set thresholds based on your prefs, like value over $200 or allergy concerns. Food truck owners love this; it freed one operator from 15 hours of weekly hand-holding, letting them focus on sourcing fresh ingredients. We include handover logs in your dashboard for easy follow-up.
How secure is customer data in this setup?
Security is non-negotiable, especially with food allergies and payment snippets. We use enterprise-grade encryption and comply with GDPR/CCPA, storing data only on your owned servers—no third-party leaks. For instance, order details stay siloed unless you approve sharing. We've audited this for 30+ food services, preventing breaches that could tank trust. You control access, and we build in audit trails for any inquiry. It's peace of mind, letting you serve without worry.
How long until it's up and running for my truck?
Typically 2-4 weeks, depending on your menu complexity. Week one: we gather your details via a quick call. Week two: build and train the AI on scenarios like rush-hour queries. Then testing with you—simulating a busy night at the food fest. Launch by week three, with a buffer for tweaks. A pizza truck client went live in 18 days and captured their first off-hours order same night. We handle the heavy lifting; you just provide the flavor.
Will it integrate with my current ordering app?
Yes, we connect it to popular ones like Square, Toast, or even custom setups, pulling live data for 'Is my falafel wrap ready?' checks. No more double-entry errors. For a coffee truck, this meant syncing with their app to confirm pick-up times, reducing wait complaints by 35%. It's plug-and-play where possible, or we code custom APIs for seamless flow. Result: your bot feels like an extension of your operation, not a separate hassle.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.