Stop Losing Members to Forgotten Follow-Ups Custom AI Communication That Keeps Them Coming Back
Imagine cutting no-show rates by 30% and boosting retention with messages that feel personal, not automated. We build it for your gym's rhythm.
Join 150+ fitness businesses with 25% higher member retention
The "Retention Leak" Problem
New members ghosting after free trial classes due to lack of personalized engagement nudges like post-session check-ins or goal-setting prompts
Front desk staff overwhelmed with manual SMS check-ins for yoga or HIIT sessions during peak morning and evening rushes
Inconsistent birthday perks, such as free personal training sessions or smoothie vouchers, eroding member loyalty in boutique fitness communities
Class cancellations for barre or cycling getting lost in cluttered email inboxes, leading to higher no-shows and underutilized studio space
Post-workout feedback surveys for strength training or cardio sessions ignored without immediate mobile app prompts after cooldown
Referral drives for group fitness challenges stalling because of overlooked follow-up emails to past bootcamp participants
Your Tailored AI Communication Engine
We've powered communication for 50+ gyms, turning casual sign-ups into lifelong members.
Why Choose Us
Here's the thing: off-the-shelf apps treat every gym like a cookie-cutter chain. But your studio thrives on that community vibe, the personal trainer shout-outs, the group class energy. We build a custom AI system that fits your exact workflow—like a spotter who knows your form. No more juggling SMS tools, email platforms, and your member app. We integrate it all into one owned system, trained on your data to send the right message at the right time. Whether it's a nudge for that lapsed member eyeing yoga or a hype-up for tomorrow's HIIT session, it's flexible, scalable, and built for you.
What Makes Us Different:
Unlock Retention Rocket Fuel
Slash No-Shows by 40%
Slash No-Shows by 40%: Imagine your AI analyzing a member's consistent skips on spin or Pilates classes and firing off a warm text like 'Missed your energy in spin last week—reserved your favorite bike for Thursday's 6 PM session?' Studios see attendance soar and revenue stabilize within the first 30 days, all without your team chasing down phone numbers manually.
Boost Referrals Through Smart Nudges
Boost Referrals Through Smart Nudges: Wondering how to turn happy yogis into referral machines without sounding pushy? Our AI tailors invites based on their class history, such as 'Hey Sarah, loved seeing you crush bootcamp—tag a friend for next week's session and score free recovery shakes for both.' Boutique studios report a 25% referral spike in under two months, transforming members into your top advocates effortlessly.
Personalize at Scale Without the Burnout
Personalize at Scale Without the Burnout: Truth is, sending custom messages to 500+ members about their PRs in deadlifts or meditation streaks is a nightmare manually. Our AI dives into workout data and preferences to deliver spot-on notes like progress cheers after a milestone run or tailored recovery tips post-Zumba. Expect 35% higher retention in 90 days, freeing your coaches to inspire rather than admin.
What Clients Say
"Prior to AIQ, we were hemorrhaging 20% of trial sign-ups in month one from spotty follow-ups after their intro CrossFit WOD. Now, automated SMS based on first-session feedback has slashed that to 4%—it's like an always-on coach keeping newbies hooked on their fitness journey."
Mike Rivera
Owner, CoreFit Gym
"No-shows were a nightmare in our peak evening Vinyasa flows, hitting 15% and wasting mat space. AIQ's reminders synced seamlessly with Mindbody, dropping us to 3% in just six weeks—members even reply with excited emojis, saying it keeps their wellness routine on track."
Lisa Chen
Manager, Wellness Hub Studio
"Doubted AI could nail our vibe for wellness retreats, but their personalized invites—drawing from members' past yoga or HIIT logs—felt totally bespoke. Challenge sign-ups for our quarterly wellness series jumped 2x in four months, with retention up 30%. Transformed our indie studio's community feel."
Tom Ellis
Founder, Peak Performance Fitness
Simple 3-Step Process
Discovery Dive
We chat about your gym's flow—peak class times, member pain points, current tools. No fluff, just mapping your unique needs to craft a plan that sticks.
Custom Build Phase
Our engineers code your AI from scratch, weaving in your scheduling, CRM, and feedback loops. Test runs ensure it vibes with your daily grind, like syncing reminders to post-workout highs.
Launch and Tune
Go live with training for your team. We monitor for the first 30 days, tweaking based on real data—like adjusting message tones for better open rates—until it's humming perfectly.
Why We're Different
What's Included
Common Questions
How does this integrate with my existing gym software like Mindbody?
We specialize in deep, two-way integrations that make your life easier. For Mindbody users, our custom AI pulls real-time data on bookings, payments, and member profiles, then pushes back updates like attendance confirmations or feedback notes. No more manual exports—it's seamless. We've done this for dozens of studios, reducing setup time to under two weeks. You're not just connecting; you're creating a single hub that anticipates needs, like auto-sending class reminders without double-entry. If your setup's unique, we adapt the code to fit perfectly, ensuring zero disruptions during peak seasons.
Will the messages sound robotic, or can they match our gym's vibe?
Let's be honest, nobody wants stiff, corporate texts in a fitness community. We train the AI on your brand voice—think energetic, supportive, like your trainers hyping a class. Provide sample messages from your team, and we fine-tune it to include emojis, slang, or even references to local events. One gym we worked with had it mimic their 'sweat squad' lingo, boosting reply rates by 40%. It's all custom-built, so it evolves with feedback, keeping things fresh and relational without the robot feel.
What if we're a small studio—does this scale down for us?
Absolutely, we're built for SMBs like yours. For a boutique gym with 200 members, we start simple: core automations for reminders and check-ins, without overwhelming features. It's modular, so you pay for what you need and expand as you grow—maybe adding referrals when you hit 300 sign-ups. Costs are transparent, often 50% less than piecing together apps. We've helped single-location spots cut admin time by 15 hours a week, focusing on what matters: building that loyal community feel.
How do we measure if it's actually improving retention?
Tracking's baked in from the start. Your custom dashboard shows metrics like open rates, response times, no-show reductions, and retention uplift—tied directly to member actions. For example, see how a birthday nudge correlates to renewals. We set baselines during discovery, then report monthly with clear ROI, like 'this campaign retained 15 extra members worth $3K.' It's not vague; one client saw 22% retention growth in quarter one, all visualized simply. We even A/B test messages to optimize, ensuring every send drives real results.
Is member data secure with this AI setup?
Security's non-negotiable in fitness, where personal health info is gold. We build with end-to-end encryption, GDPR and HIPAA compliance in mind, and host on secure, scalable clouds. Your data stays yours—no third-party sharing without consent. Access controls let you decide who sees what, like trainers viewing only their clients' comms. We've audited systems for high-privacy gyms, preventing breaches that could tank trust. It's peace of mind: members get personalized care without worrying, and you avoid the fines or fallout from leaky tools.
Can we start small and add features later?
Yes, flexibility is our jam. We launch with essentials—like automated class reminders and basic personalization—then layer on as needed, such as AI voice for inquiries or advanced segmentation for challenges. No big upfront commitment; it's iterative, based on your growth. A studio we partnered with began with SMS only, added email flows after three months, and now runs full referral automation. This phased approach keeps costs low and lets you test impact, ensuring it fits your evolving needs without overhauling everything at once.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.