Stop Losing Welding Orders to After-Hours Silence 24/7 Custom Chatbot Keeps Your Shop Running Hot
Imagine a tool that answers RFQ queries at 2 AM, checks steel sheet availability instantly, and books rush jobs without waking your team. No more missed deadlines in a field where timing is everything.
Join 150+ businesses with round-the-clock customer capture
The "After-Hours Lead Leak" Problem
Customers calling about custom structural steel bracket load ratings at 6 PM, only to hang up when your line's dead
Missed website chats from contractors scouting plasma-cut carbon steel parts after your fab shop closes
RFQs piling up overnight for schedule 40 stainless steel tubing with specific OD tolerances, leading to cold leads by morning
Weekend inquiries on TIG weld joint tolerances for pressure vessels going unanswered, handing jobs to competitors
Field reps' urgent checks on rebar material stock for concrete pours ignored during off-hours, delaying project timelines
Lost revenue from after-dark portal logins seeking delivery estimates on custom-machined fabricated assemblies for bridge components
Our Custom-Built Support Chatbot: Tailored for Your Metal Shop's Rhythm
We've engineered chat solutions for fabrication firms facing the same grind—proven in high-stakes environments where precision welding meets tight deadlines.
Why Choose Us
Let's be honest, off-the-shelf bots choke on industry jargon like MIG settings or sheet metal gauges. That's why we build yours from scratch, trained on your blueprints, inventory logs, and customer patterns. It's like having a seasoned foreman online 24/7—handling bend radius questions at midnight or quoting laser-cut prototypes instantly. We integrate it seamlessly with your ERP for real-time stock checks, ensuring no lead slips through the cracks. You're probably thinking, 'Will it fit our chaotic workflow?' Absolutely—we map it to your exact processes, from quoting sheet metal to tracking weld certifications.
What Makes Us Different:
Why This Powers Your Shop's Growth
Capture Every Midnight RFQ Without Hiring Extra Hands
Capture Every Midnight RFQ Without Hiring Extra Hands: No more leads evaporating because your team's clocked out. Our chatbot fields detailed queries on aluminum extrusions or CNC routing tolerances around the clock, converting browsers into booked jobs. In one case, a structural steel fab shop saw a 35% uptick in captured opportunities within the first quarter, turning after-hours silence into steady revenue streams from off-site beam orders.
Instant Specs and Stock Checks Boost Customer Trust
Instant Specs and Stock Checks Boost Customer Trust: Picture a contractor pinging at 3 AM about grade 316 stainless availability for marine fittings—your bot pulls live data and replies in seconds. This reliability cuts frustration and positions you as the go-to fabricator. Shops using our system report 28% higher satisfaction scores, with fewer escalations to your team during the day and quicker approvals for on-site installations.
Seamless Handoffs Keep Complex Weld Jobs Moving
Seamless Handoffs Keep Complex Weld Jobs Moving: For tricky asks like custom fixture designs with ASME compliance, the bot qualifies details and flags your experts with full context. It's like an always-on apprentice that never forgets a measurement. Result? Faster turnarounds on projects, with one client shaving two days off their average quote-to-cut timeline for pipeline supports, reducing overall site mobilization delays.
What Clients Say
"Before this, we'd lose half our weekend inquiries on pipe bending radii for HVAC ducts—customers just moved on. Now, the bot handles it all, and we've locked in three big contracts for commercial ductwork that came in at 1 AM. It's saved us from adding night staff, and our close rate's up 22% since install last quarter."
Mike Harlan
Operations Manager, Precision Fab Works Inc., specializing in HVAC fabrication
"Here's the thing: in metal fab, timing kills deals. Our old system ignored after-hours chats about 10-gauge sheet thicknesses for trailer frames, costing us steady work. AIQ's custom bot integrates with our inventory tracker perfectly—answered a rush order for structural I-beams last Tuesday at midnight, and we shipped Friday. No more gaps in our production queue."
Sara Kline
Customer Service Lead, AlloyTech Manufacturing LLC, trailer component specialists
"You're probably thinking chatbots can't grasp weld code questions on fillet sizes. Ours does, pulling from our cert docs to explain AWS D1.1 standards instantly. Cut our support calls by 40% and nabbed a repeat client for electrical enclosure panels after a late-night query on IP ratings. Solid build, no fluff—integrated seamlessly with our CAD system."
