Stop Losing Hot Leads While You're Busy Fulfilling Orders Automate Lead Capture and Nurturing to Convert More Customers Without the Manual Hassle
Imagine reclaiming 10-15 hours per week from chasing leads manually, turning that time into smoother kitchen ops and a faster ROI on every marketing dollar spent.
Join 250+ food service businesses streamlining leads and boosting conversions
The "Lead Chaos" Problem
Leads slipping through cracks during peak dinner rushes when your team's hands are tied with prep, plating, and handling walk-in orders
Manually sorting inquiries from Uber Eats, DoorDash, and Instagram DMs, wasting hours that could go to recipe tweaks or inventory checks
Struggling to follow up on catering quotes before they go cold, like a forgotten sauce in the walk-in
Overloaded spreadsheets tracking customer preferences for vegan options, spice levels, or allergen-free meals, leading to errors in personalized offers
Juggling multiple apps for lead tracking while managing order surges, causing delays in responding to potential bulk meal prep clients
Juggling multiple apps for lead tracking while managing order surges from third-party delivery apps, causing delays in responding to potential bulk meal prep clients
Our Custom Lead Management Automation Built for Your Ghost Kitchen
With years of hands-on experience optimizing workflows for high-volume food ops, we've helped ghost kitchens like yours cut through the noise of scattered leads.
Why Choose Us
Here's the thing: ghost kitchens thrive on speed, but lead management often feels like stirring a pot that never simmers down. We build a tailored AI system that integrates directly with your POS, delivery platforms, and social channels. It captures every inquiry—whether a DM about your birria tacos or a catering RFP—scores them based on order history and preferences, and nurtures them with automated, personalized nudges. No more generic blasts; think custom offers for that customer who always adds extra guac. You're probably thinking, 'Will this fit my setup?' Absolutely—we map it to your exact workflow, from lead intake to conversion, saving you time and boosting efficiency without disrupting your kitchen rhythm.
What Makes Us Different:
Unlock Real Time and Cost Savings for Your Operation
Slash Manual Lead Chasing by 12+ Hours Weekly
Slash Manual Lead Chasing by 12+ Hours Weekly: Let's be honest, sifting through messages during a rush is like trying to chop onions blindfolded while the fryer's beeping. Our system automates capture and sorting from delivery apps and social DMs, freeing your team to focus on perfecting that signature sauce or restocking line items. Expect a 40% drop in admin time, translating to lower labor costs—saving up to $2,000 monthly on overtime—and more energy for menu innovation like seasonal specials.
Boost Conversion Rates and ROI by 25-35%
Boost Conversion Rates and ROI by 25-35%: You're probably thinking your leads are too niche for automation, but we tailor it to ghost kitchen realities—like prioritizing bulk orders from offices or event catering for 50+ guests. This means higher close rates on catering gigs, with quantifiable gains: one client saw $15K extra revenue in the first quarter from nurtured leads, turning sporadic inquiries into steady weekly meal prep contracts.
Enhance Customer Experience with Personalized Touches
Enhance Customer Experience with Personalized Touches: Wasted time on manual personalization? Not anymore. Our AI remembers preferences like vegan swaps or mild spice levels, sending targeted promos—like a discount on gluten-free bowls for repeat visitors who ordered spicy last time. Result: happier customers with fewer order errors, stronger loyalty through 20% higher repeat orders, and a productivity boost that feels like adding an extra burner to your line without the heat or cleanup.
What Clients Say
"Before AIQ Labs, we'd lose track of half our Instagram leads during busy nights—leads that could've turned into weekly corporate lunches for 30 office workers. Now, the system auto-sorts and follows up within hours, and we've added 20% more recurring clients in just two months, boosting our monthly catering revenue by $8K. It's like having an extra staffer who never sleeps and knows our menu inside out."
Maria Gonzalez
Operations Lead at Urban Taco Ghost Kitchen, a delivery-only operation in downtown Chicago
"I was drowning in DoorDash inquiries and manual spreadsheets for tracking spice level prefs from picky corporate clients. Their custom automation integrated everything overnight, saving us about 10 hours a week on admin during dinner rushes. Last month, we closed three big catering deals for team-building events we would've missed—straight ROI gold, adding $12K to our bottom line."
Raj Patel
Founder of Spice Route Kitchens, specializing in Indian fusion meal prep in Austin
"Ghost kitchens move fast, but lead follow-up was our bottleneck amid constant order surges. AIQ built something that fits our flow perfectly, nurturing promo users into subscribers with reminders for their favorite poke bowls. We've cut costs on marketing tools by ditching three subscriptions, saved 15 hours monthly on tracking, and orders are up 15% without extra effort—pure efficiency in our high-volume setup."
