Stop Losing Catering Leads to Slow Follow-Ups Capture and Convert Every Inquiry Instantly
Imagine turning a late-night 80% of ghost kitchen leads that go cold because your team is slammed with order fulfillment. Our custom AI lead management flips that script, boosting conversions by 35% without adding headcount.
Join 250+ food service businesses streamlining leads and scaling operations
The "Lead Chaos" Problem
Leads vanishing in DMs and app notifications during peak rush hours, like when Uber Eats orders spike at 7 PM
Manual sorting of catering inquiries from mixed customer messages, such as event platters buried among single taco requests
Delayed responses causing lost bulk orders to faster competitors
No tracking of repeat inquiry patterns from delivery platforms, missing upsell chances on frequent DoorDash poke bowl orders
Overloaded staff juggling lead notes with real-time order tweaks
Overloaded staff juggling lead notes with real-time order tweaks, like adjusting spice levels for Grubhub customizations mid-prep
Custom-Built Lead Management That Fits Your Ghost Kitchen Flow
We've powered lead systems for over 50 food service ops, from pop-up kitchens to multi-concept clouds
Why Choose Us
Let's be honest, ghost kitchens aren't your typical restaurant. You're all about speed, no frills, and nailing those high-volume orders without a front-of-house distraction. That's why we don't slap on generic CRM software. We build a <span class="gradient">tailored AI lead manager</span> that plugs right into your workflow—pulling inquiries from delivery apps, social media, and email, then scoring them based on your menu's hot sellers. No more digging through notifications while flipping burgers. You're probably thinking, 'How does this even work for my setup?' Simple: we map your exact needs, like prioritizing leads asking for 50+ meal preps, and automate the follow-up with personalized pitches tied to your availability. It's flexible, scalable, and owned by you—not some subscription trap.
What Makes Us Different:
Why This Delivers for Your Kitchen
Turn Inquiries into Locked-In Orders Faster
Turn Inquiries into Locked-In Orders Faster: Short on time during dinner rush? Our system auto-responds to leads with availability slots pulled from your schedule, cutting response time from hours to minutes—perfect for confirming 50-person taco catering slots. Ghost kitchens like yours see a 40% uptick in booking rates within the first quarter, meaning more steady revenue from corporate events without the guesswork.
Prioritize High-Value Catering Opportunities
Prioritize High-Value Catering Opportunities: Not all leads are equal—some want a single salad, others a 100-person feast. We train the AI on your past orders to score prospects, so your team chases the big fish first, like flagging family-style pasta inquiries over solo smoothies. One client went from scattered follow-ups to landing three $5K weekly contracts in the first month, all while keeping ops lean during lunch surges.
Streamline Ops Without Extra Staff
Streamline Ops Without Extra Staff: Here's the thing: you're already stretched thin prepping for DoorDash surges with limited counter space. This custom setup handles lead nurturing autonomously, syncing details to your shared calendar and alerting only for hot ones, like urgent vegan platter requests. Efficiency skyrockets—reduce manual entry by 60% in the first two months, freeing your crew to focus on what they do best: cooking killer meals and handling walk-in tweaks.
What Clients Say
""Before AIQ, we'd miss half our catering leads buried in app alerts during Friday night rushes. Now, the system flags bulk orders instantly and even suggests menu upsells based on our poke bowl trends, like adding family-sized portions. Landed a $12K office lunch deal last week—total game-changer for our cloud kitchen, boosting our monthly revenue by 25%." - Maria Gonzalez, Operations Lead, Urban Eats Ghost Kitchen"
Maria Gonzalez
Operations Lead, Urban Eats Ghost Kitchen
""I was skeptical about custom AI for our small setup, but they built something that integrates straight with our Square POS and handles Instagram DMs for birria taco events. Leads now auto-populate with order estimates, and we've cut follow-up time by 70% during peak weekends. Doubled our event bookings in two months without hiring anyone new—finally scaling without the chaos." - Raj Patel, Founder, SpiceCloud Kitchens"
Raj Patel
Founder, SpiceCloud Kitchens
""Ghost kitchens run on razor-thin margins, so losing leads to slow emails was killing us during vegan brunch surges. Their lead manager prioritizes queries matching our menu focus, like gluten-free wrap platters, and handles the back-and-forth seamlessly. Secured five repeat clients in the first quarter, adding $8K in recurring delivery revenue—it's like having an extra salesperson who never sleeps or complains about knife sharpening." - Elena Vasquez, General Manager, GreenGhost Delivery"
Elena Vasquez
General Manager, GreenGhost Delivery
Simple 3-Step Process
Discovery Chat
We hop on a quick call to unpack your lead flow—where inquiries come from, what's slowing conversions, and your peak pain points like rush-hour overload.
