Stop Losing Members After Hours With 24/7 AI Support That Feels Human
Imagine your studio's chatbot answering form inquiries at 2 AM, booking private sessions before dawn, and boosting retention by 30% without you lifting a finger. We're talking round-the-clock availability tailored to your Pilates flow.
Join 150+ fitness studios with round-the-clock member engagement
The "After-Hours Silence" Problem
Members ghosting after late-night form submissions for reformer class schedules, with no replies until morning, leading to a 30% drop in follow-through rates
Missed opportunities for injury follow-ups when staff clocks out, leading to higher churn
Overwhelmed front desk during peak Reformer Pilates hours, ignoring quick questions about Tower availability or mat class substitutions
Seasonal drop-offs in winter when motivation wanes and no one's there to send encouraging check-ins
Inconsistent responses to dietary queries tied to Pilates wellness packages, such as anti-inflammatory meal ideas for core strengthening, frustrating health-focused clients
Lost revenue from unbooked private Pilates sessions because inquiries about one-on-one alignment coaching pile up over weekends
Our Custom 24/7 Chatbot Built for Your Studio
We've powered support for over 50 wellness spaces, turning chaotic inquiries into loyal member journeys
Why Choose Us
Let's be honest, running a Pilates studio means juggling core strength sessions, breathwork classes, and endless member questions. Here's the thing: generic chatbots flop because they don't get the nuance of a perfect plank or the frustration of a canceled mat class. We build yours from scratch, trained on your studio's vibe—your class schedules, wellness tips, even your signature core routines. It's always on, instantly responsive, and hands off to your team only when it matters. No more after-hours gaps. You're probably thinking, 'Will it fit my flow?' Absolutely, because it's custom-coded for your exact workflow.
What Makes Us Different:
Unlock Round-the-Clock Member Magic
Capture Every Late-Night Lead
Capture Every Late-Night Lead: Picture a member firing off a query at 11 PM about your beginner Reformer class. Our chatbot responds instantly with availability slots for the next week, books the spot on the spot, and follows up with a personalized tip on breathing techniques for the Hundred exercise. Result? You snag 25% more sign-ups from off-hours inquiries within 24 hours, turning potential drop-offs into committed sessions that boost your studio's winter enrollment.
Boost Retention Without the Burnout
Boost Retention Without the Burnout: Staff can't be everywhere, but your chatbot can. It sends gentle reminders for upcoming alignment workshops two days in advance or checks in on progress post-injury with tailored advice on modified Roll-Ups, like a virtual accountability partner. Studios see member retention climb by 35% over three months, because every interaction feels supportive, not salesy—like a friendly spotter during a tough Teaser pose in a group class.
Free Up Your Team for What Matters
Free Up Your Team for What Matters: No more sifting through emails about mat class swaps or prop rentals like Magic Circles. The AI handles 70% of routine queries on the spot during peak hours, letting your instructors focus on cuing breath and form in live sessions. It's like having an extra staffer who never tires, reducing admin time by 5 hours each week and letting you nurture those deep member connections that drive loyalty through personalized wellness journeys.
What Clients Say
"Before AIQ's chatbot, we'd lose half our weekend inquiries about private Reformer sessions because no one was around to answer. Now, it books privates at midnight and even suggests add-ons like our 6-week core stability packs with foam roller exercises. We've added 12 new members in just two months without extra marketing spend, especially during our slow holiday period."
Sarah Linden
Studio Director, Flow Pilates Haven
"Our members love the quick tips on posture for the Swan Dive during off-hours—it's kept our retention steady through the winter slow season when motivation dips. Setup took just one week, and it's already handled over 200 queries flawlessly, from class swaps to prop availability. Honestly, it's like having a night-shift receptionist who knows Pilates cues inside out."
Mike Rivera
Owner, Core Balance Studio
"I was skeptical about AI getting the wellness side right, but this thing follows up on injury recoveries with actual advice from our protocols, like modified Side Kicks for hip alignment. It cut our support tickets by 40% in the first quarter and made members feel seen during peak class rushes. Game-changer for our small team managing back-to-back Mat Pilates flows."