Tom Reyes
Shop Foreman, Metro Metal Crafters Ltd., enclosure and panel fabricators
Simple 3-Step Process
Discovery: Map Your Fab Workflow
We dive into your daily grind—quoting runs, material checks, and customer pain points. Like surveying a site before pouring concrete, we ensure the bot aligns with your unique processes.
Custom Build: Train on Your Data
Using your blueprints, ERP feeds, and past inquiries, we craft a bot that's shop-smart. It's not a generic tool; it's forged for handling tolerances and lead times like your best operator.
Deploy and Optimize: Go Live 24/7
We integrate it across your site, phone, and portals, then monitor performance. Tweak as needed—like fine-tuning a CNC machine—to keep responses sharp and leads flowing.
Why We're Different
What's Included
Common Questions
How does the chatbot handle technical questions about metal properties?
We train it on your specific data, including material specs, alloy charts, and past project notes. For instance, if a customer asks about the tensile strength of 6061 aluminum for a bracket, it pulls accurate info instantly and can even reference your standard tolerances. Unlike generic bots that fumble jargon, ours is built to converse like a fabricator—explaining ductility or corrosion resistance without needing a human. We've seen this cut query resolution time from hours to minutes, keeping customers engaged. It's all custom-coded to fit your shop's expertise, ensuring responses align with your quality standards.
Can it integrate with our existing inventory management system?
Absolutely. We create deep, two-way API connections to your ERP or inventory software, like pulling live stock levels for sheet metal or notifying you of low-stock alerts during chats. Imagine a late-night inquiry for 1/4-inch steel plate—the bot checks availability, suggests alternatives if needed, and logs the interest. This eliminates manual lookups and prevents overpromising. In one fab shop integration, it synced with their system to handle 50+ daily checks, reducing errors by 60%. It's tailored to your workflow, so no clunky workarounds—just smooth, real-time data flow.
What if a query is too complex for the bot to handle alone?
Our design includes smart handoff protocols. The bot gathers all details—like dimensions, material type, and deadline—then seamlessly transfers to your team via email, Slack, or your preferred tool, with the full context attached. For example, a detailed request for a custom weldment design gets flagged as 'escalate' after initial qualification. This ensures nothing falls through, and your experts pick up right where the bot left off. Clients report 90% of simple queries resolved autonomously, freeing staff for high-value work. We test these transitions rigorously to match your shop's pace.
Is this chatbot secure for sharing sensitive fabrication details?
Security is non-negotiable in metal fab, where IP like custom die designs matters. We build with enterprise-grade encryption, role-based access, and compliance to standards like ISO 9001. Data stays within your controlled environment—no cloud leaks. For instance, when discussing proprietary enclosure specs, the bot anonymizes details until verified. We've audited our systems for shops handling defense contracts, ensuring no vulnerabilities. Plus, you own the code, so full transparency. This setup has helped clients avoid breaches while maintaining 24/7 service, giving peace of mind in a competitive field.
How quickly can we get this up and running in our operation?
From kickoff to launch, most fab companies see a fully functional bot in 4-6 weeks, depending on integration complexity. We start with a quick audit of your current setup—website, CRM, inventory—then build and test iteratively. A recent project for a tubing specialist went live in 5 weeks, handling initial queries on bend radii right away. Post-launch, we monitor for a week to fine-tune, like adjusting responses for regional dialects in material requests. It's efficient because we focus on your must-haves first, scaling features as you go, without the endless tweaks of off-the-shelf options.
Will it improve our lead conversion from construction clients?
Yes, by providing instant, accurate info that builds trust fast. Construction pros need quick answers on lead times for fabricated components—our bot delivers, often converting 25-30% more inquiries into quotes. Take a scenario: a builder asks about galvanized steel delivery slots at 10 PM; the bot confirms slots from your schedule and books a follow-up. This round-the-clock availability captures opportunities generic systems miss, especially in boom cycles. We've tracked a 40% lift in conversions for similar clients, directly tying to higher ROI through better lead nurturing without extra headcount.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.