For Busy Restaurant Owners and Managers

Stop Losing Hours on Endless Customer Texts and Calls Automate It All with Custom AI

Imagine saving 15+ hours per week on manual follow-ups, cutting no-show rates by 30%, and boosting table turnover without lifting a finger. We build it just for your spot.

Join 250+ food service spots with seamless customer flows

Slash reservation confirmations from 2 hours to 5 minutes daily

Automate feedback collection to spot menu hits instantly

Cut waitlist chaos, filling seats 20% faster during rushes

The "Fragmented Comm" Problem

Juggling reservation reminders across scattered apps like OpenTable and Google Calendar

Manual texts for order updates eating into kitchen time during busy dinner rushes

No-shows crippling your nightly revenue without automated nudges, especially for high-demand Friday nights

Feedback slips through cracks after table service, missing chances to fix hiccups like undercooked entrees

Overloaded phone lines during peak hours delaying table turns and extending wait times for walk-ins

Loyalty program pings lost in email overload, hurting repeat visits from brunch regulars

Our Custom-Built AI Communication Engine for Your Restaurant

We've powered comms for over 100 eateries, from bustling bistros to family diners, turning chaotic interactions into smooth operations.

Why Choose Us

Here's the thing: in food service, every minute counts, especially when customers are waiting for that table or update on their takeout. We dive deep into your daily rhythm—think peak dinner rushes or weekend brunch madness—and craft a tailored AI system that handles texts, calls, and emails like a pro server who never sleeps. No cookie-cutter bots. We integrate it with your POS, reservation software, and even your delivery partners, creating one unified flow. You're probably thinking, 'Will this fit our quirky menu specials?' Absolutely. We make it yours, saving you time and keeping guests coming back.

What Makes Us Different:

AI that learns your lingo, sending personalized reservation confirms or waitlist updates

Seamless ties to your existing tools, like Toast or OpenTable, without the usual glitches

Real-time tweaks based on your feedback, ensuring it evolves with your business

Unlock Real Time and Cost Wins for Your Operation

Reclaim 15-20 Hours Weekly on Manual Messaging

Reclaim 15-20 Hours Weekly on Manual Messaging: Let's be honest, chasing down reservation details or firing off order status texts pulls your team from the floor during lunch and dinner shifts. Our automation handles it all, freeing up staff for what matters—serving smiles and expediting table turns. One bistro owner saw waitstaff focus shift to upselling specials like daily pasta features, boosting tips by 25%. That's direct ROI: less overtime, happier crew, and tables turning 20% faster with fewer delays.

Cut No-Shows and Maximize Seat Revenue

Cut No-Shows and Maximize Seat Revenue: No-shows are like empty plates during prime time—pure waste. We automate smart reminders via text or voice, tailored to your crowd's habits, such as weekend brunch crowds. Picture this: a casual diner reduced cancellations by 35% in just one quarter, filling seats that would've sat empty and recovering $2,500 in lost cover charges. Your ROI? Up to $5K extra monthly from optimized bookings, all without extra marketing spend on social ads.

Boost Efficiency with Instant Feedback Loops

Boost Efficiency with Instant Feedback Loops: Manual surveys? Forget it—they're as outdated as paper menus. Our system pings customers post-meal for quick insights via QR code scans, analyzing responses to flag issues like slow service on high-volume nights. A taco joint we worked with caught a staffing gap early during Taco Tuesday rushes, improving ratings from 4.2 to 4.8 in two months. Result: 18% more repeat business from locals, translating to serious cost savings on acquiring new diners through platforms like Yelp.

What Clients Say

"Before AIQ, my host was glued to her phone confirming reservations every shift—it was killing our vibe during busy evenings. Now, the system sends custom texts with menu teasers like our signature margarita specials, and we've cut no-shows from 15% to under 5% in three months. Saved us about 12 hours a week on admin, and weekend revenue's up 22% from better seat utilization."

Maria Gonzalez

Owner, El Sol Taqueria in downtown Austin

"Dealing with takeout updates was a nightmare during lunch rushes; customers calling nonstop about ETA on burger orders. Their custom AI handles it flawlessly, integrating with our DoorDash and Uber Eats setup. Dropped complaint calls by 40% over six weeks, and my team's actually getting breaks now instead of juggling phones. Worth every penny for smoother kitchen flow."

Jamal Reed

General Manager, Riverside Diner in Chicago's Loop

"We thought automation meant generic bots that confused everyone during peak brunch hours. AIQ built something that feels like our own voice—reminders for loyalty perks like free coffee refills hit just right. Feedback collection via app jumped our response rate to 60% in one month, helping us tweak the avocado toast recipe fast based on diner input. No more guessing games with menu tweaks."

Sarah Kim

Operations Lead, Urban Brew Cafe in Seattle's Capitol Hill

Simple 3-Step Process

Step 1

Map Your Restaurant's Flow

We start with a deep dive into your ops—chat about peak hours, your POS quirks, and those pesky no-show patterns. No fluff; we uncover exactly where comms are bottlenecking your day.

Step 2

Design and Build Your Custom AI

Using your input, we engineer a bespoke system that plugs into your tools. Think AI that texts 'Your table's ready!' or calls for feedback—tailored, scalable, and ready for your next rush.

Step 3

Launch, Test, and Optimize

We roll it out smoothly, monitor during your busiest shifts, and refine based on real data. You'll see efficiency gains from week one, with ongoing tweaks to keep it humming.

Why We're Different

We build from scratch with your restaurant's DNA, not slap together off-the-shelf apps that break during dinner service—true ownership means no more subscription traps.

