Stop Losing Repair Jobs to Sloppy Lead Handling Capture and Convert Every Walk-In and Online Inquiry
In the high-stakes world of auto repair, where 85% of leads come from urgent calls or online searches, generic tools leave shops scrambling. Our custom AI lead management turns chaos into a streamlined engine, boosting conversion rates by up to 40% without the subscription overload.
Join 150+ automotive businesses with doubled lead conversion
The "Lead Leakage" Problem
Missed Weekend Emergency Calls for Battery Replacements and Flat Tires
Overloaded Service Advisors Ignoring Online Inquiries for Oil Changes and Brake Inspections
Disjointed Data Between Appointment Books and Parts Inventory
Low Follow-Up on Tire Rotation Reminders for High-Mileage Vehicles
Inaccurate Lead Scoring for Fleet Maintenance Contracts on Commercial Vans and Trucks
Manual Entry Errors in Brake Job Quotes Due to VIN Mismatches
Our Tailored Lead Management Solution for Auto Repair Shops
With a proven track record building enterprise-grade systems for 50+ automotive SMBs, AIQ Labs delivers custom AI that fits your shop's rhythm.
Why Choose Us
We craft a bespoke lead management system from the ground up, ditching one-size-fits-all pitfalls. Imagine your shop's workflow as a finely tuned engine: leads from Google searches for 'transmission repair near me' flow directly into a unified dashboard. No more siloed tools. Our AI analyzes call transcripts for urgency—spotting 'check engine light' emergencies—and routes them to the right bay tech. Flexible integrations with your existing POS and scheduling software ensure seamless handoffs. Built for your exact needs, this isn't a template; it's a precision tool that scales with your growing repair volume, reducing admin time by 30% and capturing leads that generic CRMs miss.
What Makes Us Different:
Unlock Efficiency in Your Shop's Lead Flow
Boost Conversion by 35%
Boost Conversion by 35%: Our system identifies hot leads—like urgent alternator failures or check engine light diagnostics—using predictive AI tailored to automotive repair urgency, ensuring your team focuses on jobs that fill bays fast. Shops using similar custom setups report closing 35% more repairs within 48 hours, turning inquiries into revenue without the guesswork.
Cut Admin Time in Half
Cut Admin Time in Half: Say goodbye to manual logging of customer VINs, mileage, and service requests for jobs like timing belt replacements. AI automates data capture from calls and emails, freeing service advisors for hands-on diagnostics. This efficiency gain means quicker turnaround on estimates—often under 24 hours—delighting customers waiting for their daily drivers.
Seamless Workflow Integration
Seamless Workflow Integration: Built to mesh with automotive tools like Mitchell ProDemand or ALLDATA Repair, our solution creates a single pane of glass for leads and jobs. No more toggling between apps during peak hours for wheel alignments or exhaust repairs—everything syncs in real-time, reducing errors in parts ordering and boosting your shop's on-time delivery rate to 95% for critical components like rotors and pads.
What Clients Say
"Before AIQ Labs, we'd lose half our online leads to follow-up delays during busy days, especially for AC recharge requests. Now, the system auto-schedules callbacks for transmission fluid inquiries within two hours, and we've added 15 extra jobs a month without hiring more staff—our bay utilization is up 20%."
Mike Reynolds
Owner, Reynolds Auto Repair in Dallas, TX
"The custom lead scoring nailed it for our fleet clients—prioritizing high-mileage box trucks over one-off oil changes based on odometer data. In three months, our repeat business jumped 28% for DOT inspection contracts, and the dashboard integration with our Reynolds & Reynolds inventory system saved us from overstocking brake pads by 15%."
Sarah Lopez
Service Manager, Lopez Fleet Motors in Chicago, IL
"We were drowning in voicemails for emergency services like dead batteries on weekends. Their AI voice agent qualifies calls 24/7, booking wheel alignments while we're closed and pulling VIN-specific parts availability. Revenue from after-hours leads is up 22% year-over-year for suspension repairs, and it's all owned by us—no endless subscriptions eating into our margins."
Tom Hargrove
General Manager, Hargrove Auto Clinic in Atlanta, GA
Simple 3-Step Process
Discovery and Mapping
We dive into your shop's daily grind—mapping lead sources from phone lines to Google My Business. This uncovers bottlenecks like delayed responses to AC repair queries, setting the stage for a truly custom build.
AI System Design and Build
Our engineers architect your tailored solution, integrating AI for lead capture and scoring. We test it against real scenarios, like routing a flat tire emergency to the nearest available tech, ensuring it fits your workflow like a glove.
Deployment and Optimization
We roll out the system with hands-on training for your team, then monitor performance. Fine-tuning happens in weeks, not months—watch as conversion rates climb while admin headaches vanish.
Why We're Different
What's Included
Common Questions
How does your lead management integrate with my existing shop software?
We design custom two-way API integrations tailored to platforms like Shop-Ware or Tekmetric, ensuring leads flow directly into your appointment scheduler without manual entry. For instance, a call about a faulty headlight auto-populates the job ticket with customer details and urgency level. This eliminates data silos, reduces errors by 40%, and keeps your workflow humming. Our process starts with a full audit of your setup, building connectors that scale as you add bays or services. Unlike generic tools, it's built for automotive specifics like parts compatibility checks.
What makes your AI lead scoring different for auto repair shops?
Our scoring uses machine learning trained on shop data to rank leads by conversion potential—factoring in details like 'check engine light' urgency or fleet vehicle history, not just generic demographics. A walk-in with a transmission issue scores higher than a routine inspection, directing your team's focus. We've seen shops boost close rates by 35% this way. It's custom-built, learning from your past jobs to refine accuracy over time, avoiding the one-size-fits-all flaws of off-the-shelf systems that ignore automotive nuances like seasonal demands.
Can this system handle after-hours leads without missing opportunities?
Absolutely. Our AI voice agents and chatbots operate 24/7, qualifying inquiries like emergency battery jumps and booking tentative slots via SMS confirmation. For example, a late-night call about a flat tire gets an instant response, capturing details and alerting on-call staff. This setup has helped shops recover 25% more lost leads. We train the AI on your service menu to provide accurate ETAs, seamlessly handing off to humans in the morning—no voicemails left unanswered, keeping your revenue engine running round the clock.
How much customization is involved, and what's the timeline?
Every solution is 100% custom, starting with your shop's unique flow—from lead sources to follow-up cadences. We map it out in week one, build and test in four to six weeks, and deploy with training. A recent project for a mid-sized shop integrated lead handling for EV diagnostics in just 45 days, yielding immediate 20% efficiency gains. It's flexible: scale for one location or ten, without the rigidity of templates. Our senior consultants ensure it aligns perfectly, like tuning an engine for peak performance.
What about data security for customer vehicle information?
Security is baked in from the start. We use enterprise-grade encryption for sensitive data like VINs and repair histories, complying with standards beyond basic GDPR. Features include role-based access—so only advisors see full lead details—and audit logs for every interaction. In automotive, where trust is key, this prevents breaches that could expose warranty info. Our systems have a spotless record, with built-in anomaly detection to flag unusual access. It's ownership you control, not rented tools with hidden vulnerabilities.
Will this replace my current CRM, or just add another tool?
We replace the chaos with a unified system, migrating your existing leads into a custom AI platform that owns the workflow. No more juggling multiple subscriptions—everything from inquiry tracking to job conversion lives in one scalable dashboard. For a shop with 200 monthly leads, we consolidated three tools into this, cutting costs by 60% and admin time significantly. It's designed to evolve with you, adding features like predictive parts ordering without new vendors.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.