Stop Guessing on Shop Performance Track Every KPI in Real Time
In the fast-paced world of auto repair, where margins hover around 15-20% and labor efficiency defines profitability, fragmented data means missed opportunities. Our custom dashboards deliver crystal-clear visibility into vehicle turnaround times, parts inventory, and revenue streams—empowering you to cut downtime by 30% and boost billable hours.
Join 150+ auto shops with proven efficiency gains
The "Data Blindspot" Problem
Manual Tracking of Brake and Alignment Repair Times Leaves Shops Reactive to Customer Wait Times
Inventory Mismatches on Brake Pads and Rotors Cause Costly Delays and Expedited Shipping Fees on Brake Jobs
Siloed Customer Data from Oil Change Records Hinders Repeat Business and Loyalty Programs
Unseen Labor Bottlenecks in Transmission Teardowns Slow Down Overhauls and Extend Vehicle Downtime
Warranty Claim Errors on Engine Diagnostics and Rebuilds Drain Profits and Risk Manufacturer Disputes
Seasonal Demand Spikes for Tire Changes and Battery Replacements Overwhelm Shops Without Predictive Metrics
Our Enterprise-Grade KPI Tracking Platform Built for Auto Repair Realities
With over a decade of experience engineering custom systems for efficiency-focused industries, AIQ Labs has helped 50+ automotive shops achieve industry-leading visibility into their operations.
Why Choose Us
Like fine-tuning an engine for peak performance, we craft custom dashboards that integrate your shop's data sources— from QuickBooks to repair ticketing systems—into a unified, real-time interface. No more piecing together spreadsheets at close of day. Our platform pulls in vehicle diagnostics, technician logs, and parts usage to spotlight inefficiencies before they stall your workflow. Proven to handle multi-bay operations scaling from 5 to 50 techs, it's designed for the grit of daily repairs, not boardroom fluff.
What Makes Us Different:
Unlock Informed Decisions That Drive Shop Efficiency
Real-Time Visibility into Bay Utilization
Real-Time Visibility into Bay Utilization: Track every lift, alignment rack, and diagnostic scanner in use, cutting idle time by 35%. Shops using our system report filling more slots during slow hours for services like oil changes, turning potential revenue loss into steady cash flow—essential when average repair tickets hit $450 for alignments and exhaust work.
Actionable Insights on Parts and Labor Costs
Actionable Insights on Parts and Labor Costs: Monitor inventory turnover for high-volume items like oil filters and brake rotors, and labor rates against benchmarks like the 60% gross margin standard. Identify overstock on air filters or underbilled transmission scans, reducing waste by 22% and ensuring your bottom line accelerates like a well-maintained V8.
Streamlined Scheduling for Peak Performance
Streamlined Scheduling for Peak Performance: Predict busy periods from historical data on tire rotations, alignments, and seasonal AC services, optimizing tech assignments across bays. This leads to 28% faster job completions on multi-point inspections, fewer customer complaints about wait times, and happier teams who aren't chasing their tails on backlogs during rush hours.
What Clients Say
"Before AIQ Labs, we were buried in paper logs and Excel sheets, losing hours every week reconciling repair times for alignments and exhaust repairs. Their dashboard caught a pattern in our brake job delays—turns out it was a worn-out alignment rack we fixed in two days. Revenue up 18% in the first quarter, and our techs actually have time for lunch now without overtime rushes."
Mike Rivera
Service Manager, Riverside Auto Repair, a 25-bay independent shop in California
"Implementing this was a game-changer during last winter's rush for battery replacements and wiper blades. We spotted inventory shortfalls on wiper blades two weeks early via predictive alerts, avoiding $5K in emergency orders from suppliers. The real-time KPIs mean we're not guessing anymore—our close rate on upsells for fluid flushes jumped from 40% to 62% in under six months. Solid work from a team that gets the shop floor chaos."
Sarah Chen
Owner, Apex Transmission Specialists, specializing in heavy-duty fleet transmissions in the Midwest
"We handle a lot of fleet work for delivery vans, and tracking warranty claims on engine sensors was a nightmare with scattered emails and service notes. The custom integration pulled everything together from our OEM portals, slashing claim processing from 5 days to under 24 hours for diagnostic verifications. Saved us $12K in denied claims last year alone on cylinder head repairs. Feels like having an extra ASE-certified mechanic who never sleeps."
