Stop Missing Member Inquiries After Closing Time Your 24/7 Support Lifeline
Imagine a chatbot that fields questions on class schedules at midnight, rebooks drop-ins instantly, and boosts your retention by 30% without you lifting a finger.
Join 250+ fitness businesses with round-the-clock member support
The "After-Hours Blackout" Problem
Members ghosting after 8 PM because the front desk can't answer questions about HIIT class schedules or yoga mat rentals
Lost revenue from unanswered weekend inquiries about personal training slots for weightlifting or spin bike sessions
Frustrated newbies dropping off when they can't get quick answers on membership tiers for group fitness vs. personal coaching
Overloaded staff during peak hours ignoring online chats about Zumba or Pilates class cancellations
Retention dips as busy parents forget to renew memberships without after-hours reminders for kids' swim lessons or family bootcamps
Seasonal sign-ups slipping during holiday lulls when support is offline for inquiries about New Year's resolution group challenges or detox wellness packages
Our Custom-Built AI Chatbot: Tailored for Your Gym's Rhythm
We've powered support for over 50 fitness studios, turning chaotic inquiries into smooth member journeys.
Why Choose Us
Here's the thing: gyms aren't cookie-cutter. Your members have unique needs, from HIIT enthusiasts to yoga seekers. We build your chatbot from the ground up, integrating it with your scheduling software, CRM, and even your class booking system. It's like having a tireless front desk rep who's always pumped to help, available 24/7. No more missed opportunities when someone pings at 2 AM wondering if spin class is full. We train it on your specific lingo—think 'PRs' for personal records or 'AMRAP' for as many rounds as possible—so it feels like part of your team. Let's be honest, in the fitness world, retention is king, and this keeps members engaged around the clock.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Gym
Capture Every Lead, Day or Night
Capture Every Lead, Day or Night: You're probably thinking, 'What if a potential member messages during my Zumba class?' Our chatbot jumps in instantly, qualifying leads on membership perks like unlimited HIIT access and booking tours—boosting sign-ups by 40% for studios we've helped within the first six months, without you ever missing a beat.
Skyrocket Member Satisfaction and Retention
Skyrocket Member Satisfaction and Retention: Like a perfect post-workout stretch, this keeps things smooth. Members get immediate answers on class changes for spin or equipment availability for free weights, reducing churn by addressing pain points fast. One client saw retention climb 28% in just three months as frustrated drop-ins turned into loyal regulars attending weekly yoga sessions.
Free Up Your Team for What Matters
Free Up Your Team for What Matters: Short and sweet: no more staff glued to phones during peak squats. The bot handles 70% of routine queries like checking barre class capacities, letting your trainers focus on spotting form during deadlifts and building community—ultimately cutting support costs by 25% while amping up that member experience you crave.
What Clients Say
"Before AIQ's chatbot, we'd lose so many inquiries after 7 PM—people wanting to join our bootcamps but giving up when no one replied about session times or gear needs. Now, it books sessions automatically and even sends reminder texts for morning CrossFit classes. Our new member growth jumped 35% last quarter, and my front desk team finally gets a breather during evening rushes."
Sarah Jenkins
Owner, FitCore CrossFit Studio
"I was skeptical about a bot handling gym-specific stuff like class capacities for our spin bikes or trainer bios for personal strength training, but this one's trained on our exact setup. A mom messaged at midnight about kids' yoga, and it enrolled her on the spot with payment options. Retention's up 22% because members feel supported 24/7—no more 'we'll get back to you tomorrow' excuses during busy parent schedules."
Mike Rivera
Operations Manager, Peak Performance Family Gym
"Dealing with after-hours gaps was killing our holiday promo sign-ups for January kettlebell challenges. The chatbot from AIQ integrates seamlessly with our app, answering FAQs on nutrition add-ons and upselling packages instantly. We've cut missed opportunities by half in the last peak season, and members rave about the quick responses—it's like extending our gym hours without extra staff for meditation sessions."
