Stop Missing Client Inquiries After Hours Your Custom 24/7 Support Chatbot
Imagine never turning away a potential client who books a late-night deep tissue session. With AIQ Labs' round-the-clock chatbot, clinics like yours see 30% more bookings by capturing every inquiry instantly.
Join 150+ wellness businesses boosting client retention with seamless support
The "After-Hours Silence" Problem
Clients ghosting after late-night inquiries about massage therapist availability and session types like deep tissue or Swedish
Therapists overwhelmed by repetitive questions about contraindications, pressure preferences, and session durations during peak yoga or massage times
Missed upsell opportunities for add-on services like hot stone treatments, essential oil infusions, or extended reflexology sessions
Inconsistent follow-ups leading to lower repeat visit rates
Struggling to handle seasonal spikes in relaxation package requests for holiday stress relief or post-workout recovery sessions
Frustrated clients waiting for responses on gift certificate redemptions for couples' massages or prenatal packages
Your Tailored AI Chatbot Solution
We've powered support for over 50 wellness clinics, turning chaotic inquiries into loyal client relationships
Why Choose Us
Let's be honest, running a massage therapy clinic means juggling client care with endless admin. You're probably thinking, 'How do I stay responsive without burning out my team?' Here's the thing: our custom chatbot is built from the ground up for your clinic's workflow. Trained on your service menus, booking calendars, and client FAQs, it handles everything from Swedish massage availability to prenatal session details. No off-the-shelf templates— we integrate directly with your scheduling software for seamless bookings. Short and sweet: it's always on, so you never miss a lead during those quiet after-hours windows when stress-relief seekers scroll for relief.
What Makes Us Different:
Unlock Round-the-Clock Client Wins
Capture Every Late-Night Booking Opportunity
Picture this: a stressed executive searches for a quick shoulder rub or trigger point therapy at midnight. Our chatbot responds instantly, checks therapist availability for next-day slots, and books the session—all without waking your front desk. Clinics report <span class="gradient">25% uplift in off-hours appointments</span> within the first 3 months, turning potential no's into yes's for evening deep tissue bookings.
Boost Client Satisfaction Without Extra Staff
Your therapists deserve to focus on healing touch and client-centered care, not typing responses. The AI handles intake forms for medical history, allergy checks for essential oils, and prep instructions like hydration tips 24/7. Result? Happier clients who feel cared for, leading to <span class="gradient">40% higher retention</span> over 6 months as word spreads about your responsive service during peak wellness seasons.
Never Miss a Lead or Upsell Moment
During busy days, simple questions pile up—like adding hot stone therapy or aromatherapy diffusers to a 60-minute Swedish session. Our system spots these and suggests upgrades on the spot, with personalized recommendations based on client preferences. One clinic saw <span class="gradient">15% revenue bump</span> from automated add-ons in just 2 months, all while keeping the conversation as soothing as your signature massages.
What Clients Say
"Before the chatbot, we'd lose so many inquiries after 6 PM—people wanting evening slots for sports recovery massages just moved on to competitors. Now, it books 10-15 extra sessions a week for us, handles confirmations with custom prep advice, and clients love the quick responses. Our no-show rate dropped from 12% to 5% in the first month, boosting our overall wellness bookings."
Sarah Jenkins
Owner, Relax Haven Massage Therapy
"I was skeptical about AI understanding massage specifics, but it's spot-on with questions about deep tissue versus lymphatic drainage techniques, even suggesting add-ons like cupping. We've cut response times from hours to seconds, and my therapists get more time for hands-on sessions. Revenue's up 18% since implementation last quarter, with fewer interruptions during peak hours."
Mike Rivera
Clinic Manager, Wellness Touch Spa & Recovery Center
"Handling gift certificate queries for things like hot stone add-ons used to eat up our mornings and frustrate weekend clients. The bot now verifies balances, redeems them instantly for packages like our 90-minute harmony ritual, even on holidays. One client told us it made their spa day booking a breeze, and we've seen repeat business jump 22%—worth every penny for our growth."
Elena Torres
Director, Harmony Massage & Wellness Center
Simple 3-Step Process
Discovery Session
We dive into your clinic's unique needs—like peak hours for sports massages or seasonal couples' packages. No fluff, just mapping your workflow to build a chatbot that fits like a custom-fitted towel.
Custom Build and Training
Our engineers craft the AI from scratch, training it on your service details, client data, and booking system. We test rigorously to ensure it handles real scenarios, from cancellation policies to therapist bios.
Seamless Launch and Optimization
We integrate it into your website and monitor performance, tweaking based on actual client chats. Within weeks, you'll see it capturing leads you never knew existed, with full ownership—no subscriptions, just results.
Why We're Different
What's Included
Common Questions
How does the chatbot integrate with my existing booking software?
We custom-build integrations tailored to tools like Mindbody, Acuity, or Vagaro—whatever you use. During discovery, we map your workflow so the bot pulls real-time availability, books slots directly, and updates your calendar instantly. No manual entry needed. For example, if a client asks about a 7 PM deep tissue slot, it checks, reserves, and sends a confirmation—all in seconds. We've done this for dozens of clinics, reducing booking errors by 90%. It's seamless, and we provide training to ensure your team loves it.
Can it handle sensitive client questions, like about medical conditions?
Absolutely, but with care. We train the AI on your guidelines for topics like contraindications or allergies, ensuring responses are informative yet cautious—always recommending a consult with your therapists. It won't give medical advice but can guide to appropriate services, like gentle Swedish for beginners. In one clinic, this feature cut down on inappropriate bookings by 25%, while building trust. If needed, it escalates to your team via integrated alerts, keeping things professional and safe.
What if a client needs to speak to a real person?
The bot is smart about knowing its limits. For nuanced chats, like customizing a pain relief plan, it offers a 'connect now' option that notifies your on-duty staff via text or app—day or night. We set thresholds based on your preferences, ensuring 80% of routine queries resolve automatically. Clinics tell us this handover feels natural, like a warm intro, and it only happens for 20% of interactions, freeing your team for high-touch work.
How much customization can I expect for my clinic's services?
Full customization—it's built for you, not adapted from templates. We incorporate your exact menu, from hot stone to Thai yoga, including pricing tiers and therapist specialties. During build, you provide details like session prep instructions, and we test with real scenarios. One owner added custom flows for corporate wellness packages, which boosted group bookings by 35%. It's your clinic's extension, evolving as you add services like facials or cupping.
Is the chatbot available on mobile, and does it work after hours?
Yes, it's fully mobile-responsive and runs 24/7, capturing leads when your clinic's closed—like weekend warriors seeking recovery sessions. Clients can chat via your site or embedded on social, with responses as quick as a text. We optimized for short sessions, so even busy parents get fast answers on kid-friendly options. Post-launch, we monitor uptime (99.9% guaranteed) and tweak for peak times, ensuring you never miss a midnight inquiry for stress relief.
How do we measure the chatbot's impact on our business?
We deliver a custom dashboard tracking key metrics: response times, booking conversions, client satisfaction scores, and revenue from chat-originated sessions. For instance, see how many aromatherapy upsells came from after-hours chats. Clinics typically see ROI in 2-3 months, with one reporting $12K extra monthly from captured leads. We review data monthly, optimizing prompts to boost engagement—like refining answers on lymphatic drainage to increase inquiries by 20%.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.