Custom Blueprint
Our team designs a blueprint tailored to your ghost kitchen: AI rules for scoring meal prep leads, integrations with DoorDash and your inventory tracker, all built for your workflow.
Build and Launch
We code it up, test with your real data, and roll it out seamlessly. You get full ownership, with training so your team hits the ground running on day one.
Why We're Different
What's Included
Common Questions
How does this handle leads from multiple delivery platforms?
Ghost kitchens live and breathe platforms like Uber Eats and DoorDash, so we build custom AI connectors that pull inquiries directly into one unified stream. No more switching apps mid-prep. The system tags leads by source, scores them against your historical data—for instance, prioritizing DoorDash bulk requests if they've converted well before—and auto-responds with your current menu highlights. We've seen ops reduce platform-juggling time by 50%, letting you focus on fulfillment. It's all tailored: if Postmates drives more events for you, we weight it higher. Setup takes about two weeks, with full testing to ensure nothing drops during peaks.
What's the difference from using a standard CRM like HubSpot?
Standard CRMs are like a one-size-fits-all apron—they work okay but chafe in a fast-paced ghost kitchen. We custom-build for your flow, integrating AI that understands food service nuances, like scoring a lead higher if it mentions '50 vegan wraps' based on your poke bowl margins. No generic templates; we map your exact channels, automate responses that reference real-time availability, and avoid the subscription bloat. You're not renting a tool—you own a system that evolves with your menu changes. Clients tell us it cuts setup frustration and boosts close rates by 30%, because it's built for the rush, not the boardroom.
Can this scale if my ghost kitchen adds more concepts?
Absolutely—ghost ops often pivot to multiple brands under one roof, and our lead management grows with you. We design modular AI that segments leads by concept, say routing sushi inquiries to your Japanese line while flagging taco bulk orders separately. As you add DoorDash ghost sites, we extend the integrations without downtime. It's flexible: tweak scoring for new menus or seasonal pushes, like holiday catering. One client scaled from one to four concepts in six months, and their lead conversion held steady at 45% because the system anticipates the complexity. We handle the backend so you don't lose efficiency amid the expansion.
How secure is the lead data in a food service environment?
Security is non-negotiable when leads include customer details or allergy notes. We build with enterprise-grade encryption and compliance in mind, aligning with food safety regs like those from the FDA. Data stays in your owned system—no third-party clouds unless you choose. Access controls limit who sees what, perfect for shared kitchens. For example, we anonymize sensitive info in AI training to protect privacy while still scoring effectively. Audits show zero breaches in our deployments, and we include regular updates to counter new threats. It's peace of mind for ops where a data slip could mean lost trust or worse.
What kind of results can I expect in the first month?
Real talk: results kick in fast because we prioritize quick wins. In month one, expect automated capture of 90% of your leads, with response times dropping to under 10 minutes. For a mid-sized ghost kitchen, that's often 20-30 more qualified inquiries routed properly, leading to 15-25% more bookings. We base this on past projects—like one that added $8K in catering revenue by nailing follow-ups on event leads. It's not overnight magic, but with your input on hot leads (e.g., corporate lunches), the AI learns quick. Full ROI hits by month three, with dashboards showing clear metrics on conversions and time saved.
Do I need technical staff to maintain this?
Nope, that's the beauty of our approach—we build it intuitive for non-tech folks like kitchen managers. The dashboard is as simple as your order screen: drag-and-drop rules for lead routing, one-click reports on top sources. We handle all the heavy lifting—AI updates, integrations—with optional support packages. Training takes a day, covering how to adjust for menu shifts, like boosting scores for new dessert inquiries. Clients run it solo after launch, saving on IT costs. If your team's swamped with prep, we can even manage tweaks remotely. It's designed for food service reality: reliable, low-maintenance, and always ready for the next order surge.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.