Elena Torres
Manager, Align Wellness Pilates
Simple 3-Step Process
Discovery Dive
We chat about your studio's unique flow—class types, member pain points, and tools like your booking app. Think of it as mapping your perfect Hundred breath to ensure the chatbot aligns perfectly.
Custom Build Phase
Our engineers craft the AI from the ground up, training it on your schedules, wellness content, and response style. No templates here—it's tailored, like customizing a reformer for your body's exact needs.
Launch and Optimize
We integrate it seamlessly, test with real scenarios like late-night bookings, and tweak based on your feedback. Then, it's live 24/7, with ongoing support to keep it evolving like your class progressions.
Why We're Different
What's Included
Common Questions
How does the chatbot handle specific Pilates questions, like reformer modifications?
We train it on your studio's exact content—your class descriptions, instructor notes, and common modifications. For instance, if a member asks about knee-friendly alternatives during a late-night chat, it pulls from your resources to suggest safe options, perhaps linking to a video demo. It's not generic; we customize the knowledge base during setup, so responses feel like they're from your head instructor. Over time, we refine it based on real interactions, ensuring it evolves with your teaching style. This way, members get accurate, empathetic advice 24/7, reducing misinformation and building trust. Setup includes a full audit of your materials to cover everything from breathwork cues to prop usage.
Will it integrate with my existing booking system like Mindbody?
Absolutely, we specialize in deep, two-way integrations. Unlike superficial plugins that break, we build custom APIs to sync real-time data—checking availability, booking spots, and even updating member profiles instantly. Imagine a 3 AM inquiry: the chatbot confirms open slots in your intermediate flow class and reserves it without double-bookings. We've done this for dozens of studios, handling everything from simple calendars to full CRMs. The process starts with mapping your workflow, then coding secure connections that scale. No more manual entry or errors—just seamless flow between tools, saving your team hours weekly.
What if a query is too complex for the AI to handle?
Smart handoffs are built-in. The chatbot detects complexity—like a detailed injury history needing personalized advice—and escalates to your team via email, Slack, or direct message with full context provided. For example, it might summarize a member's chronic back issue from prior chats and queue it for your lead instructor. This happens seamlessly, often before the member notices, maintaining that always-available feel. We set thresholds during customization, and it learns from escalations to handle more over time. Result? 80% of queries resolved instantly, with humans stepping in only for the nuanced stuff, keeping your response times lightning-fast.
How much does customization cost for a small Pilates studio?
Costs vary by your setup, but for a typical small studio, we're talking a one-time build fee starting around $5,000-$8,000, with no ongoing subscriptions since you own it. This covers discovery, custom training on your 10-20 core classes, integration with one or two tools, and launch support. Think of it as investing in a digital staffer who pays for itself through captured leads—many clients see ROI in 2-3 months via extra bookings. We break it down in your free consultation, factoring in specifics like multi-location needs. No hidden fees; it's a unified system that replaces multiple subs, ultimately saving you money long-term.
Can the chatbot help with retention in off-peak seasons?
Yes, it's designed for that retention-driven edge. We program proactive outreach, like sending tailored nudges: 'Missed your mat class this week? Try our restorative session for winter blues.' It uses member data to personalize—reminding long-time clients of progress milestones or suggesting duets for social butterflies. Studios report 25-40% uplift in re-engagement during slow periods. We customize triggers based on your patterns, like post-holiday dips, and track effectiveness via built-in metrics. It's like a wellness coach in your pocket, fostering loyalty without feeling pushy, all while integrating with your email or SMS for broader reach.
Is the chatbot secure for handling member health info?
Security is non-negotiable, especially with wellness data. We use enterprise-grade encryption, comply with GDPR and HIPAA where applicable, and store info only as needed for context—nothing more. For Pilates studios sharing form or injury details, access is role-based, with audits to prevent breaches. We've built this for regulated spaces, so your members' privacy is locked down tighter than a perfect Roll-Up. During setup, we review your data flows and add custom safeguards, like anonymizing sensitive queries. Peace of mind comes standard, letting you focus on teaching without worry.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.