Elena Vasquez
General Manager at Fusion Bowl Collective, a multi-concept ghost kitchen in Los Angeles
Simple 3-Step Process
Discovery and Mapping
We dive into your ghost kitchen's daily grind—peak hours, lead sources like delivery apps, and pain points like forgotten catering RFPs—to blueprint a system tailored just for you.
Custom Build and Integration
Our engineers craft the AI from scratch, wiring it into your POS and channels for seamless lead flow, with scoring logic honed to your customer types—like high-volume lunch crowds.
Testing, Launch, and Optimization
We test during a simulated rush, launch with minimal disruption, then tweak based on real data to ensure it's boosting conversions without a hitch in your ops.
Why We're Different
What's Included
Common Questions
How does this automation handle leads from multiple delivery apps like DoorDash and Uber Eats?
We get it—ghost kitchens live and breathe these platforms. Our custom system pulls leads in real-time from all your channels, deduplicating entries so you don't chase the same customer twice. It scores them based on order frequency and value, then automates follow-ups tailored to their history, like suggesting add-ons from past buys. One client integrated four apps and saw a 28% uptick in conversions within weeks, all without manual entry. It's built to your workflow, so during rushes, it quietly handles the backend while you focus on fulfillment. Setup takes about two weeks, and we train your team to monitor via a simple dashboard.
What's the ROI timeline for implementing lead management in a ghost kitchen?
You're probably thinking about the upfront time, but here's the thing: most of our food service clients see payback in 2-3 months. By automating 10-15 hours of weekly manual work—like sorting DMs and spreadsheets—you redirect that to ops, cutting labor costs by 20%. Leads convert faster too; expect 25% higher rates from nurtured prospects, turning a $500 catering inquiry into a $2K order. We track metrics like time saved and revenue lift from day one, with one kitchen recouping their investment through just five extra bulk deals. It's not cookie-cutter—we tailor to your volume, ensuring quick wins without kitchen downtime.
Can this system personalize leads for specific menu items, like vegan or spicy options?
Absolutely, and it's a game-changer for ghost kitchens with diverse menus. Our AI analyzes past interactions to tag preferences—say, a lead who's ordered vegan bowls thrice—and crafts targeted nurtures, like 'Try our new spicy vegan special?' This boosts engagement without you lifting a finger. We integrate with your POS for accurate data, avoiding generic blasts that waste time. A client with fusion cuisine saw repeat orders jump 35% after personalization kicked in. Setup involves mapping your menu categories, and it's all custom-built to fit your branding, ensuring it feels like an extension of your team, not some off-the-shelf bot.
How do you ensure the automation doesn't disrupt our high-pressure kitchen environment?
Kitchens are chaos during peaks—we design with that in mind. The system runs in the background, capturing and processing leads without alerts pinging your line cooks. You get a clean dashboard for off-peak reviews, with optional notifications only for high-value leads, like a 50-person event query. We test everything in a staged environment mimicking your rushes, so launch is seamless. Post-go-live, we optimize based on your feedback, like adjusting scoring for seasonal surges. Clients report zero disruptions, just steady efficiency gains—saving hours on admin while keeping the focus on plating perfect dishes every time.
What if we already use tools like Google Sheets for lead tracking—can you integrate with that?
Yes, we specialize in bridging what's already working without forcing a full overhaul. For ghost kitchens relying on Sheets for quick notes on customer prefs, we connect it directly—auto-populating cells with scored leads and updates from delivery apps. No more double-entry; it syncs bidirectionally, so changes in Sheets reflect in the AI. This cuts errors and time, with one operator ditching manual uploads entirely and gaining 8 hours weekly. If you outgrow Sheets, we scale to a custom dashboard. It's all about your workflow: we audit your setup first, then build integrations that enhance, not replace, saving costs on new tools.
How secure is the lead data, especially with customer food allergies or preferences?
Security is non-negotiable in food service, where privacy ties to health info. We build with end-to-end encryption and comply with standards like GDPR and CCPA, ensuring leads— including sensitive details like allergy notes—are protected. Data stays in your owned system, not scattered across subscriptions prone to breaches. Access is role-based, so only your sales lead sees full profiles. We've audited our builds for food ops, and clients appreciate the peace of mind; one avoided a compliance headache during a promo campaign. Regular updates keep it robust, all tailored to your needs without the vulnerabilities of patched-together tools.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.