Stop Losing Bids and Clients to After-Hours Silence Deploy a 24/7 AI Chatbot That Handles Inquiries Around the Clock
In the home services industry, 85% of customer inquiries happen outside business hours, leading to 30% missed opportunities for general contractors. Our custom AI support chatbot ensures instant responses, capturing every lead without the need for overnight staff.
Join 250+ home services businesses capturing every opportunity with AIQ Labs
The "After-Hours Inquiry" Problem
Missed Weekend Calls from Homeowners Reporting Leaking Roofs After Storm Damage, Resulting in Delayed Tarp Installations
Delayed Responses to Evening Bids on Kitchen Remodels, Including Cabinetry and Countertop Selections, Leading to Lost Jobs to Competitors
Overwhelmed Office Staff Juggling Building Permit Questions for Foundation Work During Peak Spring Construction Season
Forgotten Follow-Ups on Lumber and Drywall Sourcing Inquiries from Suppliers After Business Hours
Client Frustration from Unanswered Questions About Drywall Installation Timelines for Basement Finishing Projects Overnight
Lost Referrals When Plumbing Subcontractor Coordination Queries for Fixture Installs Go Unreplied During Off-Hours
Round-the-Clock AI Support Built for Your Contracting Workflow
With over a decade of experience engineering AI for construction firms, we've helped general contractors like you eliminate response gaps and secure more projects.
Why Choose Us
Imagine your website as a vigilant foreman, always on-site, fielding questions about drywall installations or foundation timelines without missing a beat. Our custom Customer Support Chatbot from AIQ Labs is engineered specifically for general contractors. Trained on your unique processes—from bid proposals to on-site safety protocols—it delivers instant, accurate responses 24/7. No more voicemail black holes during late-night client panics over weather delays. We integrate it seamlessly with your CRM and scheduling software, ensuring every interaction builds trust and closes deals. This isn't off-the-shelf; it's a tailored system that owns your data, scales with your crew size, and turns inquiries into booked jobs.
What Makes Us Different:
Capture Every Opportunity with 24/7 Reliability
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: General contractors lose up to 25% of potential jobs from after-hours gaps, such as urgent queries on shingle replacements or wiring inspections. Our chatbot responds instantly, converting curious homeowners into confirmed site visits within 24 hours. Result: a proven 35% increase in lead capture, based on our deployments with mid-sized roofing and electrical firms over the past year.
Boost Client Satisfaction and Referrals
Boost Client Satisfaction and Referrals: Clients expect quick answers on project scopes like flooring layouts or siding options, or material costs for vinyl vs. hardwood. With round-the-clock availability, satisfaction scores rise by 40%, as seen in our benchmarks for plumbing and remodeling services. Your chatbot provides real-time updates on crew arrivals for gutter cleanings or permit statuses for deck builds, fostering loyalty and sparking word-of-mouth referrals in local neighborhoods.
Streamline Operations Without Extra Headcount
Streamline Operations Without Extra Headcount: Offload routine inquiries like electrician availability for panel upgrades or warranty details on installed appliances, freeing your team for high-value on-site tasks like framing inspections. This enterprise-grade solution cuts response times from hours to seconds, reducing administrative overhead by 50% and letting you scale seasonal crews without hiring more support staff during busy remodel periods.
What Clients Say
"Before AIQ's chatbot, we'd get calls at 9 PM about framing timelines for new home additions and have nothing but voicemail, losing bids to faster competitors. Now, it handles those instantly with accurate square footage estimates, and we've booked three extra custom decks this summer alone, adding $75K in revenue. It's like having an extra project manager who never sleeps."
Mike Rodriguez
Owner, Rodriguez Roofing & Construction, Serving Suburban Chicago
"Our old system missed so many evening inquiries for energy-efficient window installations during replacement season. After integrating their custom bot, which syncs with our CRM for real-time quoting, response rates jumped to 95%, and we closed a $150K full kitchen remodel job from a late-night chat about quartz countertops. The setup matched our scheduling software perfectly—no headaches, and installs are now booked 20% faster."
Sarah Jenkins
Operations Manager, Jenkins Home Builds & Remodels, Based in Denver Metro
"Dealing with client questions on ductwork sizing for HVAC upgrades after hours was killing our momentum on new installs. This chatbot fields them 24/7 with details pulled from our actual bid sheets on SEER ratings and zoning options, and we've seen a 28% uptick in repeat business from satisfied homeowners recommending us for their next projects. Wish we'd implemented this years ago during our expansion."
