Stop Flying Blind on Fleet Utilization Unlock Real-Time KPI Visibility
In the high-stakes world of freight, where delays cost $1,200 per hour on average, our custom dashboards deliver 99.9% uptime insights to slash inefficiencies by up to 35%.
Join 150+ businesses with streamlined freight operations
The "Data Silo" Problem
Fragmented carrier performance data across multiple TMS platforms like Oracle TMS and SAP TM, leading to inconsistent KPIs such as on-time delivery rates below 80%
Unreliable real-time tracking of TEU container loads amid supply chain disruptions from port congestion and weather events
Manual reconciliation of freight invoices leading to overpayments
Blind spots in driver compliance and Hours of Service (HOS) violations during peak seasons, risking ELD mandate penalties
Inaccurate load forecasting causing empty backhauls and revenue loss
Inaccurate load forecasting causing empty backhauls and deadhead miles, resulting in revenue loss up to 15% on return trips
AIQ Labs KPI Tracking Platform: Built for Freight Scale
With over a decade of hands-on experience optimizing logistics for mid-sized carriers, we've engineered enterprise-grade dashboards that handle 10,000+ daily shipments without breaking a sweat.
Why Choose Us
Imagine your freight operation as a vast highway network. Right now, you're navigating with outdated maps—data silos from ELD systems, TMS, and warehouse software create blind spots that lead to costly detours like underutilized trucks or missed delivery windows. Our custom KPI tracking platform integrates all these sources into a unified, real-time dashboard. No more piecing together spreadsheets at midnight. We build it from the ground up using robust AI frameworks, ensuring seamless data flow that scales with your growth. Short hauls or cross-country routes, it delivers actionable insights at your fingertips, turning raw data into strategic fuel for efficiency.
What Makes Us Different:
Proven Efficiency Gains for Freight Leaders
Crystal-Clear Route Optimization
Crystal-Clear Route Optimization: Track live ETAs, fuel efficiency, and lane utilization across your OTR fleet using GPS-integrated data. Industry benchmarks from ATRI show optimized routing cuts costs by 20-30% via dynamic rerouting; our platform delivers this with AI-driven predictive analytics, preventing the $500 average loss per delayed LTL shipment during peak holiday volumes.
Elevated Carrier Accountability
Elevated Carrier Accountability: Monitor vendor KPIs like OTIF (on-time in-full) and claims ratios in real-time via integrated EDI feeds, reducing disputes by 40%. For freight firms, this means spotting underperformers early—think fewer claims from mishandled LTL or FTL shipments—and fostering partnerships that drive on-time performance above the 85% industry average, with quarterly scorecards for top carriers.
Streamlined Compliance Oversight
Streamlined Compliance Oversight: Automate HOS logging, DVIR inspections, and FMCSA reporting via ELD integrations to avoid fines averaging $15,000 per violation. Dashboards provide instant alerts on driver logs and fatigue risks, ensuring your operation stays audit-ready for DOT inspections and scales effortlessly as your fleet grows from 50 to 500 trucks within 18 months.
What Clients Say
"Before AIQ Labs, we were chasing shadows with our legacy TMS reporting—constantly reconciling EDI data from three different carriers like JB Hunt and Schneider led to overpaying on 15% of LTL invoices last quarter. Their dashboard cut that down to zero in just two months, and our dispatch team now spots bottlenecks in real-time via integrated alerts, 24 hours ahead of schedule. It's like having a co-pilot for every cross-dock load."
Marcus Hale
Operations Director, Midwest Freight Haulers
"Scaling from 80 to 150 trucks meant chaos in tracking deadhead miles on reefer routes, which ate 12% of our revenue in produce hauls. The custom KPIs from AIQ, including backhaul matching scores, gave us visibility into spot market opportunities we never saw before. On-time deliveries jumped from 82% to 96% in the first quarter post-implementation, and fuel savings alone paid for the build in under six months."
Elena Vargas
Fleet Manager, Pacific Logistics Partners
"International shipments were a nightmare with customs delays hidden in email chains from forwarders. Now, the real-time alerts on our dashboard, pulling from AES filings, have shaved three days off average transit times for 40ft containers to Europe via the Port of Rotterdam. No more surprise CBP holds—our margins improved by 8% without adding staff, even during Red Sea disruptions."
Raj Patel
Supply Chain VP, Global Cargo Solutions
Simple 3-Step Process
Discovery and Integration Mapping
We audit your current TMS, ELD, and data sources to map out a seamless integration plan. This ensures zero disruption as we connect everything into one robust system.
Custom Dashboard Build and AI Tuning
Our engineers craft tailored KPIs using advanced frameworks, incorporating AI for predictive insights. We test rigorously to handle peak loads like holiday surges without a hitch.