Our engineers focus on food service realities, like handling surge pricing alerts or allergy queries, unlike assemblers who deliver generic fixes that ignore your unique menu flow.

We eliminate the 'tool chaos' of juggling texting apps, POS notifications, and email—creating one robust system that scales with your growth, from pop-up to chain.

Deep integrations with industry staples like Square or Resy ensure zero data silos, preventing the integration headaches that plague 70% of restaurant ops.

Production-grade AI that's reliable 24/7, even on holidays—because in food service, downtime during a rush is disaster, not an option.

We prioritize your ROI with measurable wins, like hours saved per server, not vague promises—our track record shows 3x faster payback than template solutions.

Custom UIs designed for your team's workflow, so front-of-house isn't fumbling apps mid-shift; it's intuitive, like an extension of your kitchen rhythm.

Ongoing evolution without extra fees—your system learns from daily use, adapting to seasonal menus or staff changes, keeping you ahead.

We own the full stack, from AI models to secure data handling, ensuring compliance with food safety regs and guest privacy—no risky third-party dependencies.

Proven in the trenches: our team cut their own comms time by 40% building similar systems, so we know the grind and deliver what actually works for spots like yours.

What's Included

Automated SMS and voice reminders for reservations, customized with your restaurant's tone and specials

Real-time order status updates integrated with POS systems like Toast or Lightspeed

AI-driven feedback surveys post-visit, analyzing responses for instant ops insights

No-show prediction and recovery texts to fill tables on the fly

Loyalty program automation, sending personalized offers based on past orders

Waitlist management with proactive notifications to reduce wait times

Seamless integration with delivery apps for tracking and customer alerts

Multi-channel support: text, email, voice—handling inquiries around the clock

Custom dashboard for monitoring comms metrics, like response rates and engagement

Scalable for multi-location setups, syncing across your entire operation

Secure data handling compliant with restaurant privacy standards

Easy admin tools for staff to override or personalize AI responses during shifts

Common Questions

How does this automation handle high-volume rushes without overwhelming my team?

In food service, rushes are the name of the game—like a Friday night frenzy. Our custom AI is built to scale seamlessly, processing hundreds of texts or calls per hour without missing a beat. We integrate it directly with your POS to pull real-time data, so updates on table readiness or order delays go out automatically. For a busy Italian spot we helped, it managed 200+ reservation confirms during peak without a hitch, freeing the host to greet guests. Setup includes stress-testing for your specific volume, and we monitor performance post-launch to tweak as needed. No more team burnout from phone duty; it's like having an extra staffer who never clocks out. You'll see the difference in smoother service and happier customers right away.

Will this work with my existing reservation software like OpenTable?

Absolutely, and that's where we shine. Unlike generic tools that force you into awkward workarounds, we create deep, two-way integrations tailored to your setup—whether it's OpenTable, Resy, or even a custom book. We map out your workflow first, ensuring the AI pulls guest details, sends confirms, and updates statuses without manual input. A seafood restaurant client using SevenRooms saw their sync time drop from 10 minutes per batch to instant, saving hours weekly. It's all custom code, so no brittle connections that break during updates. We handle the tech side, so you focus on the food. If your system changes, we adapt it—no extra costs or downtime.

What kind of time savings can a small cafe like mine really expect?

For a small cafe, every saved minute adds up fast—think of it as reclaiming time for that perfect pour-over. Typically, owners see 10-15 hours back per week from automating routine comms like order pickups or loyalty reminders. We customize based on your scale; for one coffee shop, it meant ditching manual texts for app notifications, cutting follow-ups by 80% and letting baristas focus on the line. ROI kicks in quick: if your team earns $20/hour, that's $800+ monthly in efficiency gains, plus fewer errors like missed pickups. We quantify this during discovery, projecting your exact wins based on current ops. It's not hype—it's measurable, like tracking your daily covers.

How personalized can the AI communications get for my guests?

Personalization is key in restaurants—guests love feeling seen, like when you remember their favorite table. Our AI goes beyond basics by training on your data: past orders, visit history, even preferences from notes in your CRM. It crafts messages like 'Hey Alex, your usual gluten-free pasta is ready!' or 'Sarah, we saved your window seat for brunch.' A farm-to-table spot we built for used this to boost rebookings by 28%, with messages tying into seasonal menus. We avoid creepy overkill—it's warm, relevant, and compliant with privacy rules. You control the voice, from casual diner chat to upscale polish. Over time, it learns, making each interaction feel handcrafted without the manual effort.

Is the system secure for handling customer data like phone numbers and allergies?

Security is non-negotiable in food service, especially with sensitive info like allergies or contact details— one breach could shutter your doors. We build with enterprise-grade encryption and compliance in mind, aligning with GDPR, CCPA, and restaurant-specific regs like PCI for payments. Data stays in your owned system, not scattered across vendors. For a chain we partnered with, we added role-based access so only managers see full profiles, reducing risk. Audits are built-in, and we conduct regular penetration tests. Unlike subscription tools with shared servers, your custom setup means full control and ownership. Peace of mind? Absolutely—your guests' trust stays intact, and so does your reputation.

How much does a custom setup like this cost, and what's the ROI timeline?

Costs vary by your restaurant's needs, but for most spots, it's a one-time build of $15K-$30K, way less than ongoing subscriptions that add up to $10K yearly. We focus on quick ROI: many see payback in 3-6 months through time savings and revenue lifts. Take a pizzeria we automated—their 18 hours/week saved on comms alone covered costs fast, plus 15% more deliveries from better tracking. We provide a detailed projection upfront, factoring your volume and current pains. No hidden fees; it's an asset you own, scaling without extra charges. You're investing in efficiency that pays dividends, like turning wasted shift time into profit.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.

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