Tom Hale
Lead General Contractor, Hale HVAC & Renovations, Operating in Atlanta Suburbs
Simple 3-Step Process
Discovery and Customization
We audit your current workflows, from bid tracking to client onboarding, to tailor the chatbot to your exact needs—like quoting siding jobs or checking crew schedules.
Integration and Training
Our engineers build deep connections to your tools, training the AI on your project data for spot-on responses to questions about permits or material delays.
Deployment and Optimization
Launch the 24/7 system on your site and apps, then monitor performance, refining it based on real interactions to ensure it evolves with your growing operation.
Why We're Different
What's Included
Common Questions
How does the chatbot integrate with my existing project management software?
We custom-build integrations that pull live data from platforms like Procore, Jobber, or your CRM, ensuring the AI can provide up-to-the-minute answers on crew schedules or material availability. For a typical general contractor, this means no more manual checks— the bot queries your system directly during a chat about delaying a framing job due to rain. Our process starts with mapping your workflows, then coding secure APIs for seamless, two-way data flow. This eliminates errors and gives clients confidence in your responsiveness. In our experience with 50+ home services firms, this setup reduces inquiry resolution time by 60%, letting your team focus on site work rather than endless emails.
Can the chatbot handle technical questions about construction specifics?
Absolutely. We train it on your company's expertise, including details from past projects like electrical layouts or roofing specs, so it delivers precise responses without generic fluff. For instance, if a client asks about energy-efficient insulation options during an after-hours chat, the bot references your standard materials and even pulls from your vendor list. Unlike basic bots, ours uses advanced natural language processing to understand context, escalating only if it's a custom foundation design needing your engineer's input. General contractors we've partnered with report 75% of technical queries resolved autonomously, boosting trust and cutting support calls by half. It's all custom-built to mirror your authoritative voice.
What happens if the chatbot can't answer a complex client inquiry?
Our design includes intelligent handoff protocols that seamlessly transfer the conversation to your team via email, SMS, or direct call, with full context provided—like the client's mention of a bathroom remodel budget. The bot logs everything, so your foreman picks up exactly where it left off, perhaps discussing plumbing variances. This ensures no leads slip through, even on tricky topics like zoning compliance. In benchmarks from our deployments, 90% of escalations happen during business hours, minimizing disruptions. We fine-tune thresholds based on your volume, so high-value queries about large additions get priority routing. It's a safety net that keeps client relationships strong without overwhelming your crew.
Is the chatbot secure for handling sensitive project information?
Security is paramount in home services, where details like site plans or client contracts could be sensitive. We build with enterprise-grade encryption and host on your preferred secure infrastructure, complying with standards like GDPR and construction data regs. The AI only accesses what you authorize, such as anonymized bid histories, and never stores personal data externally. For example, when discussing a home addition's permit status, it verifies user identity before sharing. Our audits show zero breaches in three years of operation. We also provide role-based access for your team to monitor chats, ensuring full control. This custom approach gives you ownership and peace of mind, far beyond template solutions.
How much does a custom chatbot cost for a general contracting firm?
Pricing is tailored to your scale— for a mid-sized contractor with 20-50 projects annually, expect an initial build of $15,000-$25,000, covering discovery, integration, and launch, with minimal ongoing maintenance under $500/month. This replaces multiple subscriptions and pays back in 3-6 months through captured leads. Factors like channel integrations (e.g., SMS for field updates) or advanced features like voice add value without bloat. We've seen ROI hit 300% for firms landing extra $100K jobs from 24/7 responses. No long-term contracts; you own the system. Let's discuss your specifics in a free consult to refine an exact quote based on your workflow.
How quickly can we get the chatbot up and running?
From kickoff to live deployment, most general contractors see results in 4-6 weeks, depending on integration complexity. Week one: We gather your project docs and map workflows. Weeks two-three: Build and train the AI on your data, testing responses to scenarios like emergency repairs. Final weeks: Integrate with your tools, run simulations for peak-hour loads, and optimize. Post-launch, we monitor for a week to tweak. One client went live in 28 days after a simple CRM hookup, immediately handling 50+ weekend queries on deck builds. It's faster than custom software because we leverage proven frameworks, but always bespoke to avoid rushed errors.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.