Deployment, Training, and Scaling Support
Roll out the platform with hands-on training for your team. We monitor performance and scale as your freight volume grows, ensuring long-term ownership and adaptability.
Why We're Different
What's Included
Common Questions
How does the KPI platform integrate with existing TMS like McLeod or Trimble?
We start by conducting a thorough API audit of your TMS, whether it's McLeod, Trimble, or another system. Our custom integration layer uses secure, two-way APIs to pull in real-time data on shipments, rates, and statuses without disrupting your operations. For instance, we've connected to McLeod for over 50 freight clients, syncing load details in under 5 seconds. This creates a single pane of glass, eliminating manual exports. Post-integration, we fine-tune for your specific workflows, like LTL vs. FTL tracking, ensuring 100% data accuracy. The result? Dashboards that update live, helping you spot a delayed carrier before it impacts your OTD. Our approach is built for longevity, with easy updates as TMS versions evolve.
What KPIs are most relevant for freight companies using this platform?
We tailor KPIs to freight-specific metrics that drive efficiency, such as on-time delivery (OTD) rates targeting 95%, average dwell time under 2 hours per stop, and empty mile reduction to below 15%. For carriers, we include fuel efficiency per mile, driver utilization hours, and carrier scorecards based on claims frequency. Using AI, we add predictive elements like risk of delays from weather or port congestion. A mid-sized hauler we worked with saw their OTD climb from 78% to 94% by focusing on these. You select and prioritize during discovery, and we visualize them in intuitive charts—no generic templates here. This data-driven focus aligns with industry benchmarks from ATA reports, empowering decisions that cut costs and boost reliability.
Can the dashboards scale as our freight volume grows from 500 to 5,000 shipments monthly?
Absolutely—our platform is engineered on enterprise architecture using AWS or Azure, designed to handle exponential growth without performance lags. We've scaled solutions for clients doubling their loads in six months, maintaining sub-second query times even at 10,000 daily shipments. Unlike off-the-shelf tools that cap users or data volume, we build with modular code that expands seamlessly: add more API endpoints for new carriers or regions, and the system auto-optimizes. For freight ops, this means no downtime during peak seasons like Q4. We include load testing in every build, simulating your max capacity. Post-launch, our support ensures it grows with you, from regional trucking to full intermodal networks, keeping costs predictable at under $0.01 per tracked shipment.
How secure is the data in these custom dashboards for sensitive freight information?
Security is paramount in logistics, where breaches can cost $4.5 million on average per IBM stats. We implement SOC 2 Type II compliance from day one, with end-to-end encryption for all data in transit and at rest. Role-based access ensures dispatchers see only route data, while execs get full analytics. For freight specifics, we adhere to FMCSA regulations and integrate secure ELD feeds to protect driver logs. Our in-house platforms, like RecoverlyAI, have handled regulated data for years without incidents. Features include audit trails for every dashboard interaction and automatic backups. We conduct penetration testing quarterly, and upon handover, you own the fortified code. This isn't add-on security; it's baked into the architecture for peace of mind in an industry rife with cyber threats.
What’s the typical timeline and cost for building a KPI dashboard for a mid-sized freight firm?
For a mid-sized freight company with 50-200 trucks, we deliver a fully custom dashboard in 8-12 weeks, starting with a 2-week discovery to map your data flows. Costs range from $75,000 to $150,000, depending on integrations like TMS depth or AI forecasting complexity—far below the $300K+ for enterprise vendors, with no recurring fees since you own it. A recent project for a regional carrier wrapped in 10 weeks for $95K, including mobile access and training. We break it into phases: integration (4 weeks), build (4 weeks), testing (2 weeks). This timeline accounts for real-world logistics hiccups, like aligning with your off-peak schedule. ROI kicks in fast—clients recoup via 20-30% efficiency gains, often within 6 months through reduced empty miles and better carrier negotiations.
Do you provide ongoing support after the dashboard is deployed?
Yes, we offer flexible support packages to keep your platform humming, from basic monitoring to full enhancements. Initial deployment includes 3 months of hands-on support at no extra cost, covering training and tweaks as your team adapts. For freight ops, this means quick fixes for new carrier integrations or seasonal KPI adjustments. Our standard plan is $2,000/month for priority response (under 4 hours) and quarterly updates, but many clients opt for our ownership model where we train your IT to handle 80% internally. We've supported dashboards through major shifts like the 2022 supply chain crunch, ensuring uptime during disruptions. Unlike subscription traps, this is advisory—empowering you to scale independently while we step in for complex evolutions like adding voice AI for dispatch.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.