Tom Hargrove
Operations Director, FleetFix Auto Services, a national chain servicing commercial vehicles
Simple 3-Step Process
Discovery and Data Mapping
We audit your shop's current systems, from POS to diagnostic software, to identify key KPIs like average repair time and parts utilization. This ensures our dashboard aligns perfectly with your daily grind.
Custom Build and Integration
Our engineers construct the platform using advanced frameworks, weaving in two-way APIs for seamless data flow. Test it against real scenarios, like a full-day engine diagnostic rush, to guarantee reliability.
Deployment and Optimization
Roll out with training for your team, then monitor and tweak based on live data. Scale effortlessly as your shop adds bays or services, keeping you ahead of the curve.
Why We're Different
What's Included
Common Questions
How does the KPI platform integrate with my existing shop management software?
We specialize in seamless integrations with popular automotive tools like Shop-Ware, Tekmetric, or even legacy systems via custom APIs. During discovery, we map your data flows—think repair orders to inventory levels—and build two-way connections that update in real time. No disruptive downtime; we've done this for shops handling 100+ daily jobs without missing a beat. The result? A unified view that pulls diagnostics from ALLDATA directly into your dashboard, saving hours on manual reconciliation. Our approach ensures scalability, so as you add EV charging bays, the system adapts without rework.
What specific KPIs are tracked for auto repair shops?
Tailored to your operations, we focus on metrics like average repair order value (aiming for $400+), bay utilization rates (targeting 75%), and parts-to-labor ratios (optimal at 50/50). For instance, track turnaround times on common jobs like brake pads or transmissions, flagging anything over 2 hours. We also monitor technician efficiency, warranty return rates under 5%, and seasonal trends such as tire rotations spiking in spring. These aren't generic; they're benchmarked against NAPA data, providing actionable insights to hit your 20% net profit goal. Customization means prioritizing what matters most to your shop's workflow.
Is the platform secure for handling customer vehicle data?
Absolutely—security is non-negotiable in automotive, where VINs and service histories are sensitive. We use enterprise-grade encryption (AES-256) and comply with standards like SOC 2, ensuring data from customer intakes to repair logs stays protected. Role-based access means front-desk staff see scheduling, while managers get full KPI views. We've audited systems for shops dealing with fleet contracts, preventing breaches that could cost thousands in fines. Plus, regular updates guard against threats, much like routine vehicle maintenance keeps your fleet roadworthy.
How much does customization cost for a small auto shop?
Costs vary by complexity, but for a 5-bay shop, expect $15K-$25K for full build and integration, far below juggling multiple subscriptions that add up to $2K monthly. This includes mapping 10-15 core KPIs, like labor hours and parts costs, with ongoing tweaks. ROI hits fast: Shops see 15-30% efficiency gains within 3 months, paying for itself through reduced overtime and better upsells. Unlike off-the-shelf tools limited to basic reports, our custom solution scales without extra fees, built to own—not rent—your data infrastructure.
Can the dashboard handle multi-location shops?
Yes, our architecture supports centralized oversight for chains with 2-10 locations, aggregating KPIs like total revenue across sites while allowing location-specific views. For example, compare bay efficiency between your downtown tire shop and suburban full-service branch. Data syncs in real time via secure cloud, handling peaks like 500 weekly jobs without lag. We've scaled this for regional networks, reducing inter-site discrepancies by 40%. It's designed for growth, so adding a new outpost means simple configuration, not starting over.
What kind of support is provided after launch?
Post-launch, you get dedicated support for the first 90 days, including weekly check-ins to optimize KPIs based on your data—like adjusting alerts for winter battery tests. Our team trains your staff via hands-on sessions, ensuring quick adoption. Beyond that, priority access to engineers for updates, such as integrating new diagnostic tools. Unlike vendor support lines with hold times, we're proactive: Monthly performance reviews keep your system tuned, much like aligning wheels for straight-line efficiency. This partnership has helped shops maintain 98% uptime year-over-year.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.