Lisa Chen
Wellness Director, Harmony Wellness & Fitness Center
Simple 3-Step Process
Discovery Dive
We chat about your gym's flow—peak class times, common member headaches like forgotten locker codes, and your tools. This maps out a custom blueprint, ensuring the bot fits your workflow like a well-worn glove.
Build and Train
Our engineers craft the AI from scratch, feeding it your data on everything from spin bike availability to nutrition tips. We test it rigorously, simulating late-night queries to guarantee it's gym-ready and always on point.
Launch and Optimize
We roll it out on your site and app, monitoring live interactions. Over the first month, we tweak based on real member chats—boosting response accuracy to keep satisfaction soaring and opportunities captured.
Why We're Different
What's Included
Common Questions
How does the chatbot handle peak-hour rushes in my gym?
Great question—gyms get slammed during those 5-7 PM slots. Our custom AI is built to manage high volumes without dropping the ball. It prioritizes urgent queries like class check-ins while queuing others, integrating directly with your front desk system to sync availability. For example, if someone's asking about a spot in your 6 PM HIIT, it checks live spots and books instantly. We've seen it resolve 80% of routine chats autonomously, freeing your team to focus on in-person energy. And if things heat up, it seamlessly flags for human takeover. It's like adding an extra staffer who's never overwhelmed, tailored to your workflow for that smooth member flow.
Can it integrate with my existing fitness software?
Absolutely, and that's where we shine. Unlike plug-and-play bots, we create deep, two-way connections with tools like Mindbody, Glofox, or even custom CRMs. Think real-time pulls for member balances or class rosters—no more manual checks. We start by auditing your setup, then build secure APIs that make data flow effortlessly. One gym owner we worked with synced their chatbot with their app in under two weeks, cutting booking errors by 60%. You're not stuck with superficial links that break; this is robust engineering that owns your data, keeping everything unified and hassle-free.
What if a member has a complicated issue, like a billing dispute?
We get it—fitness billing can be tricky with prorated months or family add-ons. The chatbot's smart enough to recognize when a query goes beyond basics, like 'Why was I charged for a canceled class?' It gathers details contextually, then hands off to your team with a full summary— no repeating stories. Trained on your policies, it can even resolve simple ones, like issuing promo credits for no-shows. In one case, a studio reduced escalation calls by 45% because the bot clarified 70% of disputes upfront. It's all about that balance: empowering the AI for speed while ensuring humans step in for the personal touch your members expect.
How do we ensure the chatbot sounds like our gym's brand?
Your gym's voice matters—energetic for CrossFit spots, zen for yoga studios. We customize the tone during build, infusing it with your lingo: motivational pep for inquiries or calm guidance for wellness tips. We train on your past chats and website copy, so it feels authentic, not robotic. For instance, instead of 'Class full,' it says, 'Our sunset flow is packed, but join the waitlist for next week's power yoga?' Clients love how it boosts engagement; one boutique gym saw reply open rates hit 90% because it mirrored their community vibe. We iterate based on feedback, making sure it's always on-brand and retention-friendly.
What's the setup time and cost for a custom chatbot?
Setup's quicker than a quick HIIT session—typically 4-6 weeks from kickoff to launch, depending on your integrations. We handle the heavy lifting: discovery, building, testing, and training. Costs start around $15K for a tailored system, scaling with features like voice add-ons, but it's a one-time build with minimal ongoing fees—way better than monthly SaaS drains. Think ownership: no per-chat charges eating into your margins. A mid-sized gym we built for recouped the investment in four months through higher retention and leads. It's custom to your needs, so we quote precisely after chatting about your scale—no surprises.
Does it help with member retention specifically?
Retention's the heartbeat of fitness businesses, and yes—this chatbot's designed for it. It proactively nurtures members with reminders for lapsed classes or personalized nudges like 'Missed your favorite spin? Spots open tomorrow.' Integrated with your data, it spots at-risk drop-offs early, like irregular check-ins, and intervenes gently. One client used it to send re-engagement messages, pulling back 22% of churn-risk members in a quarter. Short punchy interactions keep them hooked, while detailed follow-ups build loyalty. We're not just answering questions; we're weaving support into the fabric that keeps members coming back, week after week.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.