Stop Missing Patient Inquiries After Hours Deploy a 24/7 HIPAA-Compliant Chatbot
In chiropractic practices, 85% of patient inquiries happen outside business hours, leading to lost appointments and frustrated seekers of relief. Our custom AI support chatbot ensures instant, secure responses around the clock, capturing every opportunity without compromising patient privacy.
Join 250+ healthcare practices with round-the-clock patient engagement
The "After-Hours Patient Loss" Problem
Patients calling after clinic hours for acute lower back pain relief receive voicemail, delaying spinal decompression and missing timely adjustment appointments
HIPAA compliance concerns deter adoption of generic chat tools, risking PHI breaches during sensitive discussions on spinal cord conditions and disc herniations
Front desk overload during peak hours leaves website queries on spinal alignment therapies unanswered, deterring prospective patients from initial consultations
Inconsistent responses to frequent inquiries about side effects from chiropractic manipulations or anti-inflammatory regimens undermine patient trust in the practice
Weekend inquiries for whiplash injury assessments from car accidents remain unaddressed, enabling competitors to capture urgent spinal evaluation bookings
Manual follow-up on referral questions regarding scoliosis bracing options diverts time from direct patient care like hands-on spinal adjustments
Our Custom-Built AI Chatbot: Tailored for Chiropractic Excellence
With over a decade in healthcare AI integrations, we've empowered 150+ practices to achieve enterprise-grade patient support without the subscription traps.
Why Choose Us
Imagine your website as a vigilant receptionist, always on duty—like a spine holding the body upright, our chatbot supports your practice 24/7. We engineer it from scratch to fit your workflows, ensuring HIPAA compliance while handling everything from booking adjustments to explaining postural therapies. No off-the-shelf limitations; just a seamless extension of your team.
What Makes Us Different:
Unlock Round-the-Clock Patient Wins
Capture Every After-Hours Opportunity
Capture Every After-Hours Opportunity: Patients experiencing acute sciatica flare-ups seeking immediate relief won't wait; our HIPAA-compliant chatbot books adjustment slots instantly via integrated EHR systems, boosting your schedule fill rate by up to 40% within the first quarter and ensuring no lead slips through during off-peak hours.
HIPAA-Safe Interactions Build Trust
HIPAA-Safe Interactions Build Trust: Every conversation is end-to-end encrypted, audited, and logged per HHS guidelines, empowering patients to confidently discuss chronic neck pain or radiculopathy symptoms—leading to 30% higher Net Promoter Scores and streamlined compliance audits for your spinal care team.
Free Up Staff for What Matters Most
Free Up Staff for What Matters Most: Routine queries on spinal manipulation durations, pre-adjustment fasting instructions, or post-therapy icing protocols are handled autonomously 24/7, reducing administrative burden by 25 hours weekly so your chiropractors prioritize hands-on alignments and personalized rehab plans over desk work.
What Clients Say
"Before AIQ's chatbot, we'd lose weekend inquiries about acute sports-related lumbar strains—patients just turned to urgent care elsewhere. Now, it's intelligently booking follow-ups by assessing pain levels and availability, adding 15 new monthly spinal adjustment appointments without hiring extra staff. Setup integrated seamlessly with our EHR in just two weeks."
Dr. Emily Carter
Lead Chiropractor, SpineAlign Wellness Center, serving 500+ patients annually in orthopedic care
"HIPAA compliance was our top concern with digital tools for handling sensitive disc injury discussions, but this custom AIQ chatbot feels like a secure, regulated extension of our clinic. During last winter's flu season surge, it managed 200+ queries on ergonomic posture adjustments for remote workers, slashing after-hours phone wait times from 10 minutes to instantaneous responses."
Mark Rivera
Practice Operations Manager, Vitality Chiropractic Clinic, specializing in non-invasive spinal therapies
"Our legacy system struggled to distinguish routine vitamin D supplement refills from urgent cervical radiculopathy cases post-fall. The AIQ bot triages flawlessly using symptom keywords, escalating only high-priority issues to our on-call team. Within the first month, our patient satisfaction scores rose 22% via post-interaction surveys, and we've eliminated weekend coverage scrambles entirely."
Sarah Lee
Front Office Coordinator, Harmony Health Chiropractic Group, with three locations focused on injury recovery
Simple 3-Step Process
Discovery and Customization
We audit your current patient flow, from intake forms to post-adjustment care, then tailor the chatbot to your unique protocols—like specific questions on spinal history.
Secure Integration and Training
Our engineers embed it into your website and EHR, training the AI on your data while ensuring full HIPAA encryption—tested rigorously before launch.
Launch and Ongoing Optimization
Go live with 24/7 monitoring; we refine based on real interactions, like improving responses to common migraine triggers, for continuous performance gains.
Why We're Different
What's Included
Common Questions
How does the chatbot ensure HIPAA compliance for patient data?
We architect the entire system with end-to-end encryption, using secure protocols like AES-256 for all transmissions and storage. Patient identifiers are anonymized in logs, and access is role-based with two-factor authentication. Unlike generic tools, our custom build undergoes third-party audits tailored to healthcare regs— we've helped 50+ practices pass inspections without issues. It only collects necessary info, like symptoms for triage, and never shares data externally. This patient-centric approach minimizes breach risks while keeping interactions smooth.
Can it handle specific chiropractic queries like treatment for sciatica?
Absolutely. We train the AI on your practice's protocols, so it provides accurate, non-diagnostic info—like suggesting initial stretches or booking an eval. For instance, it can explain how adjustments target nerve compression without giving medical advice. In real scenarios, it's resolved 70% of such queries autonomously, escalating urgents to you. This frees your team for in-person care while maintaining trust through consistent, expert responses.
What if a patient needs to speak to a human right away?
The bot detects urgency through keywords like 'severe pain' or 'emergency' and offers immediate handoff options—via phone, video, or your on-call line. It passes full context, so no repetition. In tests with chiropractic offices, this reduced escalation drop-offs by 60%. We customize triggers to fit your workflow, ensuring seamless transitions without frustrating patients seeking quick relief.
How long does it take to set up for our office?
Typically 4-6 weeks from discovery to launch, depending on integrations. We start with a workflow audit, then build and test—ensuring it slots into your day without disruption. One recent client, a busy multi-location practice, was live in 28 days, handling 200+ queries monthly from day one. Post-launch, we provide training so your staff can monitor and tweak as needed.
Will it integrate with our existing scheduling software?
Yes, we specialize in deep API connections to tools like Mindbody or Acuity. The bot pulls availability in real-time, books slots, and updates records automatically—eliminating double-entry errors. For a chiropractic group we built for, this cut no-shows by 25% via instant confirmations. If your system isn't listed, our engineers handle custom bridges, creating a unified flow that feels native.
How do we measure the chatbot's impact on our practice?
Our custom dashboard delivers key metrics: response times (aiming under 5 seconds), resolution rates (target 80%+ self-serve), and ROI via captured appointments. Track trends like peak inquiry hours for staffing insights. Clients see clear wins, like a 35% uptick in bookings within months. We review quarterly, optimizing based on data to align with your goals, such as growing wellness program sign-ups.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.